i had pretty high expectations for sage (having read all of the reviews online before going) which might help explain why i was so disappointed when i left. while my stylist was friendy, she spent less than a minute discussing my style/color options before getting to work and basically gave me a run-in-the-mill trim and highlight job for $200 plus. highlights, mind you, that were not the color i asked for, but were okay looking regardless. i've been to many salons in the austin area, and enjoy spending money on professional hair services, but i would rate all of the other salons i've been to above sage in terms of ambiance and customer service. salons i prefer include (avant, bella, pink, wet, jackson ruiz and method) the staff at sage was nice, but slightly unprofessional and the salon itself was quaint, but a little on the dirty side. i guess what i'm trying to say is that it wasn't bad, it was just very, very , very average.