Courtesy Nissan

★★★★★
Richardson Nissan. Visit Us Online for Local Offers & Events.
32.9716 -96.7198
Map and Directions to Courtesy Nissan

972-231-2600

1777 N Central Expy

Richardson, TX

75080

Get Directions Photos

Automotive

Automotive
More choices in Richardson:
Resultset_next

Subaru Of Plano

4480 W Plano Pkwy Plano, TX

Resultset_next

Rosemeade Automotive-Goodyear

3680 Rosemeade Pkwy Dallas, TX

4.596 99
Hi! Sign in to let us know how Courtesy Nissan was?
Write a Review
Reviews 1 - 50 of 99. « Previous 1
.

I went to the store with a Nissan Altima S spec that has illuminating kick light and remote starter options. A salesman helped me that day, he showed up with a car that somewhat has high mileage for a new car. I asked for a lower mileage one so he went to Charles and asked for similar model and options like the one I wanted. Went to the lot, picked up one and since I trusted this salesman I didn't check if it has all the options I wanted. Turned out it wasn't the same. Called the salesman the next day, he's been very helpful in trying to exchange the car but turned out the management (Bryan) was very rude to point out either I have to keep the car or pay another $500 ... what ???. It doesn't make sense to me, if I'd known it didn't have the options I wanted why should I buy the car in the first place ?.

The salesman really tried to help me out but the management didn't want to take responsibility of their mistake.

Bad Courtesy Nissan!. Shame on you.

1
★☆☆☆☆

I went to the store with a Nissan Altima S spec that has illuminating kick light and remote starter options. A salesman helped me that day, he showed up with a car that somewhat has high mileage for a new car. I asked for a lower mileage one so he went to Charles and asked for similar model and options like the one I wanted. Went to the lot, picked up one and since I trusted this salesman I didn't check if it has all the options I wanted. Turned out it wasn't the same. Called the salesman the next day, he's been very helpful in trying to exchange the car but turned out the management (Bryan) was very rude to point out either I have to keep the car or pay another $500 ... what ???. It doesn't make sense to me, if I'd known it didn't have the options I wanted why should I buy the car in the first place ?.

The salesman really tried to help me out but the management didn't want to take responsibility of their mistake.

Bad Courtesy Nissan!. Shame on you.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I will be back again. I noticed the waiting area(s) were improved and cleaned up from my initial visit.

5
★★★★★

I will be back again. I noticed the waiting area(s) were improved and cleaned up from my initial visit.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My service advisor explained what was done and what would need to be done on my next service.Since this is my first association with a Nisson dealership I wanted to establish a relationship with one service advisor I know I will be pleased with Felicia. She made the service visit easy.

5
★★★★★

My service advisor explained what was done and what would need to be done on my next service.Since this is my first association with a Nisson dealership I wanted to establish a relationship with one service advisor I know I will be pleased with Felicia. She made the service visit easy.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

They are giving excellent service. They should keep doing the same way.

5
★★★★★

They are giving excellent service. They should keep doing the same way.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Donna Smith greeted me with a smile and kept me informed on the progress of my vehicle. She`s an OUTSTANDING Advisor. Give her and the entire service team a job well done and thanks for treating me as more than just a customer. Group One should be very proud of you and your team of Professionals.Thanks!

5
★★★★★

Donna Smith greeted me with a smile and kept me informed on the progress of my vehicle. She`s an OUTSTANDING Advisor. Give her and the entire service team a job well done and thanks for treating me as more than just a customer. Group One should be very proud of you and your team of Professionals.Thanks!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Keep up the good work. Special thanks to Mark Bailey!

5
★★★★★

Keep up the good work. Special thanks to Mark Bailey!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I was very happy that the problem I had was taken care of. The service advisors were great. They went above and beyond to find a solution to a major transmission problem I was having even though the car was no longer under warranty.

5
★★★★★

I was very happy that the problem I had was taken care of. The service advisors were great. They went above and beyond to find a solution to a major transmission problem I was having even though the car was no longer under warranty.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

They always do a good job.

