Insider Pages Reviews for Zaibee's

5 Stars: THE BEST IN TEXAS!!!!! (by lindsey M.)

lindsey M. — Fri, 25 Sep 2009 20:38:00 GMT

I've been going to zaibee's for about 5 years now and I've never had a problem with the service I've gotten the staffs very friendly and very accommodating with your needs and zabiee is the originator of threading and does an excellent job

1 Stars: Zaibee's has awful customer service and bad manners (by S A.)

S A. — Tue, 16 Jun 2009 21:58:00 GMT

I went in on Sunday to have the eyebrows done. I asked about the cost and there was a girl telling me about it and the lady on the counter kept interrupting and started to tell me about the savings card. I asked if I can take the price list with me. After letting me take it the woman on the counter stopped me halfway in the door saying that you know read the fine print on the price list. It is done by a lawyer so nobody can change the prices. I was like ...what has my eyebrows got to do with a lawyer. If this is their customer service even before I had anything done then you can think of the rest. My last time ever to that awful place.

3 Stars: Not the BIg Deal Everyone Claims it is! (by Hannelore L.)

Hannelore L. — Wed, 06 May 2009 03:33:00 GMT

Zaibee's is alright, but the prices are much more than what you pay at other similar salons, and the service is not that great. Perhaps they take more time with high end clients so that is why you hear about Aishwarya Rai flying in to get her eyebrows done here, but everyday women don't get anything different than a cheaper salon will offer you.

4 Stars: Amazing Service And A Great Deal (by Stephanie B.)

Stephanie B. — Thu, 04 Sep 2008 14:01:00 GMT

I've been a long time customer of Zaibees and was pleasantly surprised when I went in yesterday that they have an anniversary sale going on where they give you a preferred member card that you can use for a year absolutely free. The card usually cost $25 a year and mine wasn't going to expire until December, but they gave me a free card I can use for an extra year. WOOHOO!!

I do get a wait when I go for my eyebrow threading when I go as a walk in since they are usually busy, but they are pretty good about taking me in on time when I make an appointment. It's good to see the same faces when I go there as their staff doesn't change frequently. I guess that's why I don't mind the wait since I can just hang out and chat with them. It's frustrating sometimes, but oh well....gotta wait for a good service sometimes, right?

I highly recommend Zaibees to anyone that wants eyebrow threading done with a friendly staff that will treat you like family.

1 Stars: Pathetic Customer Service (by Sam B.)

Sam B. — Tue, 26 Aug 2008 18:41:00 GMT

I first went to Zaibee's in Richardson to get my eyebrows done assuming the price is what it is at most places I have been to. The lady doing my eyebrows said "oh that was SO difficult" making me feel as though I'm the one with the problem. When it was time to pay I was told about the $25/- preferred customer card with which the cost of threading would be lower. Even after buying the card the lower price was shocking and probably twice as high as another place. Well since I bought the card I decided to use it in the future for my child's haircut which cost $7.99 for "preferred customers". We signed in and waited 45 minutes for our turn. When we were told we could go inside I helped my son onto the chair and we waited. A person who came after us was attended to and got her eyebrows done. We waited patiently. Another lady (who I'm assuming is the owner/manager) came in and asked us if we had any "errands to run" and if we could "return in an hour and a half" since she was "booked". I told her I had no errands to run and as I was leaving, the lady at the reception told me that she was waiting for the owner/manager to arrive and then decide if they could do the haircut or not. Unbelievable! What I do not understand is why I was made to wait 45 minutes just so I could be told to go run errands and then return. They could have told me this earlier as I entered. There are other places that charge reasonably. I've learned from my mistake. For people that aren't aware of other places that charge much less there is Heena Salon across the street from Zaibee and there is Ashima's Salon in Plano.

5 Stars: Highly recommended....Best in town (by Priti M.)

Priti M. — Fri, 25 Jul 2008 16:20:00 GMT

I love the work they do at Zaibees. I've been going there for a while and the service is very consistant. They are a little more expensive than other places in Dallas, but the price difference is well worth it.

The quality is just top notch. No one does threading like Zaibee. She's truely an artist. I used to be a customer at Heena's Salon, but after the second time they messed up my eyebrows, I switched over to Zaibees. They were able to fix the damage the people at Heena's did and I've never looked back. I don't mind paying extra as long as the quality is good and Zaibees is worth every penny. I highly recomment them. Make sure you make an appointment if you go on a weekend because it tends to get very busy.

2 Stars: poor customer service, good eyebrow threading (by Jay G.)

Jay G. — Thu, 10 Jan 2008 10:03:00 GMT

I have gone to Zaibees several times over the years for eyebrow threading and facial. Zaibee does a beautiful job on eyebrows but their scheduling needs improvement. Usually when I have an appointment I arrive early, have to wait and have noticed that often, others who came in AFTER me are seen BEFORE me. (some sort of favoritism...hmmmm) Their prices are a little high.

After they suddenly and without reason cancelled my last appt I decided to never go back to Zaibees. I driving to the appointment and noticed I had a couple of voice mails on my cell phone. Zaibees had left a voice mail about 1-2 hours prior to my appt to confirm, when I didn't answer, they cancelled my appt. When I called the girl was unapologetic and said she couldn't reach me so they assumed I wasn't coming. So my appt was cancelled just because I did not answer my phone immediately. Apparently they view appointments as tentative and confirm just prior to the appointment. I'm too busy for that.

There are plenty of other places to get eyebrows done without this hassle and being treated so poorly. I would not recommend this place.

4 Stars: Do try (by Nidhi B.)

Nidhi B. — Tue, 08 Aug 2006 13:31:00 GMT

They offer a lot of services including threading,Facials,hair cut, bridal services and many more.I found the place a little expensive, but their service is very good.You will be satisfied and happy after you step out of the place.They do have their skin care products which are also very effective and good.

4 Stars: Getting your eyebrows done (by Sarah S.)

Sarah S. — Mon, 21 Nov 2005 18:27:00 GMT

Zaibees is a great place to go to get your eyebrows done. They do the traditional waxing, but they also do threading. It's more accurate than waxing and I like it a lot more. I've also had a facial there. It was wonderfully relaxing. I would definetly recommend this place to anyone. I would also recommend you get the membership if you enjoy the services. It is definetly worth the money

PROS: Price, service
CONS:

4 Stars: Personal care needs (by Kiran M.)

Kiran M. — Sat, 19 Nov 2005 13:59:00 GMT

There are a lot of employees on hand so there is rarely a long wait for a customer. The services that this place offers are waxing, threading, facials, and application of henna. The pricing is a bit high compared to other places, but many think that it's worth it because of the great job that they do. I was out of there within 15 minutes when I went to get my eyebrows and upper lip threaded.

PROS: a lot of emplyees, short wait
CONS: price

4 Stars: Review of Zaibees (by Mary Ashley W.)

Mary Ashley W. — Tue, 11 Oct 2005 09:24:00 GMT

This is a place where you can actually get your eyebrows threaded. This is an interesting procedure in which thread is used to remove unwanted hair. The staff at Zaibees is very friendly. Great prices also.