Insider Pages Reviews for Dave's Ultimate Automotive

5 Stars: Dave's Does it Right (by Max Van)

Max Van — Tue, 08 Dec 2009 01:00:00 GMT

I took my '01 Montero in to have it checked out. Brakes were squeaking and not even and the engine was misfiring. Big job; but they got it done in 2 days even with a parts crisis! They are the only place I'll take it again, if I have to!

5 Stars: WOW (by hotnjust)

hotnjust — Thu, 08 Oct 2009 02:00:00 GMT

I have been going to Dave's since 1990 and have been a loyal customer ever since. My cars has change and the problems have change right along with the cars, but whenever I have a problem I myself can not fix, then I know I'm in good hands at Dave's. The staff talks to you with respect and is kowledgable about the work that they need to perform on my car. I have shopped around and checked out other garages, but nothing compares to Dave's.

5 Stars: Excellent shop and people (by adidas49)

adidas49 — Mon, 29 Jun 2009 02:00:00 GMT

I checked out a few places for new tires and alignment after I installed new shocks on my car. SoulSpeed provided horrible initial customer service so I went to Dave's to check it out. Excellent service from the beginning. I was greeted when I walked in and Dwayne spent as much time as I needed going over my options. When I took the car in for tires/alignment, it took just the amount of time that he quoted. The tech test drove the car before and after the alignment and provided a printout of the readings. Everyone is courteous and helpful. Dwayne remembered me and even kept in mind that I do a lot of my own work when noticing that my belts were damaged and should be changed. Thanks!

5 Stars: not in it just for the money (by mz78747)

mz78747 — Thu, 09 Apr 2009 02:00:00 GMT

i brought my nearly dead ford explorer to dave's hoping they could help...they looked at it but told me the repairs would be more expensive than it was worth and they would probably be followed by other things cropping up. they didn't charge me and they even offered to tow it somewhere for me and to check out any vehicle i wanted to buy so i would know if i was getting a lemon. great old-fashioned service. and they even let me leave it with them several days while i looked around for another vehicle. i plan on using them for whatever vehicle i do buy and also to bring my son's 2006 car to them for it's regular maintenance. good people.

5 Stars: Excellent Automtive Garage (by jrflores1)

jrflores1 — Mon, 06 Apr 2009 02:00:00 GMT

OK, so I went to Dave's automotive b/c of the great reviews. I took my car in to get checked out before a long road trip - oil change, coolant flush, and whole vehicle inspection. There was an issue after service, but the service advisor, Dwayne, followed up and made that the issues got taken care. I work in the service industry and realize that things happen, but it's the follow-up and the assurance that ur going to fix and take care of those issues. Not going to lie, the prices aren't cheap, but you can't beat the warranty and the service. I'll continue to take my vehicle there for regular maintenance and service. I'm also going to start taking my other vehicle there for it's regular service. Excellent Automotive Garage.

5 Stars: Great Repair Shop (by hugoduran)

hugoduran — Mon, 23 Mar 2009 02:00:00 GMT

I moved from southern California and was looking for a great mechanic and I can honestly say that Dave's is the best shop - I've found here in Austin.
I've taken my VW Jetta twice to them and have been treated very well - they are extremely professionals. They have great technicians - very knowledgeable mechanics - they are very friendly - but more important - they are very HONEST with the work/cost they do.

5 Stars: The best auto shop in Austin (by Ric B.)

Ric B. — Wed, 18 Mar 2009 01:55:00 GMT

I have been going to Dave's shop ever since he was recommended by a friend. Dave's Auto is the cleanest and most professional shop I have ever been to. However, the best part about his shop is that they are friendly and trustworthy, you can take your car into Dave's and they will give you and honest estimate on what needs to be done and if they find more problems than they expected they will call you and let you know what needs to be done now and in the future. They also give you a ride back to your home or office and they will pick you up when they are finished with the work. You can't ask for more than that.

5 Stars: The best place to get your car fixed (by RicB)

RicB — Tue, 17 Mar 2009 02:00:00 GMT

This shop is both very professional and friendly. I have lived in Austin all my life and I tried many different auto shops but once I found Dave's I haven't needed to go any where else. They will return you to work or home when you drop off your car, and they pick you up at work or home when they are finished repairing your car. The shop is clean and professional like I have never seen.

5 Stars: DO NOT LOOK ANY FURTHER (by MGG)

MGG — Thu, 12 Mar 2009 02:00:00 GMT

just wanted to take a few moments to thank dwayne and the guys at the howard lane store. they really make me feel like family every time i come in. ryan alwas remembers my name and dwayne always remembers what i had done the last time. good honest shop who really cares how i feel even after i leave. they schedule my next appt. the have a shuttle that will take and pick you up from anywhere. good hours,and quality technisions. the first auto shop i enjoy going to. that should say enough. thanks again guys

5 Stars: austinman (by erica d.)

erica d. — Wed, 11 Mar 2009 17:30:00 GMT

the best shop in town. these guys really care. i have never experienced a service center like this. great job Dave. if you are looking for the best shop in Austin. stop looking. Le to and from work. great service and a shuttle to and from work. fair prices. they even have good prices on tires

