Covert Ford Lincoln

★★★★★
The Covert Family Dealerships...Serving Central Texas for over 100 Years!
  • 11514 Research Blvd

    Austin, TX 78759

    Map & Directions
  • 512-345-4343

About Covert Ford Lincoln

Categories
Hours
Monday-Friday 8:00am-8:00pm, Saturday-Closed, Sunday- 11:00am-6:00pm
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Automotive

Automotive
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Staff was knowledgeable and fast. Didn't mess around. We got to a fair deal and closed quickly.

5
★★★★★

Staff was knowledgeable and fast. Didn't mess around. We got to a fair deal and closed quickly.

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Staff was friendly and service was great!

5
★★★★★

Staff was friendly and service was great!

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.

Jose was incredible as he always is. Best dealership ever.

5
★★★★★

Jose was incredible as he always is. Best dealership ever.

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.

I was referred to Elmo by my mechanic. I wanted to trade my car in for something more efficient and reliable. Elmo went above and beyond to do whatever he could to get me a car. I was intending on getting a used car because they would be in my price range. Elmo kept in touch throughout the process. I found a new 2016 car in my price range and asked Elmo if that was possible. After weeks of jumping through hoops, Elmo got me approved for a brand new 2016 Ford Fiesta! I was beyond excited!

5
★★★★★

I was referred to Elmo by my mechanic. I wanted to trade my car in for something more efficient and reliable. Elmo went above and beyond to do whatever he could to get me a car. I was intending on getting a used car because they would be in my price range. Elmo kept in touch throughout the process. I found a new 2016 car in my price range and asked Elmo if that was possible. After weeks of jumping through hoops, Elmo got me approved for a brand new 2016 Ford Fiesta! I was beyond excited!

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WONDERFUL EXPERIENCE and thank you for acknowledging our TROOPS!!!! THANK YOU FOR THE $500 I am so happy to have the Continental great vehicle!

5
★★★★★

WONDERFUL EXPERIENCE and thank you for acknowledging our TROOPS!!!! THANK YOU FOR THE $500 I am so happy to have the Continental great vehicle!

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Overall was a good experience. Elmo took good care of everything and was eager to help in any way.

5
★★★★★

Overall was a good experience. Elmo took good care of everything and was eager to help in any way.

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.

We have purchased several vehicles with Covert Hutto.
We always receive exceptional service - from the purchase to the financing and that even extends into the service department!

5
★★★★★

We have purchased several vehicles with Covert Hutto.
We always receive exceptional service - from the purchase to the financing and that even extends into the service department!

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.

Our experience was wonderful. Brad Townsend is nothing short of awesome!

5
★★★★★

Our experience was wonderful. Brad Townsend is nothing short of awesome!

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.

Randy Davis was great to work with, spent a lot of time helping us find the right truck and made the whole process so easy!!!

5
★★★★★

Randy Davis was great to work with, spent a lot of time helping us find the right truck and made the whole process so easy!!!

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It was wonderful and very fast service great experience will return

5
★★★★★

It was wonderful and very fast service great experience will return

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.

Tim was a great sales person .Travis in the finance department was very helpful as well. Smooth process overall, would definitely recommend.

5
★★★★★

Tim was a great sales person .Travis in the finance department was very helpful as well. Smooth process overall, would definitely recommend.

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I now have a Ford F-150. So the visit was successful- your staff was great, curtious -- easy to deal with. Joel was a pleasure to work with. Thanks to all.

5
★★★★★

I now have a Ford F-150. So the visit was successful- your staff was great, curtious -- easy to deal with. Joel was a pleasure to work with. Thanks to all.

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.

Anthony Avera was a great sales person as well. He was very patient, explained everything, was never pushy, and after selling the car, went through how to use all the cars features with me in detail.

5
★★★★★

Anthony Avera was a great sales person as well. He was very patient, explained everything, was never pushy, and after selling the car, went through how to use all the cars features with me in detail.

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.

Everything was great! Great service! Completely satisfied.

5
★★★★★

Everything was great! Great service! Completely satisfied.

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.

Awesome; we could not have been happier, Thorne did a wonderful job of getting us into exactly what we wanted!

5
★★★★★

Awesome; we could not have been happier, Thorne did a wonderful job of getting us into exactly what we wanted!

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.

Both Jose and Travis help me purchase a new car, to replace my old 2013 Fiesta. They where open and clear with my choices. When I thought I would not be able to afford the 2016 Focus, they found a way to not only sell me the car but with the warranty I needed. You are no less than AWESOME. This is my 3rd car to purchase at Covert Ford, the service, the friendly atmosphere and the genuine feeling you get from everyone to try to help you is truly amazing.

5
★★★★★

Both Jose and Travis help me purchase a new car, to replace my old 2013 Fiesta. They where open and clear with my choices. When I thought I would not be able to afford the 2016 Focus, they found a way to not only sell me the car but with the warranty I needed. You are no less than AWESOME. This is my 3rd car to purchase at Covert Ford, the service, the friendly atmosphere and the genuine feeling you get from everyone to try to help you is truly amazing.

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.

Great service, best vehicle buying experience.

5
★★★★★

Great service, best vehicle buying experience.

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.

Best experience I have ever had.

5
★★★★★

Best experience I have ever had.

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.

Service and salesmanship were excellent.

5
★★★★★

Service and salesmanship were excellent.

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.

Cathy and Brad Townsend were excellent made my car buying a breeze I will definitely reccommend them to my friends and family.

5
★★★★★

Cathy and Brad Townsend were excellent made my car buying a breeze I will definitely reccommend them to my friends and family.

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Good. Cody was easy to deal with. .

5
★★★★★

Good. Cody was easy to deal with. .

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.

Fast and very helpful .

5
★★★★★

Fast and very helpful .

