Orbit Salon

I was really lucky to have been sent to Lisa Herzog at Orbit by a friend several months back. I have short hair and get bored easily and Lisa gets me and likes to have fun experimenting with new styles and colors. She listens to me...which is so important in a stylist because I've come out of other salons looking like a freakshow before...but even better is that she's creative and can visualize the end effect which allows her to make some awesome suggestions that might sound crazy at first but make me look better than I could have imagined when I first went in looking for a change or an update.
I would definitely recommend her to any of my friends.

My experience at Orbitz has been absolutely wonderful!! I have been getting a haircut there about once a month since Oct. 2007, always with Erin, and I am always just blown away by how good of a job she does. I am a chronic stylist jumper, because I am never just 100% satisfied, but with Erin I am always 110% satisfied! For example, the first time I walked in, I brought a picture of what I wanted, she politely explained to me that it wouldn't work well with my hair, but walked me through a style similar that would work. Every step of the way she checked to make sure I was happy, when I wasn't she listened and adapted. Then, about two weeks ago, I walked in with pictures of what I thought I wanted, and told her to surprise me, and it is the best cut ever! I love it! Also, I have gotten a massage here, and the therapist is wonderful! She got all of the knots out of my back, and was so nice! The one thing with the massages though, is being that the house is older, you can hear a lot of what is going on in the salon. That is a bit distracting. I am still going to return though because she did that great of a job!! The other wonderful part about Orbitz, is that you get a free three week trim. Being that my hair is super short, that is perfect maintenance, and they are so nice, event hough you aren't paying!! I just love everything about every visit I have made to this salon! Just Wonderfully Amazing!!!!

When I want to get my hipster on, my man Ross is the guy to turn to. Reformed architect, styling visionary, and all around good guy has the skills to get the job done. What more could you ask for?

Having just moved to Austin, I needed to find a place to get my haircut. After reading the reviews (most of which were glowing) I decided to try Orbit. After all, the chief complaints seemed to be about hair color/salon cleanliness, neither of which deterred me. I'm a man, I don't want my hair colored, and I can get my hair cut in a dumpster as long as it looks good afterward. Anyway, when I got there, the staff was super-friendly and I thought the interior was cute. I have no idea what the complaints about cleanliness were about, the place seemed clean and tidy to me. However, as soon as I met the person who was going to cut my hair, I knew I was screwed. (They seemed really sweet so I will refrain from using any descriptors re: their identity). My instructions were incredibly simple and the stylist followed none of them. Basically, I was given a crew cut. Seriously. I look like friggin' PeeWee Herman. I keep trying to figure out what exactly the stylist was going for. I still can't figure it out. It is THE WORST haircut I've ever gotten, and I keep getting angrier and angrier about it with each passing day. There's nothing I can do with it. It's so insanely short, except for these really weird, super-long pieces that I keep finding near the back of my head. One side in the front was too long while the other side was way too short, but I fixed that (kind of) when I got home. I read the owner's responses to the complaints on citysearch and, while I appreciate his willingness to try and rectify the problems, unless he's pioneered a new technique that'll bring my hair back, there's nothing I can do but wait. Considering how ridiculously short my hair was cut, I think I'm gonna be waiting a while.... I read in people's reviews that they really appreciated the lack of attitude at Orbit, and I did as well, but I'll take a ton of attitude and a good haircut over a friendly staff and a horrible cut any day of the week.

I was surprised to see the last reviews--MY experience was fantastic--I am PLEASED with both my cut and color. I found Orbit by searching "salons specializing in trendy cuts". I spoke to the receptionist who was very polite. I was looking to make a drastic change (drastic for me anyway) and I shared my thoughts with her and she quickly and confidently recommended someone for the job. When I got there, the customer service was awesome. They offered me a beverage and my stylist wasn't running behind which I hate about most places I have had my hair done. Jessica was great. She was friendly and we seemed to have some common personality traits. I consider getting my hair done part of "my time" and I like to relax and enjoy myself. I usually like to read and although we chatted, she also gave me some time to myself to read my book and I appreciated that. Like one of the last reviewers I am pretty particular about my hair. This is THE HAPPIEST I have been in a VERY long time. Jessica listened to my needs, my cut is adorable and easy to maintain, and the color is great. I was shocked by the cost because I have paid MUCH, MUCH more for work that I haven't been near as pleased with. I LOVE my new cut and it is getting rave reviews so far, which is nice. I have already been asked several times about the salon and stylist and have certainly shared both Orbit and Jessica's name with everyone who has asked. My ONE and ONLY concern was that while under the heat during my color processing the product became very liquified and began running --I was a little afraid of what my color might look like, but Jessica was quick to respond and as I mentioned--I am VERY happy with the result. To the last reviewers--I would certainly take the salon up on its guarantee. They gave me a flier explaining their desire for customer satisfaction--not all salons do this--and they even called to be sure I was happy! I think they mean it when they say they want you to be satisfied!!