Austin Zoo

★★★☆☆
  • 10807 Rawhide Trl

    Austin, TX 78736

    Map & Directions
  • 512-288-1490

3.4359 39
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Sorry Austin, no matter how green you want to be your ZOO is not a sanctuary. This is a horrible place. There is little to no education. The objective of this "sanctuary" should be to work itself out of business, the only way that can

3
★★★★★

Sorry Austin, no matter how green you want to be your ZOO is not a sanctuary. This is a horrible place. There is little to no education. The objective of this "sanctuary" should be to work itself out of business, the only way that can

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Perfect zoo if you dopn't want to spend the entire day walking around. Just big enough to see some great sites and not have the kids totally exhausted and cranky when you've seen it all.

3
★★★★★

Perfect zoo if you dopn't want to spend the entire day walking around. Just big enough to see some great sites and not have the kids totally exhausted and cranky when you've seen it all.

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Fun for a short trip to the zoo, but a little sad. Monkeys are fun & interactive but it was a hot day and the big cats looked broken down...

3
★★★★★

Fun for a short trip to the zoo, but a little sad. Monkeys are fun & interactive but it was a hot day and the big cats looked broken down...

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I must admit that The City of Austin should be ashamed of what they are calling a Zoo. However, I must point out that it is a rescue shelter park. The staff, may not be professional show people, they seem to be doing the best they can with what resources they have. As for the animals, yes, they have seen some tough times, but where would they be without these folks at this shelter. The mislabelling of this place as a Zoo is wrong, but that is our fault for not supporting a real Zoo. I suggest that we, as a community, either support this effort or spend the money for a real Zoo. Until then, these folks could use some help financially and other wise. To address the pricing .... well, the more people that go to the park, the less the price could be.

3
★★★☆☆

I must admit that The City of Austin should be ashamed of what they are calling a Zoo. However, I must point out that it is a rescue shelter park. The staff, may not be professional show people, they seem to be doing the best they can with what resources they have. As for the animals, yes, they have seen some tough times, but where would they be without these folks at this shelter. The mislabelling of this place as a Zoo is wrong, but that is our fault for not supporting a real Zoo. I suggest that we, as a community, either support this effort or spend the money for a real Zoo. Until then, these folks could use some help financially and other wise. To address the pricing .... well, the more people that go to the park, the less the price could be.

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This zoo has changed! These comments make me so sad to hear! But the management has completely changed and really want to be more open and kind to their patrons. The entire staff works so hard (including me) for these animals and want you and your children to come out and support them. If you have gone in the past and had a poor experience, then come out and give us another try! But if ,like stated in another review, you taunt or throw anything at the animals you will not have a good experience. These animals are number 1 to all of us and deserve your care and help too. Please consider this.

5
★★★★★

This zoo has changed! These comments make me so sad to hear! But the management has completely changed and really want to be more open and kind to their patrons. The entire staff works so hard (including me) for these animals and want you and your children to come out and support them. If you have gone in the past and had a poor experience, then come out and give us another try! But if ,like stated in another review, you taunt or throw anything at the animals you will not have a good experience. These animals are number 1 to all of us and deserve your care and help too. Please consider this.

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What a JOKE!! We went today with our kids and were just so unbelievably disappointed with the "so called" zoo. It is not a zoo, but a farm with rescued animals, so they say. I have been to a lot of zoos with my children and never saw one as poorly constructed as this one.
The animals they offered for us to see, you could see driving down a country road, passing someone's farm. They had crates and cut out blue barrels for these animals for their entertainment, what a joke. We were trudging around on dirt paths and looking at these animals through make shift cages, wires hanging down. The reptile area... Nice... (no, that is said with great sarcasm) It was a shack with old fish aquariums with reptiles in them and bugs that I could see in my backyard if I looked hard enough! Oh and don't get me started on the filthy stinky water for the tigers. Oh and all the animals were all lying down, probably disgusted themselves by their environment to get up. Then there was the despicable plastic tent apparatus that they had, which held a chicken or rooster. But you have to look really hard through the glass spring door (oh by the way the glass was so filthy, you could barely see the rooster) OH and YES the kicker... signs everywhere saying "don't miss the train" So we walk over there waiting nearly fifteen minutes. My husband goes to the entrance and looks to see if there are any prices for the ride. Well there is NONE to see, so we are thinking- oh it is free. I said to him. It better be knowing we paid nearly 40 bucks for our family to get in. Well no... once we get up to the entrance, the man says that be $2:50 each.. x6. We just turned around and left. No signs saying there was a cost. WOW- just disgusted. We traveled an hour and a half for this!! All I can say to Austin Zoo is go to The Tulsa Zoo in Tulsa, Oklahoma.. they will show you how it is done. Oh and Tulsa's zoo is less expensive and they REALLY have exotic animals and a zoo you can really enjoy!
Oh and those who say it is FABULOUS, has never been to a real zoo. I hated putting even a star on this... It was not even worth the one star.

