Willow Bend Veterinary Clinic

★★★★☆
  • 4701 W Park Blvd Ste 107

    Plano, TX 75093

    Map & Directions
  • 972-867-4437

About Willow Bend Veterinary Clinic

Hours
Mon 7:30-18:30, Tue 7:30-18:30, Wed 7:30-18:30, Thu 7:30-18:30, Fri 7:30-18:30, Sat 8:00-12:00, Sun closed
Reservations
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Pets & Animals

Pets & Animals
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4.0 8
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Willow Bend Vet clinic - and Dr Brinkley - are excellent. The previous review suggests that he up-sells things... this is about the furthest from the truth that I have ever seen. In fact he has a number of times told me to 'not worry' it will heal on its own. He always talks about options and the associated costs - and what options are really important. (He reminds me of a Vet you might see out on the farm - very pragmatic and very honest.)

It is also clear that he and the staff love the animals. I have 2 dogs and 2 cats. I - long ago - boarded my oldest dog elsewhere. When I came back my dog was seriously out of shape... he had put on 10 lbs. and had clearly gotten NO exercise. In comparison, my dogs are actually happy to go to Willow Bend - and they always come home healthy and happy.

5
★★★★★

Willow Bend Vet clinic - and Dr Brinkley - are excellent. The previous review suggests that he up-sells things... this is about the furthest from the truth that I have ever seen. In fact he has a number of times told me to 'not worry' it will heal on its own. He always talks about options and the associated costs - and what options are really important. (He reminds me of a Vet you might see out on the farm - very pragmatic and very honest.)

It is also clear that he and the staff love the animals. I have 2 dogs and 2 cats. I - long ago - boarded my oldest dog elsewhere. When I came back my dog was seriously out of shape... he had put on 10 lbs. and had clearly gotten NO exercise. In comparison, my dogs are actually happy to go to Willow Bend - and they always come home healthy and happy.

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After 7 years of dealing with this office, I simply must take my four dogs, and my business, somewhere else! Dr. Brinkley's manner is very upsetting; every time I go in for an appointment, he is pushy in upselling additional and unecessary services/procedures/medications. The most recent issue is that I'm now frightened to EVER board my dogs there again. After boarding my dogs for four days, I received a call from the receptionist saying that one of my dogs had developed a "severe infection" while she was there. I asked to speak with Dr. B who confirmed that it WAS in fact developed during the boarding period. He recommened a medical procedure, shot, AND medication - and that I would need to pay for all of it! After asking several times what he would recommend as "necessary", he reluctantly told me that one medication should take care of it. Needless to say, I returned early from my trip and picked up my dogs that very same day! After seven years of dealing with this type of practice, I got my pets' medical records for the past seven years and I'm taking my business, and my four dogs, somewhere else... In the meantime, I'm at home nursing my sick dog back to health as she lays around, yelping every so often to communicate how much pain she is in.

1
★☆☆☆☆

After 7 years of dealing with this office, I simply must take my four dogs, and my business, somewhere else! Dr. Brinkley's manner is very upsetting; every time I go in for an appointment, he is pushy in upselling additional and unecessary services/procedures/medications. The most recent issue is that I'm now frightened to EVER board my dogs there again. After boarding my dogs for four days, I received a call from the receptionist saying that one of my dogs had developed a "severe infection" while she was there. I asked to speak with Dr. B who confirmed that it WAS in fact developed during the boarding period. He recommened a medical procedure, shot, AND medication - and that I would need to pay for all of it! After asking several times what he would recommend as "necessary", he reluctantly told me that one medication should take care of it. Needless to say, I returned early from my trip and picked up my dogs that very same day! After seven years of dealing with this type of practice, I got my pets' medical records for the past seven years and I'm taking my business, and my four dogs, somewhere else... In the meantime, I'm at home nursing my sick dog back to health as she lays around, yelping every so often to communicate how much pain she is in.

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0 out of 1 people found this review helpful.

.

Dr. Brinkley is one of the most caring and educated vets I know of. I have used Dr. Brinkley since he opened his clinic in Plano many years ago. I use him more often than most because I have been involved with animal rescue for more than 10 years. He has always been on target with a diagnosis and very attentive to the issues of their treatment. I am a little confused by one of the postings I see listed here and consider it inflammatory and accusatory; false at best; perhaps even libel. Willowbend's staff has never been anything but courteous and I have run many many dogs through their clinic with a variety of illnesses and issues requiring treatment. He treats my rescue dogs no differently than any other dog coming through his clinic. Oh, and by the way...I drive from East Texas to use this vet, and have for a long time. That speaks volumes.

