Bill Utter Ford Inc.

★★★★★
  • 4901 S Interstate 35 E

    Denton, TX 76210

    Map & Directions
  • 940-321-7400

About Bill Utter Ford Inc.

Hours
Mon-Fri 8:30am-8pm, Sat 8:30am-7pm
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Automotive

Automotive
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Another great experience. We purchased a Ford Explorer from Alan Grubs previously and could not have been happier. I contacted Alan this time around to see if you happened to any new Ford Raptors available for a test drive. He contacted me shortly thereafter to let me know someone had declined their order and put me in touch with Adam Russell. Adam was awesome to work with as well. His customer service and help in coordinating our purchase helped make my decision and experience second to none. Cant say enough good things about Adam and Alan Grubbs. For that matter, everyone we met at Bill Udder Ford were very pleasant to be around. Old school customer service and no nonsense business practices. Whats not to like? We will continue to recommend your dealership to friends, neighbors and coworkers. Nice job!

5
★★★★★

Another great experience. We purchased a Ford Explorer from Alan Grubs previously and could not have been happier. I contacted Alan this time around to see if you happened to any new Ford Raptors available for a test drive. He contacted me shortly thereafter to let me know someone had declined their order and put me in touch with Adam Russell. Adam was awesome to work with as well. His customer service and help in coordinating our purchase helped make my decision and experience second to none. Cant say enough good things about Adam and Alan Grubbs. For that matter, everyone we met at Bill Udder Ford were very pleasant to be around. Old school customer service and no nonsense business practices. Whats not to like? We will continue to recommend your dealership to friends, neighbors and coworkers. Nice job!

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Happy and very comfortable group. The only dealer i visited.

5
★★★★★

Happy and very comfortable group. The only dealer i visited.

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I can say with confidence this was the best experience I have had a dealership. A+++ I was on the hunt for a Ford Raptor and spent a lot of time calling dealerships and researching the forums. (www.fordraptorforum.com) I am from Ca and Ford Raptors are tough to find. I spent over a year trying to acquire a Raptor without getting slammed with the crazy market adjustments some dealerships are charging. I contacted over 50, yes 50 dealerships. I couldnt find anything reasonable in Ca. I got jerked around by several Ca dealerships not coming through or hiding the market adjustment until you walk in. At this point I decided to expand my search. I added Organ, Utah, Nevada, Arizona and Texas.

5
★★★★★

I can say with confidence this was the best experience I have had a dealership. A+++ I was on the hunt for a Ford Raptor and spent a lot of time calling dealerships and researching the forums. (www.fordraptorforum.com) I am from Ca and Ford Raptors are tough to find. I spent over a year trying to acquire a Raptor without getting slammed with the crazy market adjustments some dealerships are charging. I contacted over 50, yes 50 dealerships. I couldnt find anything reasonable in Ca. I got jerked around by several Ca dealerships not coming through or hiding the market adjustment until you walk in. At this point I decided to expand my search. I added Organ, Utah, Nevada, Arizona and Texas.

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Fantastic, out of 40 + vehicle purchases, by far the best !. Thanks to craig and Doyle

5
★★★★★

Fantastic, out of 40 + vehicle purchases, by far the best !. Thanks to craig and Doyle

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Nothing but great things to say. Doyle was awesome to work with and the entire team was very informative and helpful.

5
★★★★★

Nothing but great things to say. Doyle was awesome to work with and the entire team was very informative and helpful.

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It was fast and hassle free. Awesome experience!

5
★★★★★

It was fast and hassle free. Awesome experience!

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I had very little time to buy this truck between meetings. Jim Houghton set up the deal with me via email and text since I was on a conference call and couldn't talk. Jim and Carina greeted me upon arrival and immediately had paperwork ready for me. Mike in Finance was very quick with the paperwork, and Carina gave me a quick but thorough rundown of the truck and its features. She even Synced my phone for me! Total time was less than 1 1/2 hours to do our deal. Great customer service!!

5
★★★★★

I had very little time to buy this truck between meetings. Jim Houghton set up the deal with me via email and text since I was on a conference call and couldn't talk. Jim and Carina greeted me upon arrival and immediately had paperwork ready for me. Mike in Finance was very quick with the paperwork, and Carina gave me a quick but thorough rundown of the truck and its features. She even Synced my phone for me! Total time was less than 1 1/2 hours to do our deal. Great customer service!!

