Benold's Jewelers

You can tell these people have been in buisness a long time for a reason because they provide good honest service and do not push you like many other stores. Majority of the sales staff has been with the company for 10+ years.
We were recommended to stop by Benold's by a friend. Thought we would check them out and found them to be great. Checked their pricing online and it is comparable - plus they allowed us to ship our ring avoiding sales tax. Sales staff is not pushy like you will see at Bailey Banks and Biddle up in the Domain. I recommend having a look. It is nice to deal with people who want to help and not just make a sale.
PS-> My wife to be is very happy with the ring and store.

Speaking of classic and unique, I would describe the owner of Benolds the same. Milton Doolittle has brought to Benolds a new look to the store, including an exceptional designer selection. The people at Benolds have over all knowledge with specific expertise in design, gemstones, diamonds and crystal. I recently was looking for an unusual gift for a friend. With the help of Milton and his team I walked out with a one of a kind William Henry Pikatti pocket knife. The white topaz thumb button was dazzling. Whether I am getting a battery for my Excel wrist watch or looking for a gift, Benolds is the first place I go.

I have been shopping at Benold's for my wife and daughter for at least 10 years now, in fact, going back to the days when they were located on Burnet Road. To date, I have yet to be disappointed. The knowledgeable and helpful staff were always able to guide me to the perfect choice suitable to the occasion. And while I have done some comparison shopping, I have always found their prices to be quite reasonable and competitive. And the subsequent oohs and ahs from my wife and daughter had me realize that I had made the perfect selection. I cannot recall the number of friends to whom I have suggested Benold's, but I can recall many of them telling me about the gifts they purchased for their wives and/or girlfriends and what a great shopping experience it was for them. Like me, all were men and not necessarily well versed in shopping for jewelry. But similar to my experiences, store staff were able to guide them to that perfect gift at a reasonable price. Based on my experiences, I would not think of going elsewhere for my future jewelry purchases.

The rocks aren't just in the cases in this Austin store, they're in the heads of the management and employees working there. Whether it's a lack of call backs, misunderstanding instructions, missing deadlines, or just plain screwing up the more important moments in your life, this is the place to be. This company has been hyped as one of the better stores in Austin, but unfortunately that is certainly not the case. I would not wish this type of service or experience on those I dislike. We could have saved time by having someone take me out back of the store, grab my money, kick me in the junk, and tell me my purchase will not be in on time. It's unfortunate because the selection they have is quite nice.

I was on the receiving end of an engagement ring purchased from Benold's Jewelers. My now fiance is pretty lacking in the romance department, but with the help of Benold's Jewelers' concierge service, he was able to pull off an immaculate proposal. Benold's hand delivered the ring to a local restaurant in town and it was wonderfully presented with the dessert. Benold's made it extremely easy for my fiance to surprise me.