5 Stars: AWSOME SERVICE (by kieth d.)

kieth d. — Mon, 09 Feb 2009 06:43:00 GMT

you know i have taken my vehicle so many places since i have been driving and have never felt so inclined to take the effort to write a review of go out of the way to tell someone about my car service. but i guess the times are a changing. this is refreshing in a world like today when every one is in a hurry and all people car about is what can i get. i was calling around for prices on a repair and i had found that lot's of people were about the same price and some were really low. so guess what i took it in to the really low priced place. then they said oh you need this and that. oh yea the price will be more. i decided to pick my car up and try my price calling again. i looked on the computer and found great reviews on Dave's ultimate, so i called them. they were not cheaper than some of the places i called but the reason i went in because the time they took when i called and they really seemed to want my business. i took it in to the Howard lane store and wow what a experience. from the friendly faces of the staff to the hanger on my mirror telling me who worked on my vehicle. they gave me a ride to work and picked me up. so this is my take on Dave's. i can spend my money anywhere and i saw that cheep is not always better. it is great to shop but i don't like the old bait and switch. i thought cheapest price was the goal but Dave's team showed me (and i quote) the value of Dave's. they really seemed to care and gave me some recommendations for the future. Dave, great job from your staff on Howard lane. you guys put the capital S in service.

5 Stars: Best Automotive Shop (by mivester)

mivester — Sun, 08 Feb 2009 01:00:00 GMT

I normally take my car to the dealership when I need service, but recently when I was quoted a high $$ for some repair work my dad recommended Dave's Ultimate Automotive. Not only were they better priced, the service staff were wonderful! They were more than happy to shuttle me home and offered to pick me up when the work was finished. I would recommend everyone who needs any type of service, maintenance or tires go to Dave's.

Thanks, guys!!

5 Stars: Upstanding, Comprehensive, and Trustworthy. (by BettyandtheJetta)

BettyandtheJetta — Fri, 09 Jan 2009 01:00:00 GMT

The title says it all. When it comes to cars I tend to learn about them as my car decides to give me fits. I took my car to a another local shop that spent 4 days with my car, only to tell me that they could not figure out why it was overheating. They suggested 4 possible issues all of which would have set me back a pretty penny (fan switch, new radiator, new water pump, clogged radiator). They told me to take my car to the dealer because they could not figure it out.

I learned of Dave's through a co-worker who raved of them. I dropped my car off and chatted thoroughly with the office staff about the issues. By mid-day, I had an estimate and detailed information as to how my car was behaving. The overheating was explained completely, the harnesses and thermostat were ordered up, and my expectations were set as to when I would hear back from Dave's. The following day, I received a call from the staff that my car was ready.

I never once felt cheated or left in the dark. They treat you as if you were family.

I wish I had found these guys sooner. I would have saved a lot of money, time and stress. This is my new mechanic!! If you are looking for a real mechanic look no further. These are your people!

5 Stars: Didn't feel cheated (by getreal101)

getreal101 — Sat, 22 Nov 2008 01:00:00 GMT

I don't know much about cars; they didn't make me feel stupid or that I was being taken advantage of. Great customer service, very helpful.

5 Stars: customer since '98 (by rick p.)

rick p. — Tue, 14 Oct 2008 13:44:00 GMT

I have continuously taken vehicles to Dave's shop(s) on Howard Lane for all major repairs, tune-ups & odd noises. Their first shop was a little closer to I35 than the newer, larger shop they're in now. Howard Lane wasn't close at all, but knowing an honest mechanic is worth its weight in gold & something I was willing to go out of my way for. Now that Dave has a shop in South Austin I'm happier than ever because of the convenience. Car troubles never are convenient, but a mechanic shop that will drive you to & from a destination after dropping your car off is a god send! AN online discount coupon & even greater discount for scheduling repairs in advance is much more than I've seen advertised by the national chains... Plus supporting locals I feel is the Austin way! Stay classy Dave!

