Eyemart Express

★☆☆☆☆
  • 9300 S IH 35 Frontage Rd c100

    Austin, TX 78748

    Map & Directions
  • 512-443-2288

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Haas, George A

32 S Pine St Cabot, AR

1.0 2
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WORST CUSTOMER SERVICE and TOTAL disrespect ever!! My husband stopped by and looked at frames and got a few prices yesterday but wanted me to go with him to pick some frames out. He found some that he liked and after signing in we were told there were two people ahead of us. After sitting there waiting and watching other's being taken care of before us...and seeing who I thought was the manager call on a young lady that came in long after we did I finally went up and looked at the sign in sheet...and found that they had SKIPPED over us and saw others that had signed in after us!! When I questioned the lady behind the counter she claimed that they help people who "just need adjustments" first?????? GIVE ME A BREAK!!! So NOT ONLY do they have VERY BAD CUSTOMER SERVICE, carry CHEAP frames and over charge for the lenses to compensate...they also DON'T KNOW what they are talking about when giving us an explaination about why his reading prescription would not suffice for looking at a computer. My husband has been dealing with cancer for the last year and it was hard enough for him to sit and wait...only to be a TOTAL dissapointment and waste of our time!! We will NEVER do business with this company!! I suggest paying a little extra and sticking with professionals!!

1
★☆☆☆☆

WORST CUSTOMER SERVICE and TOTAL disrespect ever!! My husband stopped by and looked at frames and got a few prices yesterday but wanted me to go with him to pick some frames out. He found some that he liked and after signing in we were told there were two people ahead of us. After sitting there waiting and watching other's being taken care of before us...and seeing who I thought was the manager call on a young lady that came in long after we did I finally went up and looked at the sign in sheet...and found that they had SKIPPED over us and saw others that had signed in after us!! When I questioned the lady behind the counter she claimed that they help people who "just need adjustments" first?????? GIVE ME A BREAK!!! So NOT ONLY do they have VERY BAD CUSTOMER SERVICE, carry CHEAP frames and over charge for the lenses to compensate...they also DON'T KNOW what they are talking about when giving us an explaination about why his reading prescription would not suffice for looking at a computer. My husband has been dealing with cancer for the last year and it was hard enough for him to sit and wait...only to be a TOTAL dissapointment and waste of our time!! We will NEVER do business with this company!! I suggest paying a little extra and sticking with professionals!!

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I found this place very disappointing. They advertise as a discount eyecare business. The frames may be inexpensive, but they make up for it by overcharging for the lens.

1
★☆☆☆☆

I found this place very disappointing. They advertise as a discount eyecare business. The frames may be inexpensive, but they make up for it by overcharging for the lens.

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