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I went to the dealership prepared to buy a car and they made it easy on me.

5
★★★★★

I went to the dealership prepared to buy a car and they made it easy on me.

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.

The dealership was very clean and kept up. Everyone was very nice. Thank you Tom. We will be back to see you in the future.

5
★★★★★

The dealership was very clean and kept up. Everyone was very nice. Thank you Tom. We will be back to see you in the future.

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Great people found my truck at a great price point

5
★★★★★

Great people found my truck at a great price point

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Awesome. Adam was very informative and knew everything about every vehicle my wife and I asked about. He kept me up to speed the entire time through financing and was just a very down to earth and enjoyable person. We bought our new F-250 with Adam.

5
★★★★★

Awesome. Adam was very informative and knew everything about every vehicle my wife and I asked about. He kept me up to speed the entire time through financing and was just a very down to earth and enjoyable person. We bought our new F-250 with Adam.

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This was, hands down, the smoothest car buying experience we have ever had!

5
★★★★★

This was, hands down, the smoothest car buying experience we have ever had!

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Doyle was friendly, knowledgeable and strait forward.

5
★★★★★

Doyle was friendly, knowledgeable and strait forward.

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Immediate assistance, friendly, no pressure sales, very informative of vehicle we were interested with, very pleasant experience, will definitely return when we look for another vehicle....

5
★★★★★

Immediate assistance, friendly, no pressure sales, very informative of vehicle we were interested with, very pleasant experience, will definitely return when we look for another vehicle....

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.

Unbelievable experience. This is my second purchase through Bill Utter. In 2014, I swore I would never go to another dealer and this latest experience only solidified that thought. Bill Utter is a wonderful dealership. I will never use another and will recommend your dealership to anyone that asks.

5
★★★★★

Unbelievable experience. This is my second purchase through Bill Utter. In 2014, I swore I would never go to another dealer and this latest experience only solidified that thought. Bill Utter is a wonderful dealership. I will never use another and will recommend your dealership to anyone that asks.

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Doyle did a great job of answering all of questions, explaining our options and generally made the buying experience easy and understandable. He has sold us at least 3 cars and hope we can buy again from him.

5
★★★★★

Doyle did a great job of answering all of questions, explaining our options and generally made the buying experience easy and understandable. He has sold us at least 3 cars and hope we can buy again from him.

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Mike Borchardt listened to what I wanted and was quick to come up with an idea for my challenge (negative equity on trade in.) All staff was attentive and made feel as if they actually wanted to put me in a truck. (I have been to dealers that did not give me that feeling.) Also, this was a reletively quick experience. I have spent as much as 8-10 hours at a single dealer purchasing a vehicle in the past. This took around 3-4 hours. Way to value my time! My wife is thinking of replacing her vehicle next year and the Explorer is one of the top choices. Rest assured that if she ultimately chooses to buy the Explorer, we will get it no place other than Bill Utter!

5
★★★★★

Mike Borchardt listened to what I wanted and was quick to come up with an idea for my challenge (negative equity on trade in.) All staff was attentive and made feel as if they actually wanted to put me in a truck. (I have been to dealers that did not give me that feeling.) Also, this was a reletively quick experience. I have spent as much as 8-10 hours at a single dealer purchasing a vehicle in the past. This took around 3-4 hours. Way to value my time! My wife is thinking of replacing her vehicle next year and the Explorer is one of the top choices. Rest assured that if she ultimately chooses to buy the Explorer, we will get it no place other than Bill Utter!

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Jeff King was our salesman. Great job.

5
★★★★★

Jeff King was our salesman. Great job.

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Friendly and courteous
.

5
★★★★★

Friendly and courteous
.

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I was very pleased. Well, that waiting room up stairs by the show room, needs some window shades or something. People were getting very hot. But as far as my service, that was excellent as always.

5
★★★★★

I was very pleased. Well, that waiting room up stairs by the show room, needs some window shades or something. People were getting very hot. But as far as my service, that was excellent as always.

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A great experience. I did not feel pressured at all. When I decide to purchase another new car, I will definitely buy from you.

5
★★★★★

A great experience. I did not feel pressured at all. When I decide to purchase another new car, I will definitely buy from you.

