I have been going to tulip for a very long time! i will say that waiting sometimes can be a pain but at the same time it's worth it! In regards to the little old man, yes he is a pain in the carcass, he is not comical at all...i am, too African American and wanted to pay for services with my debit card and he then started talking in his language to tulip and the older lady there1 i just butted into their conversation simply telling him that he better not be talking crap and that my money is good money, he then proceeded on trying to crack a joke and he was simply told to shutup talking to me! I was so freakin pissed off but shrugged it off and advised tulip that i will not be coming to her at all unless i had cash to pay her because i felt that he was being funny! Tulip then apologized for his behavior! i did not go back to tulip for months but since then returned and needless to say that she was very happy to see me! So, all i have to say inregards to your situation...just put him in his place! he can understand english and he can definately read facial expressions! LOL...just give him a little attitude and you'll have his little butt in place!
I had a bad experience from this business. I like Tulip a lot but there is a man in there with her who was not very pleasant to me. I am of African American race and I paid for my services with a check (for both my daughter and myself). However, I noticed he began to talk in their language to Tulip and the woman who does the pedicures. I felt uneasy at that very moment and I knew they were perhaps inquiring about the check which really infuriated me. Then no sooner than I was about to walk out of the door from the nail dryer my cell phone ranged! It was the number from Nail Talk, when I called back the little man from the shop answered, I asked "did someone call me from this number"? He said " oh I dialed the wrong number". I am appalled at the fact that he felt it necessary to check my information on the check as if I was stealing services or leaving bogus information on my check. I showed valid drivers license which matched my address on my check and also a valid phone number. I do not plan to visit Nail talk anymore it is so unfortunate that I had to be judged like this especially when there were white patrons in the nail shop who were respected, and treated as if they were royalty. Perhaps Tulip needs to evaluate this man's customer service techniques because he just caused her to lose a good tipping potentially frequent nail customer.