5 Stars: THEY REALLY WANT TO PLEASE (by ARMYWIFE8406)

ARMYWIFE8406 — Thu, 02 Oct 2008 02:00:00 GMT

I CAME IN WITH MY CAR AND THIS STUPID CHECK ENGINE LIGHT WOULD NOT LET ME PASS MY STATE INSPECTION. I WAS BUMMED BUT THEY DID NOT LET THAT FEELING LAST LONG. I THOUGHT I WOULD HAVE TO TAKE IT SOMEWHERE ELSE BUT THEY DO EVERY THING THERE. THEY GOT MY CAR IN AND CHECKED IT OUT. THEY FOUND SOMETHING WAS LEAKING IN MY GAS TANK AND FIXED IT FOR ME. IT COST ME ALOT OF MONEY BUT WHAT CAN I DO. I THEN TOOK THE VEHICLE BECAUSE I HAD TO DRIVE IT TO GET IT TO PASS THE STATE INSPECTION. WELL MY LIGHT CAME BACK ON. NOW HERE IS WHERE THE TRUE CHARACTER OF THIS PLACE CAME OUT. WHEN I TOOK IT BACK IN THEY LOOKED AT IT FOR FREE (WHICH THEY SHOULD). THEY HAD FOUND THERE WAS ONE OF THE HOSES TO THE FUEL PUMP WAS OLD AND DRY ROTTED AND LEAKING ALSO. THEY FIXED IT AND DIDNT CHARGE ME. THEY SAID THAT THEY SHOULD HAVE FOUND THAT ALSO WHEN THEY TOOK THE TANK DOWN. I DO WISH THEY HAD FOUND IT THE FIRST TIME BUT I ALSO UNDERSTAND THAT SOMETIMES THINGS ARE NOT PERFECT. WHAT REALLY IMPRESSED ME WAS THAT THEY DID NOT TRY TO GET OUT OF IT OR RUN AWAY FROM THE PROBLEM. THEY JUST GOT IT DONE AND I REALLY APPRECIATE THAT. THEY EVEN THANKED ME FOR GIVING THEM THE OPPERTUNITY TO TAKE CARE OF ME. NO ONE IS PERFECT IN THIS DAY AND AGE BUT I AM GLAD I GAVE DAVES (AS THEY SAY) THE OPPERTUNITY TO HELP ME. WAY TO GO GUYS!!!

5 Stars: Exceptional customer service (by AustinCollin)

AustinCollin — Mon, 29 Sep 2008 02:00:00 GMT

I brought my car in to Dave?s a while ago because of a persistent clunking sound when turning. The technician diagnosed the problem as worn tie rods, which was a reasonable diagnosis. They replaced the tie rods and I picked up my car. After driving if for a while I realized the clunking sound was still present. I eventually brought my car back to Dave?s and they were very accommodating. I did a test drive with the technician and reproduced the problem for him. He was then able to identify the problem and fix it, and I was not charged for the second repair. They even threw in a free oil change. The staff was extraordinarily accommodating and very focused on customer service.

There are plenty of shady auto-repair places where they charge you for services you don?t need but Dave?s is definitely not one of them. They go out of their way to make sure you are completely satisfied with your experience and they are honest.

5 Stars: My new mechanic! (by surveygirl1978)

surveygirl1978 — Mon, 15 Sep 2008 02:00:00 GMT

This was my first time to use Dave's, and I'll definitely be back. Andrew listened to my concerns, explained everything to me without talking down to me (something that happens to females in garages all the time), and never made me feel pressured to buy anything. I thought I had a major brake problem, but after inspecting my car, they told me my brakes were fine, even knowing that I was prepared to spend a lot of money to have them fixed. I trust Dave's and would recommend them to anyone.

5 Stars: Excellent service (by metrichombre)

metrichombre — Mon, 08 Sep 2008 02:00:00 GMT

I had a great experience at Dave's. They have a very professional, friendly, and knowledgeable staff, and I get the feeling that they are trying to do what's best for me and my car instead of just trying to sell me stuff. If they really feel strongly about a service they think you need, they'll tell you why, and if you refuse, they won't push it. I observed this not just in my dealings with them but also when I watched how they dealt with other customers (who had worse problems than I did; I was just there for an oil change).

They have a pretty entertaining waiting room too; there's a computer terminal for you to use as well as wireless internet if you have your own computer. I would send my wife there, if she was the one to ever take care of any of this stuff.

5 Stars: THE BEST LITTLE SERVICE IN TOWN (by KDEAR1234)

KDEAR1234 — Tue, 19 Aug 2008 02:00:00 GMT

I HAVE USED DAVES MANY TIMS FOR ALL MY VEHICLES AND EVERY TIME I HAVE BEEN VERY HAPPY. THEY DONT MISS THE SMALL THINGS. THEY PAY ATTENTION TO DETAILS. THE PRICES ARE NOT THE CHEEPEST IN TOWN BUT TELL YOU THE TRUTH CHEAP MEANS CHEAP(IF YOUU KNOW WHAT I MEAN). I DID THINK SOMETHING WAS A LITTLE EXPENSIVE ONE TIME BUT I TALKED TO THE MANAGER ABOUT IT AND HE HELPED ME OUT. THESE GUYS WILL BEND OVER BACKWARDS TO MAKE SURE I AM SATIFIED. THANKS GUYS FOR MAKING THE DIFFRENCE

5 Stars: Best shop in Austin (by TripleZ32)

TripleZ32 — Tue, 19 Aug 2008 02:00:00 GMT

I've been coming to Dave's for 5 years now, and every time I bring my car for any repairs, it is only a one time trip and I think that since they always are using the best quality parts and seem to have some of the best mechanics in Austin, that is the reason why. They aren't the cheapest in town, but they always give me a real reason to spend a little extra, and that is come in, once and get the job right the first time so I don't have to waste any time coming back, but if you have to don't expect a hassle, they really do love their customers and take care of them as fast as they can.

