Dallas Dodge

★★★★☆
VISIT DALLAS DODGE CHRYSLER JEEP RAM FOR A NEW CAR, TRUCK OR SUV - SERVING PLANO, ROCKWALL, IRVING AND LEWISVILLE
32.8708 -96.6791
Map and Directions to Dallas Dodge Chrysler Jeep

888-843-4811

11550 Lyndon B Johnson Fwy

Dallas, TX

75238

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4.4048 42
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Reviews 1 - 42 of 42.
.

Short of coming home and helping with laundry... nothing. Everyone is great!

"Posted as a service per authority of the business, review written by customer."

5
★★★★★

Short of coming home and helping with laundry... nothing. Everyone is great!

"Posted as a service per authority of the business, review written by customer."

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.

I am always very well taken care of at Dallas Dodge that is why I bring my car back every year. If I have any complaints they always handle to my satisfaction.

"Posted as a service per authority of the business, review written by customer."

4
★★★★☆

I am always very well taken care of at Dallas Dodge that is why I bring my car back every year. If I have any complaints they always handle to my satisfaction.

"Posted as a service per authority of the business, review written by customer."

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.

Jeff Renfro and their service department is the reason why I return for the service needs of my "aging" vehicle!

5
★★★★★

Jeff Renfro and their service department is the reason why I return for the service needs of my "aging" vehicle!

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.

They should have more than one Alex... that guy was great. I`ve owned Fords for years and recently switched to Dodge. better service nicer more personable people. I trade my wifes lincoln in in May. I will definitely look at Dodge Q... and Steve Bentley... and Alex have sold me.

5
★★★★★

They should have more than one Alex... that guy was great. I`ve owned Fords for years and recently switched to Dodge. better service nicer more personable people. I trade my wifes lincoln in in May. I will definitely look at Dodge Q... and Steve Bentley... and Alex have sold me.

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.

Did a great job. Love that they run it through the wash as well.

5
★★★★★

Did a great job. Love that they run it through the wash as well.

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.

Hello!!! everybody, Fashion,low price,the good shoping place, click in.
===== ( http://www.gocn2trade.com ) =====
Discount Air Jordan (1-24) shoes $35,
Air max shoes (TN LTD BW 90 180) $36,
Nike/shox (R4, NZ, OZ, TL1, TL2, TL3) $35,
Handbags ( Coach Lv fendi D&G) $36,
T-shirts (polo, ed hardy, lacoste) $20,
Jean (True Religion, ed hardy, coogi)$35,
Sunglasses ( Oakey, coach, Gucci, Armaini)$16,
Watches(Rolex BREITLING IWC)
New era cap $12,
Discount (NFL MLB NBA NHL) jerseys,
free shipping,
Accept credit card payment!
===== ( http://www.gocn2trade.com ) =====

5
★★★★★

Hello!!! everybody, Fashion,low price,the good shoping place, click in.
===== ( http://www.gocn2trade.com ) =====
Discount Air Jordan (1-24) shoes $35,
Air max shoes (TN LTD BW 90 180) $36,
Nike/shox (R4, NZ, OZ, TL1, TL2, TL3) $35,
Handbags ( Coach Lv fendi D&G) $36,
T-shirts (polo, ed hardy, lacoste) $20,
Jean (True Religion, ed hardy, coogi)$35,
Sunglasses ( Oakey, coach, Gucci, Armaini)$16,
Watches(Rolex BREITLING IWC)
New era cap $12,
Discount (NFL MLB NBA NHL) jerseys,
free shipping,
Accept credit card payment!
===== ( http://www.gocn2trade.com ) =====

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.

Service received was excellent and Dennis did an a really good job. He noticed my tires needed replacing after only 7k miles. I would have never even noticed or thought to check until I put it in the ditch and killed myself possibly . Overall service was excellent.

5
★★★★★

Service received was excellent and Dennis did an a really good job. He noticed my tires needed replacing after only 7k miles. I would have never even noticed or thought to check until I put it in the ditch and killed myself possibly . Overall service was excellent.

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.

cant think of anything. have always been very satisfied each time i was there

5
★★★★★

cant think of anything. have always been very satisfied each time i was there

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.

Everything was great. Maria the Cashier was so nice (as she always is)... so I leave with a smile on my face.

5
★★★★★

Everything was great. Maria the Cashier was so nice (as she always is)... so I leave with a smile on my face.

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.

I am always pleased with the quality of my service dept. experiences.

5
★★★★★

I am always pleased with the quality of my service dept. experiences.

