The UPS Store

★★☆☆☆
29.9989 -95.5812
Map and Directions to Ups Store

281-320-0334

21175 State Highway 249

Houston, TX

77070

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Transportation & Storage

Transportation & Storage
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2.0 4
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Reviews 1 - 4 of 4.
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These folks go out of their way to make sure you have a pleasant experience with them. We are always greeted with a smile and helped promptly. There have been a couple of times that we had special shipping or recieving circumstances and they were so courteous and patient to explain our options !! We used them first as a temporary mailing address between selling our home and buying a new one, however, we decided to keep the box and services after we bought our home because of the efficiency !!!!! These guys are on the ball !!!!

5
★★★★★

These folks go out of their way to make sure you have a pleasant experience with them. We are always greeted with a smile and helped promptly. There have been a couple of times that we had special shipping or recieving circumstances and they were so courteous and patient to explain our options !! We used them first as a temporary mailing address between selling our home and buying a new one, however, we decided to keep the box and services after we bought our home because of the efficiency !!!!! These guys are on the ball !!!!

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Latest reviews from Citysearch.

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Passive aggressive management. forget about the customers' needs.He chooses which customers to give good service and I wasn't on list. Tread carefully.

1
★☆☆☆☆

Passive aggressive management. forget about the customers' needs.He chooses which customers to give good service and I wasn't on list. Tread carefully.

.

Shawn the ""manager"" put the wrong label on my package and it went to Oregon instead of Colorado. The person that got my package stole most of the stuff out of the box, then sent it back to the ups store. Shawn then told me he would put in a claim to reinburse me. After 3 months of going back and forth he refused to pay me. When I called in a complaint to the corporate UPS office they contacted the owner Mike Durham. He then told Shawn to handle it. Sean called me at my home and harrassed me to the point I had to call the police on him. He cursed me out and threatened me. Still the owner does nothing about his managers behavior. I wonder what Mr. Mike Durham is like since he doesn't give a c^&* about his customers. Oh, one more thing. I have the receipt with Shawn's name on it as the clerk that served me, and he still denies he made a mistake. DO NOT go here. I've heard him cusiing out other customers.

1
★☆☆☆☆

Shawn the ""manager"" put the wrong label on my package and it went to Oregon instead of Colorado. The person that got my package stole most of the stuff out of the box, then sent it back to the ups store. Shawn then told me he would put in a claim to reinburse me. After 3 months of going back and forth he refused to pay me. When I called in a complaint to the corporate UPS office they contacted the owner Mike Durham. He then told Shawn to handle it. Sean called me at my home and harrassed me to the point I had to call the police on him. He cursed me out and threatened me. Still the owner does nothing about his managers behavior. I wonder what Mr. Mike Durham is like since he doesn't give a c^&* about his customers. Oh, one more thing. I have the receipt with Shawn's name on it as the clerk that served me, and he still denies he made a mistake. DO NOT go here. I've heard him cusiing out other customers.

Pros: none

Cons: everything

.

I have had several bad experiences at this store. I had a package get lost and when I had to have it tracked from ups they didnt even show any record of it ever leaving the store.The manager whose name is Sean has been nothing but rude to me and several of my co workers going so far as telling me and another girl to F**K OFF and called one of my other co wokers and ASIAN B**CH, and when i talked to the owner about it nothing was done. I will not be taking my busuness there if that is how they treat customers.

1
★☆☆☆☆

I have had several bad experiences at this store. I had a package get lost and when I had to have it tracked from ups they didnt even show any record of it ever leaving the store.The manager whose name is Sean has been nothing but rude to me and several of my co workers going so far as telling me and another girl to F**K OFF and called one of my other co wokers and ASIAN B**CH, and when i talked to the owner about it nothing was done. I will not be taking my busuness there if that is how they treat customers.

Pros: none

Cons: very rude and unhelpful

Message from The UPS Store

The UPS Store offers retail shipping, postal and business service centers. The UPS Store comprises more than 4,300 independently owned locations, providing convenient and value-added business services. - mailboxes, packaging, copies, shipping, printing, notary public, digital printing, moving boxes, packing, overnight shipping

More about The UPS Store

Houston Mailbox Services, Digital Printing & Document Services, Packing & Shipping, Moving Boxes & Packaging Materials, Notary Services, Passport/ID Photo Services, Office and Mailing Supplies.

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