Anonymously Yours

★★★★☆

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Encore

1818 Hiram Douglasville Hwy Hiram, GA

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Second Chance Consignments

325 Brooklyn Dr Dallas, GA

3.5714 7
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The employee of this establishment behaved in a questionable manner by trying to force her way into my dressing room My husband and I visited this shop on May 17, 2014 at approx 2:00 in the afternoon. After choosing a dress to try on a

3
★★★★★

The employee of this establishment behaved in a questionable manner by trying to force her way into my dressing room My husband and I visited this shop on May 17, 2014 at approx 2:00 in the afternoon. After choosing a dress to try on a

.

The WORST place for having any kind of decent experience of buying a wedding dress!! Insane rules posted on the door. The place smells like they spray rose cologne all over the clothes. The most RUDE business owner I have ever seen, with the loudest ear buzzing voice. She might want to learn how to press the mute button on her mouth, when she is talking bad about a customer to her employee. She has taught her employee well, when it comes to being rude as we experienced when my soon to be daughter-in-law wanted to go by there to look at dresses. For being in business for 28 years, why would they still be in the same location with exactly the same square footage? They cram together the dresses in there so tightly, it's difficult to see anything. Three dressing rooms that are so small, that you are not allowed to dress yourself. The worker said to "let me know when you get your clothes off, and I will put the dress on you"..uhhh NO. The deals are NOT THAT GREAT either! We found a St. Pucchi silk and crystal gown at THE BRIDAL CLOSET at Willowbend Mall for $500!!! There are so many other places in DFW, and much better deals to be found! Save a bride from having a TERRIBLE experience..go ANYWHERE else! Goodwill would be better then this place!!

1
★☆☆☆☆

The WORST place for having any kind of decent experience of buying a wedding dress!! Insane rules posted on the door. The place smells like they spray rose cologne all over the clothes. The most RUDE business owner I have ever seen, with the loudest ear buzzing voice. She might want to learn how to press the mute button on her mouth, when she is talking bad about a customer to her employee. She has taught her employee well, when it comes to being rude as we experienced when my soon to be daughter-in-law wanted to go by there to look at dresses. For being in business for 28 years, why would they still be in the same location with exactly the same square footage? They cram together the dresses in there so tightly, it's difficult to see anything. Three dressing rooms that are so small, that you are not allowed to dress yourself. The worker said to "let me know when you get your clothes off, and I will put the dress on you"..uhhh NO. The deals are NOT THAT GREAT either! We found a St. Pucchi silk and crystal gown at THE BRIDAL CLOSET at Willowbend Mall for $500!!! There are so many other places in DFW, and much better deals to be found! Save a bride from having a TERRIBLE experience..go ANYWHERE else! Goodwill would be better then this place!!

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I created a Yelp account just for this review. I was so appalled by the treatment I honestly think that it will RUIN your dress buying experience. While the dresses are nice....the Owner Rene is flat out rude. Not only is she rude but in general her "rules" are simply not accommodating. The FIRST thing said to me when I came in (after I stood at the front counter for 10 minutes) was: "You can only try on three at a time" and then she walked away.

You CAN NOT:
Take pictures - which in an of it's self is not a problem until you find out it even after you put the NON REFUNDABLE deposit down on the dress and not even when you BUY it out right. Even when your parents are out of town and can't be there to help you choose.

Have your cell phone out with you AT ALL.
If you were thinking of calling/texting your mom when you've found the dress - think again. You are not allowed to have your phone in the dressing area at all. If you try to she will threaten to call the police on you.

Try on the dress in layaway:
Remember that you couldn't take pics or call mom? So if she wasn't fortunate enough to be there with you and you put your dress on layaway (by putting down 35% which is NONREFUNDABLE) she can't see you put it on until you've paid for it and even then you have to take it OUT OF THE STORE to take pics....that's right. Even after you've purchased it.

People with this type of lack of customer service do NOT deserve your money. I plan on putting this review in as many places as I can so that no one has to question what kind of experience they will have. Just AWFUL.

1
★☆☆☆☆

I created a Yelp account just for this review. I was so appalled by the treatment I honestly think that it will RUIN your dress buying experience. While the dresses are nice....the Owner Rene is flat out rude. Not only is she rude but in general her "rules" are simply not accommodating. The FIRST thing said to me when I came in (after I stood at the front counter for 10 minutes) was: "You can only try on three at a time" and then she walked away.

You CAN NOT:
Take pictures - which in an of it's self is not a problem until you find out it even after you put the NON REFUNDABLE deposit down on the dress and not even when you BUY it out right. Even when your parents are out of town and can't be there to help you choose.

Have your cell phone out with you AT ALL.
If you were thinking of calling/texting your mom when you've found the dress - think again. You are not allowed to have your phone in the dressing area at all. If you try to she will threaten to call the police on you.

Try on the dress in layaway:
Remember that you couldn't take pics or call mom? So if she wasn't fortunate enough to be there with you and you put your dress on layaway (by putting down 35% which is NONREFUNDABLE) she can't see you put it on until you've paid for it and even then you have to take it OUT OF THE STORE to take pics....that's right. Even after you've purchased it.