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Great experience! Best car buying ever! Very friendly and helpful people!

5
★★★★★

Great experience! Best car buying ever! Very friendly and helpful people!

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I had a great experience.

5
★★★★★

I had a great experience.

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A top-shelf experience!!! I have already left a 5-star rating on carguru.com where I first viewed the vehicle I purchased. Tom and Mike (in finance) were like old friends who you grew up with helping you through what most would consider a painful situation. I got a great financing on a great truck with a great warranty, and a dealership I can trust. More than well-worth the drive from DeSoto, Texas (rain, sleet, traffic, and some 40+ mile

5
★★★★★

A top-shelf experience!!! I have already left a 5-star rating on carguru.com where I first viewed the vehicle I purchased. Tom and Mike (in finance) were like old friends who you grew up with helping you through what most would consider a painful situation. I got a great financing on a great truck with a great warranty, and a dealership I can trust. More than well-worth the drive from DeSoto, Texas (rain, sleet, traffic, and some 40+ mile

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Very quick and easy! .

5
★★★★★

Very quick and easy! .

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Rob was very helpful and so was the sales manager whose name I don't recall. We are very pleased with our new Explorer.

5
★★★★★

Rob was very helpful and so was the sales manager whose name I don't recall. We are very pleased with our new Explorer.

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Awesome. Adam was great to deal with.

5
★★★★★

Awesome. Adam was great to deal with.

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Pleasant and enjoyable, .

5
★★★★★

Pleasant and enjoyable, .

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Mitch and the team were exceptional. We returned to purchase a second car from Mitch because of the wonderful service he provides. He makes the experience easy and fun.

5
★★★★★

Mitch and the team were exceptional. We returned to purchase a second car from Mitch because of the wonderful service he provides. He makes the experience easy and fun.

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Had a great experience .

5
★★★★★

Had a great experience .

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Rey Travino was awesome. thorough, friendly, courteous, polite, friendly, informative and lovely to work with.

5
★★★★★

Rey Travino was awesome. thorough, friendly, courteous, polite, friendly, informative and lovely to work with.

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Toronto was great. Very accommodating. The car I was interested in got sold. He helped me to find another option.

5
★★★★★

Toronto was great. Very accommodating. The car I was interested in got sold. He helped me to find another option.

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Very well taken care of and given very honest and personal attention!

5
★★★★★

Very well taken care of and given very honest and personal attention!

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I actually bought anew pickup. Tom always helps me. First class service from beginning to end. took about an hour. 5th truck from them

5
★★★★★

I actually bought anew pickup. Tom always helps me. First class service from beginning to end. took about an hour. 5th truck from them

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Great expperience. Everyone was very helpful, and seemed to care that I was getting the exact car I wanted. Will be the first place I check in a few years when I buy a truck.

5
★★★★★

Great expperience. Everyone was very helpful, and seemed to care that I was getting the exact car I wanted. Will be the first place I check in a few years when I buy a truck.

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I have been doing business with Bill Utter Ford for over twenty years. The majority of that with Bill Hesters (awesome person) Bill set us up with Mitch for this purchase and we couldn't be happier about that. Mitch is our kind of salesperson, not high pressure, very knowledgeable and sincerely wants to make the experience enjoyable, which he scored aces on.

5
★★★★★

I have been doing business with Bill Utter Ford for over twenty years. The majority of that with Bill Hesters (awesome person) Bill set us up with Mitch for this purchase and we couldn't be happier about that. Mitch is our kind of salesperson, not high pressure, very knowledgeable and sincerely wants to make the experience enjoyable, which he scored aces on.

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Exceptional! Adam Russell provided excellent customer service, and we are really pleased with the whole experience.

5
★★★★★

Exceptional! Adam Russell provided excellent customer service, and we are really pleased with the whole experience.

