Booker's Pet Hotel

★★☆☆☆
31.0938 -97.6631
Map and Directions to Booker's Pet Hotel

254-699-6365

503 N Ann Blvd

Harker Heights, TX

76548

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About Booker's Pet Hotel

Pets & Animals

Pets & Animals
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Reviews 1 - 13 of 13.
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this place is horrible... i came to check the place out and there was this butch girl in their and she was very rude and acted like she owned the place. if you can be this rude to people how can i trust that my dog will be treated with respect. then when i went to check out the kennels for my pup it was all wet and cold, dogs were standing in water and its like 60 some odd degrees out. who is to say one of those dogs wont get sick? dogs were wet and cold and looked miserable. needless to say i will NOT be making an appt here for the holidays.... feel sorry for the dogs that are there and will be there this season because i guarantee your dogs are going to freeze

1
★☆☆☆☆

this place is horrible... i came to check the place out and there was this butch girl in their and she was very rude and acted like she owned the place. if you can be this rude to people how can i trust that my dog will be treated with respect. then when i went to check out the kennels for my pup it was all wet and cold, dogs were standing in water and its like 60 some odd degrees out. who is to say one of those dogs wont get sick? dogs were wet and cold and looked miserable. needless to say i will NOT be making an appt here for the holidays.... feel sorry for the dogs that are there and will be there this season because i guarantee your dogs are going to freeze

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This place was HORRIBLE. while the staff seemed pleasant enough they openly told me that they wouldn't go into the run to interact with my dog at all because of her intimidating size(she is a great dane) even though she was running away from them out of fear! When i picked her up she was covered in her own urine, her dog bed had a huge urine stain and fecal stain on it. she was shaking all over and literally dragged me out of there. and on top of that i left her specific food and there was still a lot left and she had lost probably ten pounds and i can see every rib. i will NEVER take her here again. if you value your pet at all you will not take them to this horrible place. no dog deserves it.
Oh and i almost forgot to mention that my dog had several cuts on the pads of her feet and her back leg that were beginning to get infected. Pretty sure that the unsanitaary conditions didn't help anything though. she was in perfect health when she arrived and came home a shell of herself

1
★☆☆☆☆

This place was HORRIBLE. while the staff seemed pleasant enough they openly told me that they wouldn't go into the run to interact with my dog at all because of her intimidating size(she is a great dane) even though she was running away from them out of fear! When i picked her up she was covered in her own urine, her dog bed had a huge urine stain and fecal stain on it. she was shaking all over and literally dragged me out of there. and on top of that i left her specific food and there was still a lot left and she had lost probably ten pounds and i can see every rib. i will NEVER take her here again. if you value your pet at all you will not take them to this horrible place. no dog deserves it.
Oh and i almost forgot to mention that my dog had several cuts on the pads of her feet and her back leg that were beginning to get infected. Pretty sure that the unsanitaary conditions didn't help anything though. she was in perfect health when she arrived and came home a shell of herself

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.

I got my dog back today after ten days at the "hotel". He was washed and nails clipped like I asked. Price was the same as quoted and they asked if he had any special toy that was dropped off. The toy question had me wondering, "If he had a toy, shouldn't it have been in the cage with him all the time"? But I don't know the circumstances and he did t have one so I didn't bother. Staff was pleasant.
Once he was home though I grew concerned. In a period of about 10 minutes he squatted to defecate about every 20 seconds. The first two times something actually came out. After that it was like when I had first adopted him and he had worms. Very lethargic and hungry, but no energy. At the same time he may just be catching up on sleep as the kennel is so loud I would be surprised if any animal has ever slept there unless it was the "permanent" rest.
I say again, don't traumatize your "buddy" or "princess" here.