People with this type of lack of customer service do NOT deserve your money. I plan on putting this review in as many places as I can so that no one has to question what kind of experience they will have. Just AWFUL.

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1 out of 1 people found this review helpful.

.

Where do you save the most money here? In the formal wear section. I stop by here to check out their special occasion dresses because they are such a steal. I wish I had known about this place for all the dances I attended in high school!

The staff- the owner seems to really like what she does, which is nice. You won't find the fake customer service feel here.

Attention brides:
You can get great sample dresses and veils here for a wonderful price. The consigned dresses save you money if you're actually going for a designer gown.

Go to other places for the "experience" of trying on any gown you desire, with a huge mirror and your bridesmaids all around, but when it comes to buying, go here. The dressing room area is tiny though, so it's not the best place to bring your entire party. I went with one bridesmaid, actually found my dress, and brought some more people the next day for their input before I made my purchase. If you do buy your dress here, just get the veil at the same time. If you were like me who wanted to shop around, you'll find yourself right back in the store getting back into your dress to try the veils. I ordered one off the internet and that was a mess, so I learned the importance of trying them on with your dress!

Veils- You can't beat them! They had a great selection when I was there, and the prices are so low! The veil I got would have been 200 plus dollars elsewhere (I know I shopped around) but I found it for 30 here.

Flower girl dresses- Shop here too! Darling selection for prices you can't beat (without working really hard)! I didn't get my flower girl's dress here because her mother found her one, but if I was in charge I would have bought one here.

4
★★★★☆

Where do you save the most money here? In the formal wear section. I stop by here to check out their special occasion dresses because they are such a steal. I wish I had known about this place for all the dances I attended in high school!

The staff- the owner seems to really like what she does, which is nice. You won't find the fake customer service feel here.

Attention brides:
You can get great sample dresses and veils here for a wonderful price. The consigned dresses save you money if you're actually going for a designer gown.

Go to other places for the "experience" of trying on any gown you desire, with a huge mirror and your bridesmaids all around, but when it comes to buying, go here. The dressing room area is tiny though, so it's not the best place to bring your entire party. I went with one bridesmaid, actually found my dress, and brought some more people the next day for their input before I made my purchase. If you do buy your dress here, just get the veil at the same time. If you were like me who wanted to shop around, you'll find yourself right back in the store getting back into your dress to try the veils. I ordered one off the internet and that was a mess, so I learned the importance of trying them on with your dress!

Veils- You can't beat them! They had a great selection when I was there, and the prices are so low! The veil I got would have been 200 plus dollars elsewhere (I know I shopped around) but I found it for 30 here.

Flower girl dresses- Shop here too! Darling selection for prices you can't beat (without working really hard)! I didn't get my flower girl's dress here because her mother found her one, but if I was in charge I would have bought one here.

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This is a very nice upscale resale shop with a large formal and bridal selection. You will definitely save over brand new but you will not get anything truly cheap due to the high quality and stringent selection process. The stringent selection process also makes it a little difficult to consign your items, so act fast. They look only for items that are in line new condition, in season, usually from known and more expensive designers and current (sold new in the past two years). You will get a good return on the items they do select, because their prices reflect this careful selection process. This is a great place to take that prom or bridesmaids gown you know you won't wear again, or even your wedding dress if you are not the sentimental type who wants to hang on to it.

4
★★★★☆

This is a very nice upscale resale shop with a large formal and bridal selection. You will definitely save over brand new but you will not get anything truly cheap due to the high quality and stringent selection process. The stringent selection process also makes it a little difficult to consign your items, so act fast. They look only for items that are in line new condition, in season, usually from known and more expensive designers and current (sold new in the past two years). You will get a good return on the items they do select, because their prices reflect this careful selection process. This is a great place to take that prom or bridesmaids gown you know you won't wear again, or even your wedding dress if you are not the sentimental type who wants to hang on to it.

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1 out of 1 people found this review helpful.

.

A most unique ladies resale boutique! From business to bridal, career to casual, they've got attire to fit any occassion! Small to Plus sizes, they've got that too. They've been at the same location in Dallas for 20 years and you cant stay in business that long unless you know how to treat your customers. And they sure do! You can definitely find a great outfit here. And if you need help finding something, just ask the staff, they are always more than happy to help.

4
★★★★☆

A most unique ladies resale boutique! From business to bridal, career to casual, they've got attire to fit any occassion! Small to Plus sizes, they've got that too. They've been at the same location in Dallas for 20 years and you cant stay in business that long unless you know how to treat your customers. And they sure do! You can definitely find a great outfit here. And if you need help finding something, just ask the staff, they are always more than happy to help.

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.

You know a store's doing something right when it remains in business, thriving AND at the same location for what must be at least 20 years! Great selection of all sizes, including plus sizes. Last time I was in, also had a large bridal department.

PROS: Good place to consign; great selection for customers.
CONS:

5
★★★★★

You know a store's doing something right when it remains in business, thriving AND at the same location for what must be at least 20 years! Great selection of all sizes, including plus sizes. Last time I was in, also had a large bridal department.

PROS: Good place to consign; great selection for customers.
CONS:

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0 out of 1 people found this review helpful.

 

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