Pep Boys

I recieved excellent phone service from Cliff Johnson. Cliff was not only very professional, but took the time to explain the different GPS that were on sale and the benefits that each provided. He also placed my selected GPS on hold for me to pick up after I got off from work. GREAT JOB Cliff!!!

Posted 11/27/09 | Report Abuse

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I brought my car in for brakes and Asst.manager Steve Hoedebeck was very helpful and said I didnt need brakes at all. I had over 50,000 miles and I thought they needed replaced but I didnt. I want to thank Steve Hoedebeck for his honesty and proffesional conduct.

Posted 07/04/09 | Report Abuse

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After taking my car to Pepboys for a brake check, assistant store manager Steve told me I needed all four brakes replaced. When I asked to see how bad they were i saw nearly 9mm of pad left on the front and almost new on the rear. The technician said that I just needed a clean and adjust on the rear and a resurface on the front. Steve was very condescending to me and made me feel like my car would be in a bad accident if I didn't have all this unneeded work done.

I will never go there again.

Posted 08/31/08 | Report Abuse

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I took my car in to have the brakes relined. They inspected them and told me they did not need it. They charged me nothing! It was a busy Saturday afternoon - they warned me they might not get to it. But they did.

PROS: Honest - didn't do unneeded work
CONS:

Posted 07/22/06 | Report Abuse

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I went there looking for a refurbished motor scooter. Although the place was nice the employees were not all that helpfull with my purchasing experience. The scooter was wonderfull though.

Posted 09/13/05 | Report Abuse

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This is a great store if you have automotive needs. The staff is always helpful and friendly. The prices are reasonable and it is in a good location. I always enjoy shopping here.

PROS: good prices, friendly
CONS: none

Posted 06/13/05 | Report Abuse

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