5
★★★★★

They always do a good job.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Super service. Great service team. Thanks.

5
★★★★★

Super service. Great service team. Thanks.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I was 100% satisfied. Bob S... my Service Advisor was AWESOME!Great sense of humor!

5
★★★★★

I was 100% satisfied. Bob S... my Service Advisor was AWESOME!Great sense of humor!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Nothing else... everything was as expected...completely satisfied

5
★★★★★

Nothing else... everything was as expected...completely satisfied

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Overall service was wonderful. Thank you Perry for showing me my vehicle problems. I appreciate your time in doing this.

4
★★★★☆

Overall service was wonderful. Thank you Perry for showing me my vehicle problems. I appreciate your time in doing this.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Please beware of these guys. I have never seen such a cheaters in my life. Courtesy Nissan will bankrupt If the sales team continue their cheating attitude. They showed me one care and got all signatures then brought different car. They really force to buy a car within 2 hours.
I couldn't recover from the cheating they did

1
★☆☆☆☆

Please beware of these guys. I have never seen such a cheaters in my life. Courtesy Nissan will bankrupt If the sales team continue their cheating attitude. They showed me one care and got all signatures then brought different car. They really force to buy a car within 2 hours.
I couldn't recover from the cheating they did

Was this review helpful to you?
Ratings_icons Ratings_icons

Latest reviews from Citysearch.

.

They are giving excellent service. They should keep doing the same way.

6
★★★★★

They are giving excellent service. They should keep doing the same way.

.

I was more than pleased with this dealership. I was searching for a CPO Maxima for awhile and I saw that Courtesy Nissan had a few to choose from. I contacted internet sales and they were very easy to work with. I had pricing and financing

6
★★★★★

I was more than pleased with this dealership. I was searching for a CPO Maxima for awhile and I saw that Courtesy Nissan had a few to choose from. I contacted internet sales and they were very easy to work with. I had pricing and financing

.

They went above and beyond in providing us quality service. I would recommend Courtesy Nissan to anyone.

6
★★★★★

They went above and beyond in providing us quality service. I would recommend Courtesy Nissan to anyone.

.

I will be back again. I noticed the waiting area(s) were improved and cleaned up from my initial visit.

6
★★★★★

I will be back again. I noticed the waiting area(s) were improved and cleaned up from my initial visit.

.

David (my salesman) was awesome. He really did everything he could to make sure I was able to get into my new Altima Coupe and stay within my budget. He has followed up with me after I got home to make sure everything was going fine and

6
★★★★★

David (my salesman) was awesome. He really did everything he could to make sure I was able to get into my new Altima Coupe and stay within my budget. He has followed up with me after I got home to make sure everything was going fine and

.

I'm so lucky I got referred to Courtesy Nissan's service department. I was traveling from out of state when my car started having problems. Daniel the service manager & Sone helped me out so much, I just can't thank them enough!!!!

6
★★★★★

I'm so lucky I got referred to Courtesy Nissan's service department. I was traveling from out of state when my car started having problems. Daniel the service manager & Sone helped me out so much, I just can't thank them enough!!!!

.

can`t imagine being treated better or getting a better deal. I got my oil changed and vehicle washed beautifully. David Mullins helped me get the air replaced by nitrogen on a tire I repaired. He then took me to the parts department where

6
★★★★★

can`t imagine being treated better or getting a better deal. I got my oil changed and vehicle washed beautifully. David Mullins helped me get the air replaced by nitrogen on a tire I repaired. He then took me to the parts department where

.

I did not purchase my 2004 350Z from here, but wished I had. They have however been servicing my car for the last 3.5 years. Most recently, I have had issues with my sub woofer and CD player. My car is out of warranty and my service

6
★★★★★

I did not purchase my 2004 350Z from here, but wished I had. They have however been servicing my car for the last 3.5 years. Most recently, I have had issues with my sub woofer and CD player. My car is out of warranty and my service

.

I took advantage of the oil change and tire rotation coupon they sent to my email. They even washed and vacumed my car at no charge. Nice people, quality work and great price.