5
★★★★★

Dr. Brinkley is one of the most caring and educated vets I know of. I have used Dr. Brinkley since he opened his clinic in Plano many years ago. I use him more often than most because I have been involved with animal rescue for more than 10 years. He has always been on target with a diagnosis and very attentive to the issues of their treatment. I am a little confused by one of the postings I see listed here and consider it inflammatory and accusatory; false at best; perhaps even libel. Willowbend's staff has never been anything but courteous and I have run many many dogs through their clinic with a variety of illnesses and issues requiring treatment. He treats my rescue dogs no differently than any other dog coming through his clinic. Oh, and by the way...I drive from East Texas to use this vet, and have for a long time. That speaks volumes.

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1 out of 1 people found this review helpful.

.

I have been a client of Dr. Brinkleys for over 2 years and always received exceptional service with him and his staff. For the person who wrote the bad review knows who is in the wrong. Don't blame Dr. Brinkley for your mistake. Also, for anyone who would like the real truth, to please call Dr. Brinkley himself ANYTIME.

5
★★★★★

I have been a client of Dr. Brinkleys for over 2 years and always received exceptional service with him and his staff. For the person who wrote the bad review knows who is in the wrong. Don't blame Dr. Brinkley for your mistake. Also, for anyone who would like the real truth, to please call Dr. Brinkley himself ANYTIME.

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1 out of 1 people found this review helpful.

.

Been going there for years. I wouldn't go anywhere else. Everyone is great with my dog. Previously had an 18 year old dog that died and we brought her in and they handled the cremation. They were very nice and caring. Always get results of tests back much faster than my own personal doctor!

5
★★★★★

Been going there for years. I wouldn't go anywhere else. Everyone is great with my dog. Previously had an 18 year old dog that died and we brought her in and they handled the cremation. They were very nice and caring. Always get results of tests back much faster than my own personal doctor!

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1 out of 1 people found this review helpful.

.

Dr. Brinkley and his staff are great with my dogs! In the rising high-cost veterinary market, they have stayed reasonable and really listen to the customer. On one visit one of my Jack Russell's was completely out of control and frightened, and they were great with him. I trust them completely and will continue to go back for years to come. I think Dr. Brinkley is the only vet who has not tried to rip us off during allergy season! We're sticking with him. My dogs like him.

5
★★★★★

Dr. Brinkley and his staff are great with my dogs! In the rising high-cost veterinary market, they have stayed reasonable and really listen to the customer. On one visit one of my Jack Russell's was completely out of control and frightened, and they were great with him. I trust them completely and will continue to go back for years to come. I think Dr. Brinkley is the only vet who has not tried to rip us off during allergy season! We're sticking with him. My dogs like him.

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I would like to thank Dr. Brinkley and his helpful staff for the care of my animals. My pets have been patients for many years and I enjoy the customer service I receive each and every time. Special thanks to the groomer for her consistent quality of doggie hair design! I also vacation comfortably knowing my pets are in the best of care when I'm away. I have a diabetic cat who requires insulin twice a day. I am confident of Dr. Brinkley and his staff to deliver the medical care needed. Thank you Dr. Brinkley I will remain a loyal client as long as I have four legged friends!

5
★★★★★

I would like to thank Dr. Brinkley and his helpful staff for the care of my animals. My pets have been patients for many years and I enjoy the customer service I receive each and every time. Special thanks to the groomer for her consistent quality of doggie hair design! I also vacation comfortably knowing my pets are in the best of care when I'm away. I have a diabetic cat who requires insulin twice a day. I am confident of Dr. Brinkley and his staff to deliver the medical care needed. Thank you Dr. Brinkley I will remain a loyal client as long as I have four legged friends!

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The clinic delivered my dog dead and they didn't even know it had died when I arrived to pick it up. The evening worker said my dog was sick and its tongue had turned blue. It was Sunday night and we were in town but unable to pick it up because of the clinic's regulations that you had to wait til Monday. My dog was feeling great on Friday morning when we took it to the Willow Bend Clinic, wagging its tail, jumping around. Three days later, our dog was dead. They gave our poodle back to us on a blanket in the exam room, and said they didn't even have a box for us to carry her away in. I hope this doesn't happen to anyone else.

1
★☆☆☆☆

The clinic delivered my dog dead and they didn't even know it had died when I arrived to pick it up. The evening worker said my dog was sick and its tongue had turned blue. It was Sunday night and we were in town but unable to pick it up because of the clinic's regulations that you had to wait til Monday. My dog was feeling great on Friday morning when we took it to the Willow Bend Clinic, wagging its tail, jumping around. Three days later, our dog was dead. They gave our poodle back to us on a blanket in the exam room, and said they didn't even have a box for us to carry her away in. I hope this doesn't happen to anyone else.

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