1
★☆☆☆☆

What a JOKE!! We went today with our kids and were just so unbelievably disappointed with the "so called" zoo. It is not a zoo, but a farm with rescued animals, so they say. I have been to a lot of zoos with my children and never saw one as poorly constructed as this one.
The animals they offered for us to see, you could see driving down a country road, passing someone's farm. They had crates and cut out blue barrels for these animals for their entertainment, what a joke. We were trudging around on dirt paths and looking at these animals through make shift cages, wires hanging down. The reptile area... Nice... (no, that is said with great sarcasm) It was a shack with old fish aquariums with reptiles in them and bugs that I could see in my backyard if I looked hard enough! Oh and don't get me started on the filthy stinky water for the tigers. Oh and all the animals were all lying down, probably disgusted themselves by their environment to get up. Then there was the despicable plastic tent apparatus that they had, which held a chicken or rooster. But you have to look really hard through the glass spring door (oh by the way the glass was so filthy, you could barely see the rooster) OH and YES the kicker... signs everywhere saying "don't miss the train" So we walk over there waiting nearly fifteen minutes. My husband goes to the entrance and looks to see if there are any prices for the ride. Well there is NONE to see, so we are thinking- oh it is free. I said to him. It better be knowing we paid nearly 40 bucks for our family to get in. Well no... once we get up to the entrance, the man says that be $2:50 each.. x6. We just turned around and left. No signs saying there was a cost. WOW- just disgusted. We traveled an hour and a half for this!! All I can say to Austin Zoo is go to The Tulsa Zoo in Tulsa, Oklahoma.. they will show you how it is done. Oh and Tulsa's zoo is less expensive and they REALLY have exotic animals and a zoo you can really enjoy!
Oh and those who say it is FABULOUS, has never been to a real zoo. I hated putting even a star on this... It was not even worth the one star.

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A fabulous zoo, that has the added bonus of being a rescue zoo. My kids could go there every weekend.

Occasionally we have seen parents allow their children to harass the animals. Fortunately, the staff does a great job of preventing this. One of those families has plastered the web with nasty reviews, If, like those parents, you are looking for a place to let your children abuse animals, please stay away. Otherwise, this is the best family outingin Austin.

5
★★★★★

A fabulous zoo, that has the added bonus of being a rescue zoo. My kids could go there every weekend.

Occasionally we have seen parents allow their children to harass the animals. Fortunately, the staff does a great job of preventing this. One of those families has plastered the web with nasty reviews, If, like those parents, you are looking for a place to let your children abuse animals, please stay away. Otherwise, this is the best family outingin Austin.

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Had an overall good experience. Our two year old love the birds that were loose. He enjoyed petting the sheep and goats. The bigger animals were asleep except the tigers. Had a good experience in the end!

3
★★★☆☆

Had an overall good experience. Our two year old love the birds that were loose. He enjoyed petting the sheep and goats. The bigger animals were asleep except the tigers. Had a good experience in the end!

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This is a beautiful animal sanctuary. It is very natural, rocky terrain, and it is not glitzy or showy. This zoo is all about caring for and loving the animals. I respect and admire such a place. Most zoos are all about profit and what they can sell you in the gift shop. This place gives you an opportunity to show your children that there are people and places left in this world that care about animals and life. I have read the other reviews, including the nasty one from the people with a dog. Shame on you for targeting this animal sanctuary and for not being responsible adults. Austin Zoo, keep doing what you are doing and try to ignore the irresponsible schleps of the world. Great job!!!!

2
★★★★★

This is a beautiful animal sanctuary. It is very natural, rocky terrain, and it is not glitzy or showy. This zoo is all about caring for and loving the animals. I respect and admire such a place. Most zoos are all about profit and what they can sell you in the gift shop. This place gives you an opportunity to show your children that there are people and places left in this world that care about animals and life. I have read the other reviews, including the nasty one from the people with a dog. Shame on you for targeting this animal sanctuary and for not being responsible adults. Austin Zoo, keep doing what you are doing and try to ignore the irresponsible schleps of the world. Great job!!!!

Pros: Beautiful Zoo

Cons: NONE!!!

