poor customer service, good eyebrow threading
2
I have gone to Zaibees several times over the years for eyebrow threading and facial. Zaibee does a beautiful job on eyebrows but their scheduling needs improvement. Usually when I have an appointment I arrive early, have to wait and have noticed that often, others who came in AFTER me are seen BEFORE me. (some sort of favoritism...hmmmm) Their prices are a little high.
After they suddenly and without reason cancelled my last appt I decided to never go back to Zaibees. I driving to the appointment and noticed I had a couple of voice mails on my cell phone. Zaibees had left a voice mail about 1-2 hours prior to my appt to confirm, when I didn't answer, they cancelled my appt. When I called the girl was unapologetic and said she couldn't reach me so they assumed I wasn't coming. So my appt was cancelled just because I did not answer my phone immediately. Apparently they view appointments as tentative and confirm just prior to the appointment. I'm too busy for that.
There are plenty of other places to get eyebrows done without this hassle and being treated so poorly. I would not recommend this place.
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