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.

I had a very good experience here...your employee Jose made this one of my best customer service experiences since I??ve had my Nitro serviced at Dallas Dodge. Thanks!!!

5
★★★★★

I had a very good experience here...your employee Jose made this one of my best customer service experiences since I??ve had my Nitro serviced at Dallas Dodge. Thanks!!!

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.

Jonathan... your courtesy driver... knew how to get around the city... avoiding traffic jams. The new courtesy vehicle is much appreciated...more comfortable than the bus you used before.

4
★★★★☆

Jonathan... your courtesy driver... knew how to get around the city... avoiding traffic jams. The new courtesy vehicle is much appreciated...more comfortable than the bus you used before.

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.

On the first day we dropped off my vehicle we had a hard time getting a report on the nature of repair and approximate pick-up time. We later understood this was due to family problem with one of the technicians. However, Rusty updated us on day one and Rich took over on day two. Both were helpful and courteous.

4
★★★★☆

On the first day we dropped off my vehicle we had a hard time getting a report on the nature of repair and approximate pick-up time. We later understood this was due to family problem with one of the technicians. However, Rusty updated us on day one and Rich took over on day two. Both were helpful and courteous.

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.

They were very helpful!! I have received much better services and prices at the Dallas Dodge dealer then the one in Lewisville Tx... where I use to live. I appreciate it!

4
★★★★☆

They were very helpful!! I have received much better services and prices at the Dallas Dodge dealer then the one in Lewisville Tx... where I use to live. I appreciate it!

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.

I am happy with my experience and appreciate the overall service and attitude provided when I come to Dallas Dodge. I live near the Plano dealership... and would rather drive to Dallas Dodge where I feel as if my vehicle/myself makes a difference... and is not just another dollar walking thru the door. Thank you Dallas Dodge!

4
★★★★☆

I am happy with my experience and appreciate the overall service and attitude provided when I come to Dallas Dodge. I live near the Plano dealership... and would rather drive to Dallas Dodge where I feel as if my vehicle/myself makes a difference... and is not just another dollar walking thru the door. Thank you Dallas Dodge!

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.

I really enjoyed this experience. In the past... I had came there and got good service... but the worst service that I ever received was back in July. I had bad service. I had made up in my mind never to return again. This time... I was treated with kindness. Thanks for the good service. I will be back. THANKS EVERYONE. MAY GOD BLESS AND MERRY CHRISTMAS.

4
★★★★☆

I really enjoyed this experience. In the past... I had came there and got good service... but the worst service that I ever received was back in July. I had bad service. I had made up in my mind never to return again. This time... I was treated with kindness. Thanks for the good service. I will be back. THANKS EVERYONE. MAY GOD BLESS AND MERRY CHRISTMAS.

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.

Please keep up the no pressure and friendly atmosphere!! Mike K. and Eddie P. were the best! Thank you!

5
★★★★★

Please keep up the no pressure and friendly atmosphere!! Mike K. and Eddie P. were the best! Thank you!

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.

(Jose Diaz) at the service dept... was very friendly and prompt with giving me status on my truck. So... just keep up with the good work. Hopefully I won`t see the service dept anytime soon. But I will make my way to look around in the showroom pretty soon.

5
★★★★★

(Jose Diaz) at the service dept... was very friendly and prompt with giving me status on my truck. So... just keep up with the good work. Hopefully I won`t see the service dept anytime soon. But I will make my way to look around in the showroom pretty soon.

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.

Service was very fast -AND you washed my car. THAT was really appreciated - great addition to your already excellent services!!! THANK YOU!

5
★★★★★

Service was very fast -AND you washed my car. THAT was really appreciated - great addition to your already excellent services!!! THANK YOU!

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.

Please tell your mechanic I said thank you. My truck is operating better than when it was new. Everyone did a great job!!!

4
★★★★☆

Please tell your mechanic I said thank you. My truck is operating better than when it was new. Everyone did a great job!!!

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.

I`m completely pleased with the service Dallas Dodge Chrysler Jeep have provided and I will definitely return.

4
★★★★☆

I`m completely pleased with the service Dallas Dodge Chrysler Jeep have provided and I will definitely return.

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.

My visit had always been great. Fast and friendly service every time. This last visit was great I got off work and was so tired but needed to change the oil in my vehicle and arrived and left in no time. It??s that easy thanks!

5
★★★★★

My visit had always been great. Fast and friendly service every time. This last visit was great I got off work and was so tired but needed to change the oil in my vehicle and arrived and left in no time. It??s that easy thanks!

