Waterworks Car Wash

★★★★☆

About Waterworks Car Wash

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Automotive

Automotive
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They will scratch your car, lie about what services you are getting. I have been going there for years, perfectly happy with just a normal car wash. Today I bought a "hand wax - no electrical buffer used". What I got was a liquid wax

3
★★★★★

They will scratch your car, lie about what services you are getting. I have been going there for years, perfectly happy with just a normal car wash. Today I bought a "hand wax - no electrical buffer used". What I got was a liquid wax

.

This place has bad management. I didn't receive the services I paid for due to lack of staff and slow service - so I asked for a refund. The manager refused and then said, "Thank You, hope I never see you again." I hope this place is

3
★★★★★

This place has bad management. I didn't receive the services I paid for due to lack of staff and slow service - so I asked for a refund. The manager refused and then said, "Thank You, hope I never see you again." I hope this place is

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Won't be back. First, didn't even vaccuum out the back of our SUV (grass was still on carpet). Second, put duct tape around the passenger mirror. Didn't remove it so when we walked out to get the car, asked what that was. He said it was to protect the mirror from water getting into it. Then he walked away. We removed the tape, but there were tape marks on the mirror frame and the entire mirror surface. Had to windex it when I got home. Shouldn't have to do that after a $40 car wash.

2
★★☆☆☆

Won't be back. First, didn't even vaccuum out the back of our SUV (grass was still on carpet). Second, put duct tape around the passenger mirror. Didn't remove it so when we walked out to get the car, asked what that was. He said it was to protect the mirror from water getting into it. Then he walked away. We removed the tape, but there were tape marks on the mirror frame and the entire mirror surface. Had to windex it when I got home. Shouldn't have to do that after a $40 car wash.

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I have to constantly ask them to clean off water spots....The service has gone down since the new owners have taken over. My husband and I used to go their every week. We are looking for a new place. 40.00 a week is pretty high when you leave unhappy!

2
★★☆☆☆

I have to constantly ask them to clean off water spots....The service has gone down since the new owners have taken over. My husband and I used to go their every week. We are looking for a new place. 40.00 a week is pretty high when you leave unhappy!

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I have been a loyal customer for over ten years. I have two cars and two more for my driving children so it's pretty good business. I drove car #1 in this morning (January 16, 2010) and presented my previous receipt to get a discount off of my 20 dollar wash and all went well. I drove back in 20 minutes later with car #2 and again present my previous receipt for the discount however the girl at the register asks me if I want to spend 10 more dollars to get a "Customer Loyalty Card" when I decline she apologetically tells me that they no longer honor previous receipts for a discount and as I remind her that she just did it 20 minutes ago she tells me that was just a courtesy and she can't do it again unless I pay 10 more dollars for the card. Any business that charges a fee for their most loyal customers to get a discount flies in the face of any marketing strategy I have ever heard of. I won't be back and will advise my friends to avoid this scam as well.

0
★☆☆☆☆

I have been a loyal customer for over ten years. I have two cars and two more for my driving children so it's pretty good business. I drove car #1 in this morning (January 16, 2010) and presented my previous receipt to get a discount off of my 20 dollar wash and all went well. I drove back in 20 minutes later with car #2 and again present my previous receipt for the discount however the girl at the register asks me if I want to spend 10 more dollars to get a "Customer Loyalty Card" when I decline she apologetically tells me that they no longer honor previous receipts for a discount and as I remind her that she just did it 20 minutes ago she tells me that was just a courtesy and she can't do it again unless I pay 10 more dollars for the card. Any business that charges a fee for their most loyal customers to get a discount flies in the face of any marketing strategy I have ever heard of. I won't be back and will advise my friends to avoid this scam as well.

Cons: $10.00 Charge For Customer Loyalty?

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They have great customer service and have always done a great job! They are comparable in cost and won't talk you into services you don't need. They are friendly and professional.

4
★★★★☆

They have great customer service and have always done a great job! They are comparable in cost and won't talk you into services you don't need. They are friendly and professional.

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