Benno's

I was like a kid in a candy store!! Wonderfully unique one of kind selections and great customer service! When they moved from their original location I had to search for them but it was well worth my time. The variety is always a treat I enjoy just browsing and finding items to add to my collection. Thank you for being the gem I had been looking for!

Posted 03/29/09 | Report Abuse

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I found Benno's Buttons by simply Googling. I needed 5 mother-of-pearl buttons for a little jacket I had recently purchased. Well, "little" is the operative word, because the next time I tried the jacket on it did not fit. I went to return my over-priced button purchase ($15 for 5) and, lo and behold! - there were "No Refund" signs EVERYWHERE. My mistake! However, my complaint concerns the customer service I received when I returned to Benno's. I left work early so I could arrive by closing time of 5:30, and as I walked through the unlocked door at 5:25, the sole employee behind the counter snapped "Excuse me! We're closed!" in a very loud tone. Startling, even. I basically had to beg her to listen to me (at this point, I had not seen the signs) and she made sure to cut me off and point out the signs. As I said, my mistake. However, she was SO unpleasant (the feeling I got from her was more "you're outta luck" than even remotely apologetic), and told me that I could not speak to the owner, and was hot on my tail to lock the door behind me. This may not sound like much, but to me it was a very negative experience - I expected a cute place like that (it appears to be locally owned, I don't know) to have outstanding customer service and a real appreciation for the people who are willing to buy expensive buttons. I won't return to Benno's.

Posted 05/29/07 | Report Abuse

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I had a missing button on one of my shirts and couldn't find a replacement. A friend told me about this place so I stopped by. The SELECTION of buttons were breathtaking. All the store has are buttons! It is a great and the associate helped me to find a close replica of the button I needed. This would be a haven for those who collect buttons for a living! :)

PROS: Prices are good and selection is magnificent!
CONS: -

Posted 08/06/06 | Report Abuse

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I was doing a Christmas tree with just button ornaments so I went to Bennos to get some really unique ones. The have ALL kinds of buttons from really inexpensive to WOW that is an expensive button. The store is very well laid out and nice to browse. You will never believe how many buttons they have and what shapes they come in. The prices vary depending on what the button is made of. The staff is very friendly and I have always had a good experience here.

Posted 11/29/05 | Report Abuse

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A whole store devoted to just Buttons! Amazing amount and they can try to match lost buttons. Really cool spot with informed personnel located in the Inwood Village Area of Dallas. After you go to Bennos stop by Lovers Pizza for the best slice of Pizza in town.

PROS: A thousand buttons or more
CONS: none

Posted 10/15/05 | Report Abuse

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