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.

Everything was great. I cannot think of anything to improve on. My service advisor was Alex and he handled everything wonderfully. He even took the time to walk up to the cashier desk and get my paperwork to have it processed personally. Thanks!

5
★★★★★

Everything was great. I cannot think of anything to improve on. My service advisor was Alex and he handled everything wonderfully. He even took the time to walk up to the cashier desk and get my paperwork to have it processed personally. Thanks!

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.

I was very happy with the way the service manager kept me informed and the price he quoted me was right on target. His first name was Bill I cannot recall his last name.

5
★★★★★

I was very happy with the way the service manager kept me informed and the price he quoted me was right on target. His first name was Bill I cannot recall his last name.

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.

Service is fine at Dallas Dodge... and I really appreciate Bill Marshall`s excellent customer service skills.

5
★★★★★

Service is fine at Dallas Dodge... and I really appreciate Bill Marshall`s excellent customer service skills.

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.

It was a very good experience working with your service person (Rick Summers) it was easy and fast. Thanks

5
★★★★★

It was a very good experience working with your service person (Rick Summers) it was easy and fast. Thanks

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.

Doug and Ed really went out of their way to make this experience worthwhile. They both worked very hard to get us in the truck we wanted in the least amount of time. Love the truck!

5
★★★★★

Doug and Ed really went out of their way to make this experience worthwhile. They both worked very hard to get us in the truck we wanted in the least amount of time. Love the truck!

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Latest reviews from Citysearch.

.

Everything was PERFECT--really!

4
★★★★☆

Everything was PERFECT--really!

.

I had a very good experience here...your employee Jose made this one of my best customer service experiences since Ive had my Nitro serviced at Dallas Dodge. Thanks!!!

5
★★★★★

I had a very good experience here...your employee Jose made this one of my best customer service experiences since Ive had my Nitro serviced at Dallas Dodge. Thanks!!!

.

Staff is excellent that I have dealt with including this visit and numerous others

5
★★★★★

Staff is excellent that I have dealt with including this visit and numerous others

.

The service I received at this center was excellent! I was so pleased with how I was treated that I will be coming here from now on. Alex was especially courteous to me with calling to verify my warrantee information after my car was almost ready. I even received a car wash! Thank you all for the great job you have done!!

5
★★★★★

The service I received at this center was excellent! I was so pleased with how I was treated that I will be coming here from now on. Alex was especially courteous to me with calling to verify my warrantee information after my car was almost ready. I even received a car wash! Thank you all for the great job you have done!!

.

They were really friendly... and overall I

5
★★★★★

They were really friendly... and overall I

.

Customer rep Jettie was great! Kept me informed of the progress of my vehicle and let me know when it was ready to go!

5
★★★★★

Customer rep Jettie was great! Kept me informed of the progress of my vehicle and let me know when it was ready to go!

.

Nothing could be done to improve the experience! We are always happy with the service that Dallas Dodge (and Jeff) provided to us.

5
★★★★★

Nothing could be done to improve the experience! We are always happy with the service that Dallas Dodge (and Jeff) provided to us.

.

Had a great experience. Linda was most helpful. I did not have to call about my vehicle... she called me and kept me informed the whole time. Thanks Again.

5
★★★★★

Had a great experience. Linda was most helpful. I did not have to call about my vehicle... she called me and kept me informed the whole time. Thanks Again.

.

As long as the manager who runs the service department it is in charge of it this dealership can never be a Five Stare dealership in my opinion. He exemplifies the worst in customer service and satisfaction, also in professionalism. It's sad, because my Chrysler has been a wonderful car. I have nearly 145,000 miles on it and it's never given me any problem. I had always intended to buy a new Chrysler when I was ready for a new car. But now I guess I'll just go on down to the Nissan dealership in Mesquite when I'm ready for a new ride. :( Oh well there's $25,000 that Dallas Dodge won't be getting from my next sale. That being said, the Sales dept might be A#1 still.... they were when I bought my car. Sad how one person can bring a whole dealership down.

1
★☆☆☆☆

As long as the manager who runs the service department it is in charge of it this dealership can never be a Five Stare dealership in my opinion. He exemplifies the worst in customer service and satisfaction, also in professionalism. It's sad, because my Chrysler has been a wonderful car. I have nearly 145,000 miles on it and it's never given me any problem. I had always intended to buy a new Chrysler when I was ready for a new car. But now I guess I'll just go on down to the Nissan dealership in Mesquite when I'm ready for a new ride. :( Oh well there's $25,000 that Dallas Dodge won't be getting from my next sale. That being said, the Sales dept might be A#1 still.... they were when I bought my car. Sad how one person can bring a whole dealership down.

