Kindler's Gem Jewelers Inc

★★★☆☆
31.5358 -97.1865
Map and Directions to Kindler's Gem Jewelers Inc

254-776-1701

4700 Bosque Blvd Ste A

Waco, TX

76710

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3.0 7
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Reviews 1 - 7 of 7.
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Kindler's is a great jewelry shop! The staff is very knowledgable and very eager to help. We trust them completely. They have worked on some of our old family jewelry and repaired it beautifully! We bought diamond earrings and a beautiful diamond pendant . Great selections! Definitely 5 star!!

5
★★★★★

Kindler's is a great jewelry shop! The staff is very knowledgable and very eager to help. We trust them completely. They have worked on some of our old family jewelry and repaired it beautifully! We bought diamond earrings and a beautiful diamond pendant . Great selections! Definitely 5 star!!

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I have dealt with kindler jewelers and they are actually very professional and nice to deal with. I have also given them some repairs and they are done very well. I give them A+++ for their taste in selection and design.

5
★★★★★

I have dealt with kindler jewelers and they are actually very professional and nice to deal with. I have also given them some repairs and they are done very well. I give them A+++ for their taste in selection and design.

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I brought a pendant necklace into Kindler??s Gem Jewelers to be repaired. Ten days later I picked up a chain and paid for the repair job to discover later that night that it was not my original chain. When I contacted them the next day, they had no idea what happened to it even after searching. They implied multiple times that the chain I picked up was my original chain, but offered to replace it with my selection 'to be fair to me' since I did not believe that it was mine. After a month of dealing with the issue and 6 trips to their establishment they provided me a new necklace, although they refused to reimburse the repair fee upon request. I will certainly not be recommending them to anyone for any services. It is understandable that mistakes will sometimes happen, but anything less than taking full responsibility is unacceptable. It is beyond unprofessional that they called the customer a liar and charged for a repair job without proof that any repair occurred.

1
★☆☆☆☆

I brought a pendant necklace into Kindler??s Gem Jewelers to be repaired. Ten days later I picked up a chain and paid for the repair job to discover later that night that it was not my original chain. When I contacted them the next day, they had no idea what happened to it even after searching. They implied multiple times that the chain I picked up was my original chain, but offered to replace it with my selection 'to be fair to me' since I did not believe that it was mine. After a month of dealing with the issue and 6 trips to their establishment they provided me a new necklace, although they refused to reimburse the repair fee upon request. I will certainly not be recommending them to anyone for any services. It is understandable that mistakes will sometimes happen, but anything less than taking full responsibility is unacceptable. It is beyond unprofessional that they called the customer a liar and charged for a repair job without proof that any repair occurred.

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We are simply delighted with the service from Kindlers!

I gave my grandson an old family ring with a nice round diamond in the middle. He did not care for the yellow gold ring, but he wanted to use the big diamond in the center.

He wanted to get an engagement ring.

He went to several stores to look at rings.

Then he went to Kindlers. He said those ladies at Kindlers were very nice and eager to help him. They answered all his questions. They showed him dozen's of rings that would work with my old diamond.

My grandson looked at rings at other stores and on the internet, he says the selection and prices at Kindlers are outstanding.

He got a beautiful ring. The big diamond is encircled with little diamonds. We are so proud! The ring is perfect!

5
★★★★★

We are simply delighted with the service from Kindlers!

I gave my grandson an old family ring with a nice round diamond in the middle. He did not care for the yellow gold ring, but he wanted to use the big diamond in the center.

He wanted to get an engagement ring.

He went to several stores to look at rings.

Then he went to Kindlers. He said those ladies at Kindlers were very nice and eager to help him. They answered all his questions. They showed him dozen's of rings that would work with my old diamond.

My grandson looked at rings at other stores and on the internet, he says the selection and prices at Kindlers are outstanding.

He got a beautiful ring. The big diamond is encircled with little diamonds. We are so proud! The ring is perfect!

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Beautiful selection of diamond engagement rings......so many to chose from...We chose a radiant cut diamond and the most perfect ring. Great value. Beautiful diamonds, friendly and knowledgeable staff, answered all our questions...........Definitely going back for cross necklace and Pandora bracelet!!!!

5
★★★★★

Beautiful selection of diamond engagement rings......so many to chose from...We chose a radiant cut diamond and the most perfect ring. Great value. Beautiful diamonds, friendly and knowledgeable staff, answered all our questions...........Definitely going back for cross necklace and Pandora bracelet!!!!

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.

We shopped all over town for a ring for my husband's 70th birthday.
All the other stores carried the obvious merchandise. Kindlers' however offered us personalized customer service and we got the ring of his dreams with more than anticipated value. We will always go back Kindlers before making ANY final choice.

VERY satisfied customer.

5
★★★★★

We shopped all over town for a ring for my husband's 70th birthday.
All the other stores carried the obvious merchandise. Kindlers' however offered us personalized customer service and we got the ring of his dreams with more than anticipated value. We will always go back Kindlers before making ANY final choice.

VERY satisfied customer.

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Less than a year ago I bought a setting for my wife for a diamond that we had inherited. It was expensive ($1500) but it looked beautiful with 4 small diamonds, deep channel set on each side of the main diamond, so we bought it. A few weeks ago she looked down at her ring and noticed it was missing the first diamond in one of the channels on the side of the ring. We took it back in so that they could replace the small diamond and they said that she must have "knocked it out somehow" or that the diamond must have "shattered". She has a ring that she wears on her right hand (she is right handed) that she has worn for 11 years with 10 small diamonds set in channels and we have never seen a diamond "shatter". I thought that only happened to glass. I am very disappointed with Kindlers and would not recommend them. It is my experience that they are long on schmoozing but short on quality products.

1
★☆☆☆☆

Less than a year ago I bought a setting for my wife for a diamond that we had inherited. It was expensive ($1500) but it looked beautiful with 4 small diamonds, deep channel set on each side of the main diamond, so we bought it. A few weeks ago she looked down at her ring and noticed it was missing the first diamond in one of the channels on the side of the ring. We took it back in so that they could replace the small diamond and they said that she must have "knocked it out somehow" or that the diamond must have "shattered". She has a ring that she wears on her right hand (she is right handed) that she has worn for 11 years with 10 small diamonds set in channels and we have never seen a diamond "shatter". I thought that only happened to glass. I am very disappointed with Kindlers and would not recommend them. It is my experience that they are long on schmoozing but short on quality products.

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