2 Stars: Run from these prices! (by ROBTITAN)

ROBTITAN — Sat, 16 Aug 2008 02:00:00 GMT

I don't have absolutely anything bad to say about their service because they were polite and friendly to me and my wife, who's car needed a timing belt change. We had it towed to their shop so maybe they didn't think I would pay to have it towed somewhere else. Well knowing that there are other parts that should be changed when doing a timing belt, we were prepared to spend several hundred dollars to fix it when we were quoted well over the thousand dollar area. Got several other quotes for the exact same job for 1/3 of their price. No joke. I'm to busy to mess with my cars at this moment but this is a job I've done myself several times. Adding parts that do not have anything to do with this job, and including in the quote which are perfectly fine parts is not cool. I paid my $100 diagnostics for them to tell me I needed a timing belt (which is the job that I asked for them to do). I'm sure they do good work but at those prices I was out the door.

5 Stars: Givin' a shout out to my guys - you're awesome! (by TXGT01)

TXGT01 — Fri, 08 Aug 2008 02:00:00 GMT

I've been a Dave's customer for almost 10 years. Having grown up in family of car enthusiasts, I know a little more about cars than most women, so I know how hard it is to find a good mechanic, let alone a reputable shop. These guys consistently exceed my expectations: they are always friendly, knowledgeable, and will take the time to 'splain me what's going on with my car if I have questions. As a single woman, having your car out of commission can be quite a hardship, and interacting with the repair shop guys can often be an uncomfortable experience. The shuttle service takes the headache out of having to arrange rides to and from work. When I come into the shop Ryan and Dwayne treat me like an old friend and a customer as well, with respect. It's such a pleasant departure from being treated like some dumb woman who can be taken advantage of, as is often the case at other places I've visited. You really do believe they value your business, so anytime someone mentions they need to take their car in for repairs, I steer them towards Dave's. Thanks, Guys!

5 Stars: Finally a auto service place that you can feel good about. (by tmatula)

tmatula — Fri, 08 Aug 2008 02:00:00 GMT

It's always been frustrating to me whenever I need to take my car in for service. Either go to the dealer and be prepared to pay big bucks for even minor things, or end up at some fly-by-night shop with questionable abilities. Well, that has changed. I now have a place I can actually feel good about.

I ordered a set of tires from TireRack and had them drop-shipped to Dave's due to the positive reviews on that website. Well, I'm happy to add my experience as another positive. Everyone has extremely friendly and actually treated me with respect. I had the tires installed along with a few other minor items. Everything was completed quickly and at a lower price than I expected.

After I picked my car up, I did notice a problem. The front bumper cover had been pulled loose. It's quite low on my car easy to hang on stuff and pull loose. In fact I've done it myself in the past a couple times on curbs. Anyway, I took the car back the next morning and showed them the loose cover. They took the car immediately and re-attached it with no hassles and even showed me where the damage probably occurred on their lift. To me this shows great integrity. Unexpected accidents happen, but I couldn't have asked for it to have been handled any better.

I know where I'll be taking our cars from now on.

5 Stars: Quality Care and Service (by bdraus)

bdraus — Fri, 08 Aug 2008 02:00:00 GMT

Daves has professional service from the Advisors that greet you when walk in the door, to the highly qualified mechanics that work on your car. If you go to daves once youll come back and the second time they will know your name. I cant say that about any other local or national repair facility in this town. The shuttle service is also great for those that have to be somewhere else while thier vehicle is being worked on.

5 Stars: A focus on details (by eddieboy1)

eddieboy1 — Fri, 08 Aug 2008 02:00:00 GMT

Been here twice sent our move the Austin. Service is truly first class. They really go over details on what (if any) maintenance programs are needed. You can tell they take pride in their jobs and want to make sure they get return business! Highly recommend Dave's!

4 Stars: Fast repairs by experts (by fooblah)

fooblah — Fri, 08 Aug 2008 02:00:00 GMT

These guys are pros. They know how to fix it correctly, and FAST. I have an older car and I don't know how they get the parts for it so quickly, but they do. Be aware, they aren't cheap, but they keep it reasonable. You are paying for expert service, expediency, and reliable results.

5 Stars: Best pizza anywhere (by mregalado)

mregalado — Fri, 08 Aug 2008 02:00:00 GMT

The best in town! I would recommend it to anyone. Friendly, courteous, prompt service! Great courtesy service, real hometown folks!!
THANKS11

5 Stars: Friendly and convenient (by edmh)

edmh — Fri, 08 Aug 2008 02:00:00 GMT

The employees are very helpful, the service is quick and good, and I feel more comfortable at Dave's than at many other auto shops. I'd definitely recommend them.

5 Stars: Great customer service, high quality work... (by sp2008)

sp2008 — Thu, 07 Aug 2008 02:00:00 GMT

I have taken 2 vehicles to Dave's and have gotten a thorough explanation of what was wrong with the vehicles and was even told which repairs I could wait on, and which were absolutely needed. The staff is very knowledgeable and they provide great customer service. They are a little pricy, but for the quality of work and peace of mind that the job got done right, it is worth every penny. You get what you pay for.