.

I have purchased cars from several dealerships in the past but my experience here was by far the best yet! The service team was fabulous and I feel confident with my purchase. Their no pressure style of selling cars put me at ease. They were willing to listen to what I liked and did their best to accommodate me. Everybody involved was personable, understanding and thoughtful. It was perfect and nothing else can be said!

5
★★★★★

I have purchased cars from several dealerships in the past but my experience here was by far the best yet! The service team was fabulous and I feel confident with my purchase. Their no pressure style of selling cars put me at ease. They were willing to listen to what I liked and did their best to accommodate me. Everybody involved was personable, understanding and thoughtful. It was perfect and nothing else can be said!

.

I had the best experiance at Dallas Dodge. My husband and I went to buy me a car and we bought two. Dustin is AWESOME!! We were treated like we were his #1 customer.

5
★★★★★

I had the best experiance at Dallas Dodge. My husband and I went to buy me a car and we bought two. Dustin is AWESOME!! We were treated like we were his #1 customer.

Pros: all postive

.

I only gave them 1 star because I had to. Otherwise they wouldn't haven't gotten any.\r\nI should have learned my lesson the first time they screwed me out of a bunch of money.\r\nI took my Jeep Cherokee to them because the air conditioner stopped working. They refilled the freon and added dye to help locate a leak if there was one. I called them a week later to tell them it wasn't working again. I took it back, they couldn't find a leak, so they refilled the freon AGAIN and sent me on my way. One week later the air conditioner quit again. I took it back and they said there was probably something wrong with the condenser, so they replaced it. A week later, it quit yet again. I took it back and they finally discovered a crack in the evaporator core under the dash. \r\nOk, if they would have done END-TO-END testing to check for a leak the first time, they would have found this. That kind of testing is BASIC troubleshooting. I expected they had done that, but I guess their so-called A/C 'expert' is no expert after all. It scares me to think that all that time I was inhaling freon in the passenger compartment.\r\nI dropped my car off with them again because the voltage meter pegged out and the 'check gauges' light came on. I just called for status and they are JUST NOW doing the diagnostics that will cost me $120. I dropped my car off at 6:00pm on a Monday and it's now Wednesday at 2:00pm. NEVER again will I take my car to them.

1
★☆☆☆☆

I only gave them 1 star because I had to. Otherwise they wouldn't haven't gotten any.\r\nI should have learned my lesson the first time they screwed me out of a bunch of money.\r\nI took my Jeep Cherokee to them because the air conditioner stopped working. They refilled the freon and added dye to help locate a leak if there was one. I called them a week later to tell them it wasn't working again. I took it back, they couldn't find a leak, so they refilled the freon AGAIN and sent me on my way. One week later the air conditioner quit again. I took it back and they said there was probably something wrong with the condenser, so they replaced it. A week later, it quit yet again. I took it back and they finally discovered a crack in the evaporator core under the dash. \r\nOk, if they would have done END-TO-END testing to check for a leak the first time, they would have found this. That kind of testing is BASIC troubleshooting. I expected they had done that, but I guess their so-called A/C 'expert' is no expert after all. It scares me to think that all that time I was inhaling freon in the passenger compartment.\r\nI dropped my car off with them again because the voltage meter pegged out and the 'check gauges' light came on. I just called for status and they are JUST NOW doing the diagnostics that will cost me $120. I dropped my car off at 6:00pm on a Monday and it's now Wednesday at 2:00pm. NEVER again will I take my car to them.

Cons: Everything about the Service Dept

.

\r\nI would not recommend to anyone to go here for service on a vehicle. They are criminals, I have a commercial vehicle and I recently took my van in for a recall notice and they called me and said the check engine light was on also and it was not due to the recall. They said it was due to the glow plugs needing to be replaced. They wanted $987.00 to replace 6 glow plugs that cost about $15.00 each. My nephew is a diesel mechanic and replaced them for me for and all I had to pay for was the glow plugs. The other thing they did not tell me is that there was a charge of $108.00 for reading the diagnostic test to tell me why the check engine light was on. This is the second time I took my van in for service there and the second time they tried to gouge me with there hihg pricing. I won't even tell you what happened the first time. I even asked them what they charge for a oil change when I took it in this time and they get $149.00 and my mechanic I take it too charges me $85.00 now something is wrong with this company. If you want to overpay for servicing your vehicle the by all means take it here.\r\n

