This establishment only cares IF YOU HAVE PLENTY OF MONEY TO PAY. I borrowed over $300 for 20 minutes of tests, because they would not help my cat without payment. Then, when I accidentally left out her antibiotic, that needed refrigeration, they would not replace the $7.00 medicine and bill me. They would only have to wait 5 days for payment, and would rather allow my pet to get sicker or die than bill me. THAT IS SHAMEFUL. My pet needs REGULAR care, of course I would pay the $7 when I have it!!! But no, my cat isn't so lucky .. all I can do now is pray she survives this next 5 days, because this establishment DOES NOT CARE about my pet, no matter what they say. And the office manager was EXTREMELY RUDE. She doesn't know my situation. She doesn't know why I don't have any more money, and she basically called me a bad pet parent, when this cat was feral, I took her in, and gave her a great life she would have never had in the wild. What a horrible experience, they will never see my pet again.
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