5 Stars: dedicated (by michellemc85)

michellemc85 — Thu, 07 Aug 2008 02:00:00 GMT

i brought my montero in thinking it was going to be very expensive. it would not start. i have been there in the past and had good service. they towed it in and diagnosed my vehicle. i was expecting a fuel pump or timing belt since it would not start. when they called they said my key was not working and could i bring up my other one. well i did and they called me back and said it started and all i needed was my security system reprogrammed. i got out spending less than i thought (which is a good thing because last time my ac compressor and computer was out and that was expensive). well when i got there today they did not charge me for my tow. i feel like a lot of other shops would have charged me a lot more or even better yet other shops i don't think would have gone the extra mile and got the correct diagnosis. the techs here really put a lot into what they are doing and not just fix guess at what they do. i thank you Dave for giving my family piece of mind that i don't have to worry about being taken advantage of. Dewayne and Ryan always seem to want to help. Dewayne spent a lot of time with my son talking about the right tires to put on his vehicle. which is great because he knows a lot about tires and my son might have bought the wrong tires. my son even called him on his cell phone after hours and he still was willing to go the extra mile. great job from front to back of the shop Dave

5 Stars: People that are friendly and know what they are doing (by SMcBay)

SMcBay — Wed, 06 Aug 2008 02:00:00 GMT

Everyone at Dave's Ultimate Automotive is so friendly and always takes the time to get to the root of car problems. I recently had a strange issue with my car and couldn't figure out what was causing the problem. They took my car in at the last minute and worked on it until they found out what was going on. I was grateful since I had already spent a lot of money elsewhere without my car being truly fixed. What I appreciated most, though, was how thoroughly everything is explained. I received a detailed description of the problem, the way parts work, and felt comfortable asking as many questions as I felt necessary.

5 Stars: Trustworthy and quality automotive repair. (by BettieE)

BettieE — Wed, 06 Aug 2008 02:00:00 GMT

My husband is disabled and uses a wheelchair. Our van has a lift for the chair and without it, he's stranded at home. Dave's shop diagnosed and repaired a complex engine problem that could have ruined our only vehicle, and they did it in an amazingly timely fashion. They are highly competent, trustworthy, reliable, friendly and fast! I would recommend Dave's Ultimate Automotive to anyone with a car problem, and have done so many times.

5 Stars: Great automotive service. (by vchyle)

vchyle — Wed, 06 Aug 2008 02:00:00 GMT

I have used Daves since 2006 and have always had great service. I have never left feeling that I had been talked into repairs that I didn't need.

5 Stars: Honest and Affordable Automotive Repair Found (by JEKelly)

JEKelly — Wed, 06 Aug 2008 02:00:00 GMT

Dwayne and Chris took personal interest in my car and investigated all options to make sure they addressed my concerns and to fix my car. To me, the car was running rough and the air conditioner wasn't working when car was idle. A quick diagnostic found nothing more than basic maintenance required. I doubt I would have gotten the same truthful response if I had taken it somewhere else.

5 Stars: Professional, honest, knowledgeable and friendly (by NWaustinmom)

NWaustinmom — Tue, 05 Aug 2008 02:00:00 GMT

Our family has 3 cars and we exclusively use Dave's north location for all our auto needs. You can totally trust what the staff recommends for service and we like their philosophy of maintaining the car for the long haul. The shuttle is very prompt and convenient but if you want to wait in the lounge, there's good current magazines and a big screen computer with web access to keep you busy. They don't talk down to women about repairs but can explain what needs to be done in clear terms anyone can understand. If using a rebuilt part will save you money and work just as well, they will tell you that. When my Camry's security alarm kept going off and locking up the engine, Dwayne talked me through it on the phone in spite of my frustration, and then Dave disconnected the alarm (at my request) for no charge. If you're a returning customer, they greet you by name when you come through the front door -- unlike most of these national chain repair shops that have a new manager every time you walk in.

5 Stars: Customer Service (by ruthstar1)

ruthstar1 — Tue, 05 Aug 2008 02:00:00 GMT

I have been coming to Dave's Ultimate forever for car service and repairs; and I am always satisfied with the service and Great customer service. I give them 5 STARS.

R.S.