1
★☆☆☆☆

\r\nI would not recommend to anyone to go here for service on a vehicle. They are criminals, I have a commercial vehicle and I recently took my van in for a recall notice and they called me and said the check engine light was on also and it was not due to the recall. They said it was due to the glow plugs needing to be replaced. They wanted $987.00 to replace 6 glow plugs that cost about $15.00 each. My nephew is a diesel mechanic and replaced them for me for and all I had to pay for was the glow plugs. The other thing they did not tell me is that there was a charge of $108.00 for reading the diagnostic test to tell me why the check engine light was on. This is the second time I took my van in for service there and the second time they tried to gouge me with there hihg pricing. I won't even tell you what happened the first time. I even asked them what they charge for a oil change when I took it in this time and they get $149.00 and my mechanic I take it too charges me $85.00 now something is wrong with this company. If you want to overpay for servicing your vehicle the by all means take it here.\r\n

Cons: CRIMINAL

.

After a complete theft of the interior of my vehicle I decided to use this dealerships repair department to restore everything back to its original condition. I found out later that there is very little actual repair done at this location. Every repair that was done was done offsite and even then it was not done right. My contact (Tom) gave me the run around for about two weeks. I had to go back about three times for different issues after it had been ""fixed"". The first time the alarm had been configured wrong so when I requested they remove it they did but still charged me for the installation and the parts. The second time as soon as I left I noticed that my sun visors were gone. The last time I went in because the stereo that was replaced (supposedly a re-manufactured unit) was not operating properly (CD?s would not eject) and was told there was nothing else they could do. I finally got tired of going back and 7000 dollars later I was not happy at all with their service. I finally replaced the stereo and to my surprise found a Junkyard stereo in the dash. Wouldn't you know it they won?t replace or fix that? As a whole this experience has left me with a very beware attitude towards this dealership and I would not recommend going to such a shady place no matter what it is you need. I can only hope my review will serve as a guide as to the level of experience people should expect from this place. As in all places there is bound to be someone there who actually cares about more than just the bottom line but as a whole I give this location a big thumbs down.

1
★☆☆☆☆

After a complete theft of the interior of my vehicle I decided to use this dealerships repair department to restore everything back to its original condition. I found out later that there is very little actual repair done at this location. Every repair that was done was done offsite and even then it was not done right. My contact (Tom) gave me the run around for about two weeks. I had to go back about three times for different issues after it had been ""fixed"". The first time the alarm had been configured wrong so when I requested they remove it they did but still charged me for the installation and the parts. The second time as soon as I left I noticed that my sun visors were gone. The last time I went in because the stereo that was replaced (supposedly a re-manufactured unit) was not operating properly (CD?s would not eject) and was told there was nothing else they could do. I finally got tired of going back and 7000 dollars later I was not happy at all with their service. I finally replaced the stereo and to my surprise found a Junkyard stereo in the dash. Wouldn't you know it they won?t replace or fix that? As a whole this experience has left me with a very beware attitude towards this dealership and I would not recommend going to such a shady place no matter what it is you need. I can only hope my review will serve as a guide as to the level of experience people should expect from this place. As in all places there is bound to be someone there who actually cares about more than just the bottom line but as a whole I give this location a big thumbs down.

Pros: Wut? It's phisically there. Thats it.

Cons: Too many to list read other reviews for more info on that.

.

I think he can help you too! He's from the internet dept and I found one of his specials on-line. Tim's direct phone # is 214-319-1227. Good luck on your search, he helped me with mine in more ways that I could have imagined. This is a great place to buy a truck ( well that's what I did anyway.... :) )

5
★★★★★

I think he can help you too! He's from the internet dept and I found one of his specials on-line. Tim's direct phone # is 214-319-1227. Good luck on your search, he helped me with mine in more ways that I could have imagined. This is a great place to buy a truck ( well that's what I did anyway.... :) )

Pros: My sales rep was great! Great internet sales!

Message from Dallas Dodge

Who doesn't love the feeling of pressing down the accelerator on a brand new vehicle? At Dallas Dodge Chrysler Jeep, we turn dreams into realities. Whether it is through financial assistance, auto parts or vehicle service, we're here to get you into your perfect car, truck, minivan or SUV today!







Check out the new and pre-owned inventories to view our expansive selections.

Provided by Citysearch

Key Points

  • Strong and Committed Sales Staff
  • Large Preowned Inventory
  • Fully Stocked OEM Parts