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.

A very good car buying experience. The firm's people and their attitude makes all the difference. We passed some large Ford houses just to deal the Covert folks. I know the Covert business model is heads above the rest. Professional and friendly!
Travis, our salesman went way above
normal to be helpful, patient and fulfill our requests. Gerry explained the F&I portion like the pro he is. Thanks to all!

5
★★★★★

A very good car buying experience. The firm's people and their attitude makes all the difference. We passed some large Ford houses just to deal the Covert folks. I know the Covert business model is heads above the rest. Professional and friendly!
Travis, our salesman went way above
normal to be helpful, patient and fulfill our requests. Gerry explained the F&I portion like the pro he is. Thanks to all!

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.

Excellent service. Elmo, Jason & team were fantastic!

5
★★★★★

Excellent service. Elmo, Jason & team were fantastic!

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.

Ricardo was extremely professional and personal.... he followed up on everything I required, I'm very satisfied

5
★★★★★

Ricardo was extremely professional and personal.... he followed up on everything I required, I'm very satisfied

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.

Great experience Jose was very informative and listened to out needs and wants .thanks Jose

5
★★★★★

Great experience Jose was very informative and listened to out needs and wants .thanks Jose

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.

John is my favorite advisor!!! .

5
★★★★★

John is my favorite advisor!!! .

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.

state inspection was quick and painless

5
★★★★★

state inspection was quick and painless

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.

ray is the best service advisor in the world

5
★★★★★

ray is the best service advisor in the world

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.

john is a really awesome advisor

5
★★★★★

john is a really awesome advisor

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.

Everything went smoothly .

5
★★★★★

Everything went smoothly .

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.

Great. Finished before expected. Would have liked a loaner car, but y'all were out.

5
★★★★★

Great. Finished before expected. Would have liked a loaner car, but y'all were out.

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.

Ray helped me with my state insoection and oil change quick and painless!!!

5
★★★★★

Ray helped me with my state insoection and oil change quick and painless!!!

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.

Excellent as usual .

5
★★★★★

Excellent as usual .

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.

Excellent and fast service

5
★★★★★

Excellent and fast service

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.

davie was great and saved me money

5
★★★★★

davie was great and saved me money

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.

Great experience. Very Happy.

5
★★★★★

Great experience. Very Happy.

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Excellent communication, good turn around time.

5
★★★★★

Excellent communication, good turn around time.

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Excellent service. Car completed ahead of expectation.

5
★★★★★

Excellent service. Car completed ahead of expectation.

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glenn took good care of me .

5
★★★★★

glenn took good care of me .

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Great experience! Ken was very helpful and provided answers to all my questions.

5
★★★★★

Great experience! Ken was very helpful and provided answers to all my questions.

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.

Really happy with Brian. He was super helpful and positive without at all being pushy. The cashier Lori was also very fun and cheerful. Overall a very positive experience.

5
★★★★★

Really happy with Brian. He was super helpful and positive without at all being pushy. The cashier Lori was also very fun and cheerful. Overall a very positive experience.

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good. quick and fair. .

5
★★★★★

good. quick and fair. .

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.

Service went well and in a timely manner.

5
★★★★★

Service went well and in a timely manner.

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.

Quick(one day instead of the estimated 2 or 3), simple, covered by warranty(yay)

5
★★★★★

Quick(one day instead of the estimated 2 or 3), simple, covered by warranty(yay)

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Car was in for Warranty issues, was given a rental car and /Glenn got the problem fixed ASAP!

5
★★★★★

Car was in for Warranty issues, was given a rental car and /Glenn got the problem fixed ASAP!

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.

Brian was very helpful. It was juat frustrating to have to leave it for 3 and 1/2 days before it could be diagnosed. I would have liked a call before the end of the day on Thurs to let me know where it was in the line and an estimate on when it could be looked at.
I appreciated him calling me as soon as he had a diagnosis and asking me how I was meeting that transportation need.

It is a relief to know what the problem is but we are choosing to not fix it at this time. Thank you

5
★★★★★

Brian was very helpful. It was juat frustrating to have to leave it for 3 and 1/2 days before it could be diagnosed. I would have liked a call before the end of the day on Thurs to let me know where it was in the line and an estimate on when it could be looked at.
I appreciated him calling me as soon as he had a diagnosis and asking me how I was meeting that transportation need.

It is a relief to know what the problem is but we are choosing to not fix it at this time. Thank you

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.

Ray was super helpful in getting my car fixed the same day due to manufacturer defect of the throttle body. This is my 2nd manufacturer defect within a month (last time was navigation defect). This time it was a bit scary having my new 2016 f150 stall on the highway with only 11k miles on it. Scary. Thank you again for making the fix super fast and easy! 5 star to Ray and whole service team!

5
★★★★★

Ray was super helpful in getting my car fixed the same day due to manufacturer defect of the throttle body. This is my 2nd manufacturer defect within a month (last time was navigation defect). This time it was a bit scary having my new 2016 f150 stall on the highway with only 11k miles on it. Scary. Thank you again for making the fix super fast and easy! 5 star to Ray and whole service team!

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.

I am glad that the issues were resolved this visit, however when the car was brought in for regular service about 3 weeks ago the complaint about the auto brights was detailed and no repair action was taken. also, the tires pressure was very inconsistent across all 4 tires.

5
★★★★★

I am glad that the issues were resolved this visit, however when the car was brought in for regular service about 3 weeks ago the complaint about the auto brights was detailed and no repair action was taken. also, the tires pressure was very inconsistent across all 4 tires.

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.

great and very fast service they told me about the problem before doing any work got my truck back very timely excellent job.by all.

5
★★★★★

great and very fast service they told me about the problem before doing any work got my truck back very timely excellent job.by all.

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