6
★★★★★

I took advantage of the oil change and tire rotation coupon they sent to my email. They even washed and vacumed my car at no charge. Nice people, quality work and great price.

.

After the sale... John went out of his way to help us with accessories in your parts department and also in following up with us a few times to ensure our complete 100% satisfaction with every aspect of the deal and vehicle.

6
★★★★★

After the sale... John went out of his way to help us with accessories in your parts department and also in following up with us a few times to ensure our complete 100% satisfaction with every aspect of the deal and vehicle.

.

Mo and Paul were great! Keep up the great work and look forward to doing more business in the future.

6
★★★★★

Mo and Paul were great! Keep up the great work and look forward to doing more business in the future.

.

I waited over 30 min for the Courtesy Van to take me to work in the morning. Even after waiting 30 min when I asked the receptionist in the waiting area (which has improved significantly) she said it would be an additional 20 min. I needed

6
★★★★★

I waited over 30 min for the Courtesy Van to take me to work in the morning. Even after waiting 30 min when I asked the receptionist in the waiting area (which has improved significantly) she said it would be an additional 20 min. I needed

.

Super service. Great service team. Thanks.

6
★★★★★

Super service. Great service team. Thanks.

.

I was 100% satisfied. Bob S... my Service Advisor was AWESOME!Great sense of humor!

6
★★★★★

I was 100% satisfied. Bob S... my Service Advisor was AWESOME!Great sense of humor!

.

I especially appreciate that Courtesy Nissan washed my car after doing the service and that service was completed quickly... as I chose to wait in the service lounge. : )\r

6
★★★★★

I especially appreciate that Courtesy Nissan washed my car after doing the service and that service was completed quickly... as I chose to wait in the service lounge. : )\r

.

Very satisfied with the service! For sure I will be back again. The complementary van service is excellent! Thank you again!

6
★★★★★

Very satisfied with the service! For sure I will be back again. The complementary van service is excellent! Thank you again!

.

I have been coming to Courtesy Nissan for 10 yrs. The last 6 yrs I have been driving from Arlington TX. Mark Bailey and your auto mechanics keep me coming back.

6
★★★★★

I have been coming to Courtesy Nissan for 10 yrs. The last 6 yrs I have been driving from Arlington TX. Mark Bailey and your auto mechanics keep me coming back.

.

This was my first visit to your dealership and I was pleased with the overall experience. Robert... my service advisor... was friendly and informative. I chose your dealership because of location and convenience. After reading some

6
★★★★★

This was my first visit to your dealership and I was pleased with the overall experience. Robert... my service advisor... was friendly and informative. I chose your dealership because of location and convenience. After reading some

.

TR was very helpful and pleasant to deal with. I also appreciated the Finance experience which was not the typical "Hard Sell" tactic.

6
★★★★★

TR was very helpful and pleasant to deal with. I also appreciated the Finance experience which was not the typical "Hard Sell" tactic.

.

Good coupon for the oil service. Keep those coming! Also... just so you know... I thought your price on the tires I purchased and had installed was a very good price. Surprised the heck out of me as a matter of fact!

6
★★★★★

Good coupon for the oil service. Keep those coming! Also... just so you know... I thought your price on the tires I purchased and had installed was a very good price. Surprised the heck out of me as a matter of fact!

.

Any nissan I own has been serviced at Courtesy Nissan and I've always had a good experience!

6
★★★★★

Any nissan I own has been serviced at Courtesy Nissan and I've always had a good experience!

.

Everything was great. Mark Bailey is my service advisor. I get my Altima serviced at Courtesy because of the great service I receive every visit.

6
★★★★★

Everything was great. Mark Bailey is my service advisor. I get my Altima serviced at Courtesy because of the great service I receive every visit.

.

Loved working with Mack Bowman he was very straight-forward and wanted to make us happy...our experience was very good; we will come back at 100K for a new car.

6
★★★★★

Loved working with Mack Bowman he was very straight-forward and wanted to make us happy...our experience was very good; we will come back at 100K for a new car.

