At Gallery Furniture you can buy new furniture today and have it in your home tonight! Gallery has high-quality furniture at the lowest prices and the best customer service available. Gallery Furniture's signature is same day delivery service. Gallery Furniture features Houston, Texas' best selection of Living Room, Bedroom, Dining Room, Home Theater, and Home Office furniture. Gallery Furniture features Tempur-Pedic sleep systems and all natural Hastens mattresses. Gallery Furniture service is second to none, from the moment you walk in the door until after your furniture is delivered. At Gallery Furniture, the customer comes first, last, and always! If you need new furniture, a mattress, or home entertainment system, look no further than Gallery Furniture!
Great Customer Service
by HoustonPi
I purchased a lower end Toshiba LCD tv a few months back. It was right before hurricane Ike made landfall here in Houston as a matter of fact. Gallery has a 15 day return policy, and I didn't start having trouble with that TV until about 20 days after the purchase. After the hurricane came, my TV troubles were placed on the back burner for another few weeks. After about 2 months from the time of purchase, I began noticing bad picture quality, and trouble with the unit powering on. I called GF and was told I had to take this up with Toshiba. I emailed back and spoke with Adan, the customer service manager. I explained that due to uncontrollable circumstances, I was not able to get back to the store in the 15 days, and I would like to upgrade the TV to a better model.
Adan allowed me to bring in the faulty TV and exchange it towards a better model. I stayed with Toshiba, but got the better one they sold. I am happy with this TV, and because of GF's outstanding customer service, I will return and have no problem referring them to others.
Thanks Adan, and GF.
Posted 11/20/08
Crowded, hot place.
by natalie720
If you like being stampeded by salesman, this is your place. And they trail you like a dog. I think the prices are higher than other furniture stores. (Fingers, Star) It all comes across as a huge flea market. It was so hot in that building (in June) they must be trying to save on electricity. I expected more, from watching the commercials, So needless to say I was disappointed. Wont be stopping back in.
Pros: None
Cons: Crowded, noisy, hot.
Posted 06/01/08
LOVE Gallery Furniture!!!
by gabbyso
Over the years we've bought quite a bit of furniture at Gallery and I can honestly say that I have yet to be disappointed. Our most recent purchase was theater seating. Since we just built a new house and have a media room, we were excited about furnishing it. Theater seating can get pretty expensive, but we were able to get the first row at a steal because it was the floor model. The second row we had to pay regular price for but , for the quality of furniture we got, it was worth it. Also love the fact that the salespeople don't hound you to death. It's a nice experience every time!
Pros: Great selection, no high-pressure sales
Cons: FAR from our house, but worth the drive
Posted 04/30/08
Just the best!
by shop13
I went to Gallery Furniture for the first time yesterday. I purchased a white sofa. The individual assisting me was extremely kind and explained their guarantees thoroughly. When I went to purchase the sofa, the cashier was very nice and asked me about my experience. When it came to delivery, John called me to let me know the exact time he planned on arriving. They delivered it promptly! They even took my old sofa away! It was just great! I will definitely be back there again!!!
Pros: Everything!
Posted 04/14/08
Count on Gallery Furniture
by MPharis
My husband and I had just built a home theater and found a sectional with a chaise lounge at a local dealer close to what we wanted, but not exactly what we wanted. I had shopped at Gallery Furniture a few years ago and was very pleased with the pricing and selection, so I decided to look online to see if they had what I wanted. There it was. EXACTLY what we wanted. My husband and I drove 2.5 hours with our 2 year old son to look at the sofa sectional we saw online. Not only did we purchase the couch because it was exactly what we were looking for, but as always, we recieved exceptional customer service from Boxer Greg. Not only was the showroom service exceptional, but we also recieved wonderful service at the loading dock. As we were getting ready to leave, our son said he was hungry and one of the employees walked us back into the showroom and showed us where we could get some food before we left. We will continue to shop at Gallery Furniture for all our furniture needs.
Pros: great prices, great selection, food & beverage offered while shopping
Posted 02/17/08