5 Stars: THESE GUYS REALLY WANT TO BE THE BEST (by 08HYBRID)

08HYBRID — Tue, 05 Aug 2008 02:00:00 GMT

I BROUGHT MY HYBRID IN FOR MY FIRST OIL CHANGE YESTERDAY. I DID NOT GO TO THE DEALER BECAUSE I HAVE NOT BEEN SATISFIED WITH THE LONG WAITS AND JUST LACK OF ATTENTION TO ME. I FELT LIKE A NUMBER AND THAT IS ALL. I TOOK MY VEHICLE INTO DAVES AND THEY GREETED ME RIGHT AWAY. ALL I NEEDED WAS A OIL CHANGE. THEY HAVE THIS BOOK THAT HAS ALOT OF GREAT MAINTNENCE INFORMATION. DWAYNE TOOK THE TIME TO GO OVER EVERY THING WITH ME AND THEN WE REALIZID THAT I WAS OVER DUE FOR MY TIRE ROTATION. THEY HAVE THIS LIFETIME ROTATE AND BALANCE THAT GIVES MOST OF YOUR MONEY BACK WHEN YOU BUY NEW TIRES. HOLLY MOLLY ARE YOU FOR REAL. THESE GUYS DONT WANT TO BE ONE OF THOSE SHOPS THAT GET YOU IN AND TAKE YOUR MONEY. THEY ACTUALLY WANT YOU TO COME BACK AND LEAVE HAPPY. THEY EVEN SET ME A APPOINTMENT FOR MY NEXT OIL CHANGE, GAVE ME A COUPON AND SAID THEY WILL SEND ME AN E-MAIL. ALL I HAVE TO DO NOW IS DRIVE MY CAR. HOLD ON NOW THEY EVEN TOOK IT FURTHER. THEY HAVE A WEEKLY RAFFLE FOR 60 DALLORS OF FREE GAS. I HOPE I WIN! SO WHEN I PICKED IT UP THEY DO A FREE CHECK OVER AND RYAN WENT OVER IT WITH ME. NOW I DONT NEED MUCH BECAUSE MY VEHICLE IS NEW BUT RYAN EXPLAINED MY 30 THOUSAND MAINTNENCE SO I COULD PLAN FOR IT. IT WILL BE A WHILE BUT DAVE YOU CAN BET I WILL BE BACK. GREAT JOB ON BEING AND NOT OLY THINKING OUTSIDE THE BOX.

5 Stars: Great Customer Service (by 09202008)

09202008 — Tue, 05 Aug 2008 02:00:00 GMT

Dave's Automotive has several convenient places. They not only know what they are doing.
If your automobile is in need of other services they let you know and do it. Their customer service is unbelievable, they are friendly and easy to talk to about all your auto needs. They also take the time to explain in detail any automobile problems and offer a solution in a very timely manner. I love going to them because they make you feel at home and give you the satisfaction that your auto needs are seriously taken care of . Since they love what they do and they love helping people , you get that good feed back that they are there to help and not just to make money. If I were you I would not think twice I would go to Dave's Automotive.

5 Stars: Great customer service (by RobertMiles)

RobertMiles — Mon, 04 Aug 2008 02:00:00 GMT

I have been utilizing Dave's Ultimate Automotive since 2000. I have four vehichles and the service provided has alway been outstanding. They always ensure the cars are properly fixed and within a reasonalble cost. Dwayne and Ryan are two of the best customer service individuals I have ever been associated with. They are extremely friendly and caring and they try to return your cars as soon as possible. They always research the best prices for parts and the mechanics have stayed late on several occassions to get the cars back when needed. Dave is a suberb owner and leader and has instilled the proper work ethic in his employees. Although his business is to make money he always ensures the customers get the best value and service. I have referred numerous individuals to their businesss because I truly believe they are honest. Thanks.

5 Stars: Great Customer Service (by AustinTeacher)

AustinTeacher — Mon, 04 Aug 2008 02:00:00 GMT

This company is one of the best automotive services I have ever dealt with. They are friendly, honest, concerned professionals. My husband and I will continue to bring our vehicles here to be serviced. The representatives that I have interacted with have always taken the time to explain the problem to me in "lay-mans" terms and physically show the problem on the vehicle- great for visual learners like me. They then take the time to describe my options that are available helping me to make an informed decision. I would highly recommend this automotive shop to anyone.

5 Stars: Treat Yourself to Great Service @ Dave's Ultimate (by Rocket455)

Rocket455 — Tue, 29 Jul 2008 02:00:00 GMT

I have been a long time customer of Dave's Ultimate and want people to be aware of their friendly, quality service. Finding a reputable shop has always been tough, but Dave's takes all of the worry away. You can be assured that you will receive prompt, quality service at a reasonable price along with extras that other shops do not offer. Dave's will offer you a ride to work, they do not start repairs until you have been consulted and they take the time to explain your options fully. All of the choices are yours, which is very refreshing. Dave's has maintained my late model Suburban, as well as an older convertible that I own. They take the time to run down parts for my old car that are not readily available, a detail that I greatly appreciate. I have had excellent experiences at Dave's and will continue to have them repair and maintain my vehicles.

5 Stars: Amazing Customer Service (by AaronHaley)

AaronHaley — Mon, 28 Jul 2008 02:00:00 GMT

I have never been to an automotive shop of any kind that provides the level of customer service and care that Dave's offers. From sharing their customer service philosophy, to posting Dave's cell phone number, to their amazing attention to detail to make sure that you're happy it's all there. That's all in addition to the great job that they do with your vehicle. If you don't like auto shops or taking your car in then this is the place to go, they will make you feel right at home. I wouldn't take my car anywhere else.

1 Stars: Proceed with Caution (by Pie56694)

Pie56694 — Fri, 25 Jul 2008 02:00:00 GMT

My account of my interaction with Dave?s Automotive was pulled from this website for a violation of the site?s User Review Guidelines. I happen to believe that these facts deserve the opportunity to be read: customers have the right to make informed decisions about where to spend their money. However, you cannot read the details of my three separate, unpleasant experiences at Dave?s Automotive. Someone takes a proactive roll in monitoring this site and removing any post that violates the User Review Guidelines. Take a very close look at these guidelines, and understand the type of information that is removed from this website. I did not have a good experience at Dave?s?times three. In my book, three strikes and you?re out. In my opinion, there?s one difference between Dave?s and the place down the block. Dave?s claims to be different.