1
★☆☆☆☆

I got my dog back today after ten days at the "hotel". He was washed and nails clipped like I asked. Price was the same as quoted and they asked if he had any special toy that was dropped off. The toy question had me wondering, "If he had a toy, shouldn't it have been in the cage with him all the time"? But I don't know the circumstances and he did t have one so I didn't bother. Staff was pleasant.
Once he was home though I grew concerned. In a period of about 10 minutes he squatted to defecate about every 20 seconds. The first two times something actually came out. After that it was like when I had first adopted him and he had worms. Very lethargic and hungry, but no energy. At the same time he may just be catching up on sleep as the kennel is so loud I would be surprised if any animal has ever slept there unless it was the "permanent" rest.
I say again, don't traumatize your "buddy" or "princess" here.

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.

Why do you people slander other people with your lies? Is it that you just like to make people as unhappy as youselfs or just like to complain about life itself? Your dogs have better since than you do if they could talk they would tell you themselfs. DON'T LIE! & Take better care of me so you dont have to blame other people. Ive been boarding my animals at BOOKERS PET HOTEL for 5yrs and never had or heard of any problems. Great place best rates in Bell Co.

5
★★★★★

Why do you people slander other people with your lies? Is it that you just like to make people as unhappy as youselfs or just like to complain about life itself? Your dogs have better since than you do if they could talk they would tell you themselfs. DON'T LIE! & Take better care of me so you dont have to blame other people. Ive been boarding my animals at BOOKERS PET HOTEL for 5yrs and never had or heard of any problems. Great place best rates in Bell Co.

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Really awful place. Loud and often dirty. My dog has a food allergy, so I brought a container of more than enough food for her stay. When I picked her up she had a rash, indicating she hadn't been given her special food, but all her food was gone. They laughed about it saying they mixed her up with another dog. NOT ACCEPTABLE. Then they refused to reduce the cost for the mix up, and even charged me for the food they gave her. They overcharge for their terrible service.

1
★☆☆☆☆

Really awful place. Loud and often dirty. My dog has a food allergy, so I brought a container of more than enough food for her stay. When I picked her up she had a rash, indicating she hadn't been given her special food, but all her food was gone. They laughed about it saying they mixed her up with another dog. NOT ACCEPTABLE. Then they refused to reduce the cost for the mix up, and even charged me for the food they gave her. They overcharge for their terrible service.

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.

We take our 2 dogs to Booker's Pet Hotel for grooming. They do an excellent job and the staff is very nice. If we ever need to board our dogs, we will take them to Booker's, and know they will be well taken care of. Their prices for grooming is great and we will continue to use them for our dogs.

5
★★★★★

We take our 2 dogs to Booker's Pet Hotel for grooming. They do an excellent job and the staff is very nice. If we ever need to board our dogs, we will take them to Booker's, and know they will be well taken care of. Their prices for grooming is great and we will continue to use them for our dogs.

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I boarded my golden retriever there for 3 days (who has never been boarded in a "cage like setting" he's only stayed at places where he's been in the person's home and free to roam) and I WILL NEVER take him back again. I brought his own food (science Diet) and they didn't feed it to him, so for 2 days after we picked him up i dealt with him puking and diarrhea, and he also got Kennel Cough from there which cost me a trip to the vet for $108.00. I wouldn't recommend this place to anyone. The people were friendly, but that was about it, It smelling in there and my dogs bedding came home wet, with a pee smell, and he's never peed in the house since he was house broken over 7 years ago.

1
★☆☆☆☆

I boarded my golden retriever there for 3 days (who has never been boarded in a "cage like setting" he's only stayed at places where he's been in the person's home and free to roam) and I WILL NEVER take him back again. I brought his own food (science Diet) and they didn't feed it to him, so for 2 days after we picked him up i dealt with him puking and diarrhea, and he also got Kennel Cough from there which cost me a trip to the vet for $108.00. I wouldn't recommend this place to anyone. The people were friendly, but that was about it, It smelling in there and my dogs bedding came home wet, with a pee smell, and he's never peed in the house since he was house broken over 7 years ago.

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.