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Honest, clear, effective, pleasant, warm, and friendly. This was our process: found car - 2017 Ford Fusion Energi online, called Bill Utter Ford, spoke with Larry Roberson, asked for best price, agreed, asked for Larry to inspect car, Larry did so, called back with his assessment, made arrangements to come out next morning, car was exactly as presented, numbers exactly as presented and agreed upon; finally, I then signed papers within and drove car home. Wife is delighted with her PHEV Fusion Energi. Thanks! John

5
★★★★★

Honest, clear, effective, pleasant, warm, and friendly. This was our process: found car - 2017 Ford Fusion Energi online, called Bill Utter Ford, spoke with Larry Roberson, asked for best price, agreed, asked for Larry to inspect car, Larry did so, called back with his assessment, made arrangements to come out next morning, car was exactly as presented, numbers exactly as presented and agreed upon; finally, I then signed papers within and drove car home. Wife is delighted with her PHEV Fusion Energi. Thanks! John

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We have had an exceptional experience at Bill Utter Ford in the past and this is what brought us back.

5
★★★★★

We have had an exceptional experience at Bill Utter Ford in the past and this is what brought us back.

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Mitch was great. He was very nice and polite. He made the whole experience go very smooth. Great Job!!!

5
★★★★★

Mitch was great. He was very nice and polite. He made the whole experience go very smooth. Great Job!!!

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Mitch was great. He was very nice and polite. He made the whole experience go very smooth. Great Job!!!

5
★★★★★

Mitch was great. He was very nice and polite. He made the whole experience go very smooth. Great Job!!!

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Did a great job earning my business. I do a lot of research and price shopping and Doyle made sure to earn my business. They have a very small town approach to business which is perfect for what I expect.

5
★★★★★

Did a great job earning my business. I do a lot of research and price shopping and Doyle made sure to earn my business. They have a very small town approach to business which is perfect for what I expect.

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Exceptional! Doing business with Bill Utter Ford is like dealing with family. We will never go anywhere else.

5
★★★★★

Exceptional! Doing business with Bill Utter Ford is like dealing with family. We will never go anywhere else.

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We have had an exceptional experience at Bill Utter Ford in the past and this is what brought us back.

5
★★★★★

We have had an exceptional experience at Bill Utter Ford in the past and this is what brought us back.

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The deal was set up over the internet with Jim Haughton. Doyle Chaffin delivered the car when I arrived. Arranging this purchase of this vehicle over the internet was very simple and easy. The trade in offer was fair based upon the photos I submitted. This was easier than dealing with the dealers in my home town.

5
★★★★★

The deal was set up over the internet with Jim Haughton. Doyle Chaffin delivered the car when I arrived. Arranging this purchase of this vehicle over the internet was very simple and easy. The trade in offer was fair based upon the photos I submitted. This was easier than dealing with the dealers in my home town.

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I always receive GREAT Service every time I come in!

5
★★★★★

I always receive GREAT Service every time I come in!

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Loved the whole experience. .

5
★★★★★

Loved the whole experience. .

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Mitch answered my questions and provided me the information Mitch is very professional and represents your dealership well.

5
★★★★★

Mitch answered my questions and provided me the information Mitch is very professional and represents your dealership well.

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Dropping of my vehicle was quick and painless. Eddie called within the hour to let me know what was wrong and answered all of my questions.

5
★★★★★

Dropping of my vehicle was quick and painless. Eddie called within the hour to let me know what was wrong and answered all of my questions.

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Carl Anderson and Doyle Chaffin made my car buying experience easy and were very professional.

5
★★★★★

Carl Anderson and Doyle Chaffin made my car buying experience easy and were very professional.

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Message from Bill Utter Ford Inc.

Bill Utter Ford is a family owned and operated dealership servicing North Texas since 1956. Bill Utter Ford was voted by readers of the News Connection as the best place to buy a new truck in Denton County. The Bill Utter Ford VIP Owner Advantage Club provides Bill Utter Ford customers with outstanding benefits that are only available at Bill Utter Ford. Additional Bill Utter Ford Advantages include free Wi-Fi and computer access in our service lounge and cafe, an unparalleled reputation for outstanding customer service and an outstanding selection of new Ford vehicles including the best selling truck in the world, the Ford F-Series, Motor Trends Car of the Year, The Ford Fusion, The Fusion Hybrid, which was voted North American Car of the Year. The North American Truck of the Year, The Ford Transit Connect, and the best selling sports car in the world for 24 consecutive years, the Ford Mustang.

More about Bill Utter Ford Inc.

Ford President's Award recipient The Best Place to Buy a New Truck in Denton County - voted by readers of the News Connection Buy here, Pay here

 

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