5 Stars: Keeps me rolling (by clkincoffice)

clkincoffice — Wed, 23 Jul 2008 02:00:00 GMT

Great fleet service! A downed van is wasted money and Dave's Ultimate has consistantly returned our vans to duty promptly and working great. Thanks for the great service Dave!

5 Stars: Happy Mother!!!!! (by LONGHORNGIRL1111)

LONGHORNGIRL1111 — Wed, 23 Jul 2008 02:00:00 GMT

I highly recommend Dave's Ultimate Automotive!!! As a female I have always been weary of automotive shops, that was until I found Dave's Ultimate Automotive. Very friendly, very knowledgable and very professional. I especially loved their attention to the details. Their service is of great value to this mother of two.

2 Stars: expensive (by oldcar123)

oldcar123 — Tue, 15 Jul 2008 02:00:00 GMT

The shop is clean. Their hourly rate is high. They charged for diagnosis even I specifically asked them to change one component.

5 Stars: Honest and Friendly Service! (by keiradeira)

keiradeira — Tue, 24 Jun 2008 02:00:00 GMT

I?ve had the hardest time finding a good auto repair shop that fixes volkswagons but after my experience today, I?m sold on Dave?s Ultimate Auto. I stopped in and they were able to get me right in and out all while being very friendly and- not pressuring me into anything I didn?t need. After talking to them about some of their recommendations and the overall service I received, I was so happy walking out of there knowing I?ve found a good group of honest guys that I can trust. I will be happy to recommend them to anyone I know!!

5 Stars: My Favorite Auto Repair Shop! (by SignEffects)

SignEffects — Sat, 26 Apr 2008 02:00:00 GMT

I have known Dave for years and have watched him grow his business with a very simple business philosiphy. He seems to really care for his customers not just thier cars. I have used him for over 15 years and I send my friends, employees and family to him all the time! I just have a tremendous amount of trust and confidence with all of his employees and certified mechanics that anyone could hope for in an auto repair shop. The best part about it in my opinion is that the place is ALWAYS CLEAN over there! As a very busy small business owner here in Austin, I like the email reminders that I get from Dave's to tell me to just "go change my oil" or "rotate my tires". Time just gets away from me and they keep me on track for the best possible life for MY car. I really appreciate service like that since cars aren't cheap anymore and you really have to keep up with the maintenance for them to last a long time! I even bought my 4 new tires there and LOVE THEM!

5 Stars: Best Mechanic Shop (by Elenagc)

Elenagc — Wed, 09 Apr 2008 02:00:00 GMT

Dave's has courteous, knowledge, efficient staff who give me a fair price. They drive me back to work and remind me when I have services I need. I highly recommend Dave's.

5 Stars: Best Automotive Service in Austin (by richedw)

richedw — Thu, 20 Mar 2008 02:00:00 GMT

I've been taking my cars to Dave's for years and have always received straightforward and honest advice and the best quality care and service I've ever experienced. Dave's puts customer service and quality care first and truly cares about satisfying its customers. Speaking of service, Dave's also has a shuttle service and offers discounts for scheduling in advance on its Web site. I HIGHLY recommend it.

5 Stars: Best Auto Service YOU CAN TRUST (by rickprice)

rickprice — Fri, 29 Feb 2008 01:00:00 GMT

Since returning to Austin in 1998 I have used Dave's shop for all automotive assistance for myself & I always suggest their shop to anyone in need of car maintenance. A great convenience is their shuttle service which would take me to work & pick me up when the job was complete. It is also great to know they have coupons online in addition to letting you schedule work in advance.

My '96 Pathfinder has over 145K miles & because of Dave's maintenance I plan to go another 100K.

The north location was a little far from South Austin BUT an auto shop with mechanics you can trust is worth the drive! I am so happy to now know that they have a South Austin location. With over ten years of going to the same shop I have come to recognize the mechanics in the shop & its comforting knowing they recognize me when I come in. This kind of service is not common in today's hustle & bustle of our growing city.

5 Stars: Best Auto Repair Service in Austin (by Matt71)

Matt71 — Fri, 15 Feb 2008 01:00:00 GMT

A friend of mine referred me to Dave's Ultimate Automotive when I needed my safety inspection and an oil change. They are kind of located off-the-beaten path near Mopac and Wells Branch; but easy to find once you turn on Howard lane. I was able to drop my car off at 7:30 am and their shuttle service got me to work by 8:00 am. The other thing I liked was that they made recommendations of needed maintenance items, but they didn't pressure me into doing them right then and there like most other shops. They pointed out the major concerns and gave me a timeline on how soon to get them done. I heard they are opening up a second location on Congress and Ben White which means they must be doing well and doing something right. I would definitely recommend Dave's Ultimate Automotive for repairs or maintenance on your vehicle!

