Landry Seth Dvm - Voss Road Animal Clinic

I am new to the area and took my 2 dogs to this clinic. My Golden Retriever needed a kennel cough shot and my German Shepard needed a heart worm test. I arrived early by 10 minutes for our appointment. When I got there, only one other customer was in the waiting area with her dog. While waiting, three other customers showed up with their pets. All the customers were taken before my two dogs and went in the back with their pets. When they called me, they would not let me go in to a room in the back with my dogs. They asked me to wait in the lobby. I asked why and said that everybody else went in with their animals. I was told that what I needed done didn't require me to see the vet and that I also needed to have made an appointment. Well, I did make an appointment for the visit. It was the first time that I have ever been to a vets office where I could not go with my dogs into a room. I had no verification of what what services were performed.I would not recommend taking your pets to this animal clinic.

Posted 03/22/09 | Report Abuse

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When I lived in the Galleria area, I used this clinic for over 10 years. Dr. Hays was my vet and I felt he was the best. I moved to Dallas and his brother cared for my baby. Moved back to Houston and came back to Dr. Hays. He cared for my 16-1/2 year old Pom for almost 10 years of her life. He was there for me when it was time for her to pass. He was very compassionate. I no longer am able to use this clinic, I live in The Woodlands now, but I highly recommend them. I do agree with the other people that reviewed this clinic, the staff could use a little lesson on professionalism and customer service.

Posted 08/17/08 | Report Abuse

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We have been taking our 6 pets there for the past year. We LOVE Dr. Landry. He is an excellent vet, very personable, friendly, knowledgeable, and answers any & all questions in detail. We recently had him perform surgery on one of our babies, he was very nice through the entire process & called us regularly for updates on how our puppy was doing, asked how he was healing, and if we had any questions for him.
We are leaving this clinic because of the chaotic, unproffesional, misinformed, and very disorganized front desk staff.
They regularly charge the wrong amounts, pull up incorrect files, their records are NOT updated the way they should be, breed info is wrong, if you're not careful they will charge you a new patient fee every time you go in, they forget that you are STILL waiting to be seen by a vet 30 mins later.
We understand that they ARE a very busy clinic, but think that that ought to be all the more reason to have organized and competent front desk personnel.

Posted 02/23/08 | Report Abuse

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They'e close to where I work, so I gave them a shot. I could not be happier. They saw me in a reasonable time, and they had Calvin back on his feet before I knew it. The prices were fine, so I'd definitely go back.

Posted 11/20/05 | Report Abuse

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We bought a yellow lab puppy who had been given all of his initial shots here. When we asked for the paper work to send to a vet near our home, the staff was very pleasant and helpful. Even though I had to request it again because they didn't send it after the first request, I was pleased that they sent it at all since we weren't the actual clients of theirs. They seemed to really care about the animals and were very nice despite the disorganization we saw.

Posted 11/08/05 | Report Abuse

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