worst experience EVER
1
By
Sarrah S.
Visible Changes
i went in to the Willowbrook Salon as a blond and asked for low lights to go back to my more natural sandy colored hair. i mentioned that i also had strawberry blond in my natural hair color and to add that in with the sandy low lights.
well my hair came out TERRIBLE. i am horrified. it looks dark brown with chunky fake red streaks. the lady, ERICA, really did not listen to what i asked for at all. she just went right along and did her 'own thang' and ruined my hair.
i payed $150 but freaked when i saw the color. they told me to come back and they would 'fix it' free of charge. i called to set an appointment and the girls at the front desk were SO RUDE. and they even wanted to charge me to get it blow dried! how am i supposed to see the color if its not blow dried?
i HATE this place. i will NEVER go back.
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