5 Stars: satisfied customer (by smicks)

smicks — Fri, 15 Feb 2008 01:00:00 GMT

They offer great service and have a friendly staff. Their pick up and drop off service is so helpful. I have already recommended them to several friends.

5 Stars: Get's the job done, takes or picks you up, doesn't fix it if it isn't broken ~ TRUST is huge when it comes to your car! (by hamrickd)

hamrickd — Thu, 14 Feb 2008 01:00:00 GMT

I have known and been using Dave's U. A. for over 12 years. Not every shop offers you a ride to wherever you need to go or even lets you use a car to run an errand. Dave's isn't always the cheapest place for a quote, but do you always want cheapest and what might come with it? They have never "talked me into a repair" unless it was vital to the health and maintainence of my vehicle and often they work with me on payment plans. This is one of the few "family owned and run" businesses or shops around. They stick to their word and nothing is ever a surprise when you get your statement. I would send anyone there in a heartbeat. Now they have a south store too for my friends downtown... Keep it up Dave! and congrats on a job well done!

5 Stars: More than just great oil changes!! (by HBNeff)

HBNeff — Mon, 11 Feb 2008 01:00:00 GMT

I've received great service at Dave's. They are a full service repair shop, offering much more than just oil changes. I love the email reminders when I need service. They keep detailed records of what services your vehicle has received, and what it needs. You won't get that at the corner "lube shop". It's also very convenient to be able to get state safety inspections done, as well as minor and major service and repairs.

5 Stars: best service in town (by annmarie252525)

annmarie252525 — Thu, 30 Aug 2007 02:00:00 GMT

if you have to give these guys any thing is they really try hard to take care of every body. they really care about my satisfaction. honest

5 Stars: Finally! (by riss1721)

riss1721 — Tue, 22 May 2007 02:00:00 GMT

As a woman it has been hard for me to find a repair shop that I can trust. When I walked into Dave's to drop my car off for some simple repairs, everyone at the front desk treated me like a person and explained everything in detail so I could understand what was being done. Not only were they professional, but I walked out of there with a smile on my face and a little more knowledge on car care. I have finally found a shop I can rely on when I need car repairs.

5 Stars: UNBELIEVABLE SERVICE (by ruut)

ruut — Tue, 12 Sep 2006 02:00:00 GMT

IVE BEEN TO A FEW SHOPS IN MY LIFE AND THIS ONE TOPS THEM ALL.THE SERVICE GOES ABOVE AND BEYOND. THEY TOOK ME TO WORK. CHECKED OUT MY CAR THOROUGHLY.EXPLAINED EVERYTHING WITH NO PRESSURE. THE REPAIRS RAN A LITTLE LONGER THEN EXPECTED SO THEY PICKED ME UP AND HELPED ME PICK UP MY CHILD.COULDNT BE HAPPIER!!!!

2 Stars: Beware Slick Dave's Ultimate Automotive (by harryarm)

harryarm — Wed, 06 Sep 2006 02:00:00 GMT

This is a nice clean shop. They are very polite and courteous. They smiled and were very nice while charging me double the going rate for a simple repair. I was really hoping I had found a good reliable shop but I'll have to keep looking.

5 Stars: !!!Incredible Service!!! (by kstocker)

kstocker — Wed, 09 Aug 2006 02:00:00 GMT

This place is awesome. I cant even express how pleased I am with this place. Ryan in particular was just great.

Point #1: They gave my brother a $21 gift certificate on future work for taking me to work. Why? Because he was helping out "their customer". HELLO is this the BEST place ever???

Point #2: They gave me an accurate assessment and estimate. And STuCK to it.

Point #3: They finished my brakes EARLY so that i wouldnt have to make an extra trip out there. Without my asking or pressuring. Just to be nice.<.

Point #4: They honored the 10% off coupon bringing my total down significantly

I will always use Dave's. Always.

5 Stars: Great work at a fair price! (by kranklin)

kranklin — Tue, 20 Jun 2006 02:00:00 GMT

I am writing to thank you for the kind service I received at your shop last week. I had extensive, much-needed repairs done to my car...and am very pleased with the results. You now have a customer for life!

5 Stars: Best in Austin for Auto Repair & Service (by longhornut61)

longhornut61 — Fri, 09 Jun 2006 02:00:00 GMT

Dave's Ultimate Automotive are professional, friendly, honest concientious, and well qualified. They are their name, 'Ultimate' Thanks again for the excellent service, and work performed recently, on both of my vehicles.

5 Stars: Stand Behind Their Work, Great Shop! (by progers7788)

progers7788 — Tue, 06 Jun 2006 02:00:00 GMT

This place is amazing. I found them 3 years ago, and have been bringing my Cadillac Allante and Eldorado there ever since. They have the know how and resources to fix just about anything, but most importantly to me, the sophisticated older Cadillac Allante. They will give you a ride to work/home and Dave is a hand shake guy who does what he says he will. **Build a long term service relationship here, and once you do that, they will REALLY take care of you, but you!!!!! : )