T J Maxx

I love shopping at TJmaxx's clearance section because thats the way I shop (clearance items), however this particular store in Irving on MacArthur Blvd insists on NOT giving an extra $1 or $2 off of any clearance item that may have a defect to it when clearly we know that clearance means that an item has been in the store for a long period of time (more than 3months)and needs to be marked down to sell. For instance, if a pair of jeans, regular priced at $16.99 and has a clearance tag on them for $13.00; and has a missing button or ripped zipper, why wouldn't you as a customer NOT ask for extra discount for the defect? It has happened to me several times where I have ask for extra discount because of a defect and each time the manager has denied the request, only because it has already been marked down, but it does not say "As Is" (or I wouldn't ask. Now I refuse to shop at TJMaxx anymore! I dare anyone to try and see if their request is accepted on any clearance item with a defect. I don't mean to sound real cheap but it just seems to unreal for this to happen every single time in this store and it doesn't happen in any other store. I just refuse to ever shop there again. Someone needs to change this policy.

Posted 12/12/09 | Report Abuse

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