.

Courtesy Nissan Service team is a awesome group dedicated to customers

6
★★★★★

Courtesy Nissan Service team is a awesome group dedicated to customers

.

Excellent time when I purchased my Nissan LEAF - accomidation is an understatement. Meaningful and helpful experiences are what make this place a great place to work with. We appreciate all of their hard work

6
★★★★★

Excellent time when I purchased my Nissan LEAF - accomidation is an understatement. Meaningful and helpful experiences are what make this place a great place to work with. We appreciate all of their hard work

.

Customer service was great. Enjoyed working with Al, Terry and John. Financial person Tommy Lee explained everything in great detail. Would highly recommend to friends and family.

6
★★★★★

Customer service was great. Enjoyed working with Al, Terry and John. Financial person Tommy Lee explained everything in great detail. Would highly recommend to friends and family.

.

They always do a good job.

6
★★★★★

They always do a good job.

.

Your Services Department has done so well... beyond my expectations.

6
★★★★★

Your Services Department has done so well... beyond my expectations.

.

David Mullen the sales person. Let me compliment him on his professionalism his courtesy and ability to answer questions to my satisfaction. Buying a vehicle is stressful anyway but the way Mr. Mullen handled matters removed a great deal

6
★★★★★

David Mullen the sales person. Let me compliment him on his professionalism his courtesy and ability to answer questions to my satisfaction. Buying a vehicle is stressful anyway but the way Mr. Mullen handled matters removed a great deal

.

Overall service was wonderful. Thank you Perry for showing me my vehicle problems. I appreciate your time in doing this.

6
★★★★★

Overall service was wonderful. Thank you Perry for showing me my vehicle problems. I appreciate your time in doing this.

.

Charlie Wilson and Ray Sabz were great... very professional and very patient. Both were gave me outstanding service. I am concerned with some of the paint touch up that was done to the car. Please contact me for further details.

6
★★★★★

Charlie Wilson and Ray Sabz were great... very professional and very patient. Both were gave me outstanding service. I am concerned with some of the paint touch up that was done to the car. Please contact me for further details.

.

It was very nice and professional

6
★★★★★

It was very nice and professional

.

Joe Burke was very helpful. I would like to develop a trusting relationship with my representative and we had a good start with Joe.

6
★★★★★

Joe Burke was very helpful. I would like to develop a trusting relationship with my representative and we had a good start with Joe.

.

All of my expectations were met. Mark Bailey kept me informed at all times of what was being done to my truck... even introducing me to the mechanic who did the work and was able to further explain some of what was done.

6
★★★★★

All of my expectations were met. Mark Bailey kept me informed at all times of what was being done to my truck... even introducing me to the mechanic who did the work and was able to further explain some of what was done.

.

Great place to buy a car...my salesman(Howard) was very helpful and made my experience worth the wait.I visited several other dealerships and got the run around.Howard told me to come out to Courtesy and he would put me in the car.He

6
★★★★★

Great place to buy a car...my salesman(Howard) was very helpful and made my experience worth the wait.I visited several other dealerships and got the run around.Howard told me to come out to Courtesy and he would put me in the car.He

.

I have never seen such a cheaters in my 45 years. They showed me a car and get me signed off for different car low end car for high price. BE AWARE OF THESE GUYS PLEASE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

6
★★★★★

I have never seen such a cheaters in my 45 years. They showed me a car and get me signed off for different car low end car for high price. BE AWARE OF THESE GUYS PLEASE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

.

BEWARE!! COURTESY NISSAN SOLD ME A 2007 LEMON!!!
12/15/11 I purchased what I thought was a reliable vehicle for my daughter to travel back and forth to college only to find out 1 month after the purchase that it needed a NEW TRANSMISSION.

6
★★★★★

BEWARE!! COURTESY NISSAN SOLD ME A 2007 LEMON!!!
12/15/11 I purchased what I thought was a reliable vehicle for my daughter to travel back and forth to college only to find out 1 month after the purchase that it needed a NEW TRANSMISSION.