Come check out BOOKER"S PET HOTEL. THE KENNELS are NEAT&CLEAN,THE PLACE ISNT NASTY OR RUN DOWN &NO ANIMAL HAS DIED AT THE KENNEL. THAT IS A FLAT OUT EVIL LIE.YOUR ANIMALS ARE WELL TAKEN CARE OF. SO IF ANYONE WOULD LIKE TO SEE THIS KENNEL &SEE HOW NEAT&CLEAN IT IS COME ON BY &SEE THE PLACE FOR YOURSELF. OWNER&MANAGER STEPHAN BOOKER

4
★★★★☆

Come check out BOOKER"S PET HOTEL. THE KENNELS are NEAT&CLEAN,THE PLACE ISNT NASTY OR RUN DOWN &NO ANIMAL HAS DIED AT THE KENNEL. THAT IS A FLAT OUT EVIL LIE.YOUR ANIMALS ARE WELL TAKEN CARE OF. SO IF ANYONE WOULD LIKE TO SEE THIS KENNEL &SEE HOW NEAT&CLEAN IT IS COME ON BY &SEE THE PLACE FOR YOURSELF. OWNER&MANAGER STEPHAN BOOKER

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DO NOT take your pets to this "hotel". The staff is unprofessional and the kennels are dirty and disgusting!!! I wouldn't recommend this place to my worst enemy!

Stay away!!

1
★☆☆☆☆

DO NOT take your pets to this "hotel". The staff is unprofessional and the kennels are dirty and disgusting!!! I wouldn't recommend this place to my worst enemy!

Stay away!!

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.

i also have to disagree....this place is a bad place to leave your animal,i left my puppy there for not even 24 hours,next morning i recieved a call that my dog had died sometime in the middle of the night,the very morning i took my dog there i had him checked out he was fully healthy no problems what so ever...so tell me is this a good place to leave your animal i think not!

2
★★☆☆☆

i also have to disagree....this place is a bad place to leave your animal,i left my puppy there for not even 24 hours,next morning i recieved a call that my dog had died sometime in the middle of the night,the very morning i took my dog there i had him checked out he was fully healthy no problems what so ever...so tell me is this a good place to leave your animal i think not!

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i have to disagree, my dog died there,with being healthy.There was no reason for him to die.i didn't feel satisfied with your explanation of how he died.

1
★☆☆☆☆

i have to disagree, my dog died there,with being healthy.There was no reason for him to die.i didn't feel satisfied with your explanation of how he died.

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Booker Pet Hotel is the best place to take your animals if your going to be gone for a while. They take very good care of your animals. They can groom them before you get them back and also wash them they use a very good smelling shampoo. Our dog smelled great. They have plenty of exercise room for the animals too.

3
★★★☆☆

Booker Pet Hotel is the best place to take your animals if your going to be gone for a while. They take very good care of your animals. They can groom them before you get them back and also wash them they use a very good smelling shampoo. Our dog smelled great. They have plenty of exercise room for the animals too.

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.

I checked out this place as a boarding possibility. While the people seem nice, if you care for your pets, check out the boarding facilities FIRST before you ever leave your dogs there. It reminded me of a dog pound. Dogs sleeping on concrete floors without any type of bedding. I don't even recall seeing any water dishes in the cages. It's very dark in both the large and small dog areas. I just can't imagine someone who loved their dogs leaving them overnight there, especially in extreme weather conditions. There are alternatives in the Killeen area, even if you have to go to Temple or Georgetown.

1
★☆☆☆☆

I checked out this place as a boarding possibility. While the people seem nice, if you care for your pets, check out the boarding facilities FIRST before you ever leave your dogs there. It reminded me of a dog pound. Dogs sleeping on concrete floors without any type of bedding. I don't even recall seeing any water dishes in the cages. It's very dark in both the large and small dog areas. I just can't imagine someone who loved their dogs leaving them overnight there, especially in extreme weather conditions. There are alternatives in the Killeen area, even if you have to go to Temple or Georgetown.

Pros: It wouldn't let me publish this unless i gave it a rating --

Cons: dark, deary and cold

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