Toys R Us

Although it has a ton of things - it's seems that their Customer service is lacking lately... Here's just ONE Example...

I called to make sure that they had a swing that I needed for a baby shower, and they told me that they did. I asked them to make sure that they had it on hand - and not just in the system, and they assured me that they had one physically there.

When we went to pick it up - after paying for it inside - and pulling around to the dock around back - the box was a mess! Damaged isn't a big enough word for it. I had to go back inside to get a refund - and when I asked if they could get me another one from another store, they told me it would be 4-5 WEEKS!!!

Needless to say - I went to Babies R US myself the following day, and that's where I'll be spending my Geoffery Bucks!

PROS: Lots to choose from...
CONS: Bad customer service on several occasions.

Posted 09/08/05 | Report Abuse

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This is the best place to buy something for that special child. they sell toys and clothes plus, items needed for the new baby in your life. You can get the latest toys that are out inthe market.

Posted 06/18/05 | Report Abuse

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Toys 'r Us is geared towards children. They always have high demand items on sale at great prices. I highly recommend the diapers from Especially for Baby. The price is outstanding and the quality of diapers is remarkable.

Posted 06/07/05 | Report Abuse

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