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I guess people don't really do their research before visiting this place. They come expecting a for-profit zoo like San Antonio or Ft. Worth Zoos. It's not. This place is a non-profit animal sanctuary and thus doesn't have all the modern conveniences like paved paths, a huge gift shop, and animal interpreters/zookeepers to answer your questions.

I visited yesterday for the first time with my husband and infant daughter. I had already done my homework and wasn't expecting a flashy zoo. It was about what I expected. The cages were well-kept and clean and we saw a few handlers cleaning out the cages, feeding animals, and even playing with the ring-tailed lemurs. I guess we were just there at the right time. The paths were a bit rocky and unpaved, but we managed just fine with our run-of-the mill Graco stroller and there were LOTS of other families there with strollers and none seemed to mind.

We didn't interact with the staff much, but the lady who took our admission fee was friendly enough. The cages were well marked with the names and ages of the animals and information about their natural habitats and sometimes information about their backgrounds/where they were rescued from.

We didn't ride the train as it seemed sort of a waste with a small infant who wouldn't get much out of it. Maybe when she's older. We saw it go by and it was packed and everyone seemed to be having a good time. The roaming peacocks, chickens, and guinea fowl were neat and there was a colorful rooster perched about 20 feet up in an oak tree, which the kids at a birthday party found very exciting.

Our baby loved watching the monkeys and prairie dogs, who were very active and playful. All in all, we had a terrific time and plan to return when she's older. If you don't go expecting a for-profit zoo experience, then you won't be disappointed!

2
★★★★★

I guess people don't really do their research before visiting this place. They come expecting a for-profit zoo like San Antonio or Ft. Worth Zoos. It's not. This place is a non-profit animal sanctuary and thus doesn't have all the modern conveniences like paved paths, a huge gift shop, and animal interpreters/zookeepers to answer your questions.

I visited yesterday for the first time with my husband and infant daughter. I had already done my homework and wasn't expecting a flashy zoo. It was about what I expected. The cages were well-kept and clean and we saw a few handlers cleaning out the cages, feeding animals, and even playing with the ring-tailed lemurs. I guess we were just there at the right time. The paths were a bit rocky and unpaved, but we managed just fine with our run-of-the mill Graco stroller and there were LOTS of other families there with strollers and none seemed to mind.

We didn't interact with the staff much, but the lady who took our admission fee was friendly enough. The cages were well marked with the names and ages of the animals and information about their natural habitats and sometimes information about their backgrounds/where they were rescued from.

We didn't ride the train as it seemed sort of a waste with a small infant who wouldn't get much out of it. Maybe when she's older. We saw it go by and it was packed and everyone seemed to be having a good time. The roaming peacocks, chickens, and guinea fowl were neat and there was a colorful rooster perched about 20 feet up in an oak tree, which the kids at a birthday party found very exciting.

Our baby loved watching the monkeys and prairie dogs, who were very active and playful. All in all, we had a terrific time and plan to return when she's older. If you don't go expecting a for-profit zoo experience, then you won't be disappointed!

Pros: Giving abused and neglected exotic animals a home

Cons: None

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I'm never impressed when I leave this place, but the kids enjoy it. I've had a birthday party there and my only complaint is the many,many bees. I also went during the winter on one of Austin's rare very cold days, and I was shocked to see the parrots outside shivering in cages. we asked a staff member about it and they were pretty snarky with thier response. Don't bother bringing a stroller, it will just frustrate you.

1
★★★☆☆

I'm never impressed when I leave this place, but the kids enjoy it. I've had a birthday party there and my only complaint is the many,many bees. I also went during the winter on one of Austin's rare very cold days, and I was shocked to see the parrots outside shivering in cages. we asked a staff member about it and they were pretty snarky with thier response. Don't bother bringing a stroller, it will just frustrate you.

Pros: the kids love it

Cons: not much to get excited about

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The Austin Zoo needs support from our community. It could be a wonderful place if it had some support- money, volunteers. If you go expecting a zoo experience like a well funded zoo can give, stay at home. But it is the kind of place your kids ( 8 and up ) can go explore. I have not encountered rude staff, I was well treated and have enjoyed my visits there. I hope more people will decide to give the Austin zoo more support.

2
★★★★☆

The Austin Zoo needs support from our community. It could be a wonderful place if it had some support- money, volunteers. If you go expecting a zoo experience like a well funded zoo can give, stay at home. But it is the kind of place your kids ( 8 and up ) can go explore. I have not encountered rude staff, I was well treated and have enjoyed my visits there. I hope more people will decide to give the Austin zoo more support.

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This zoo has the rudest staff I've ever come in contact with. We've taken my family to several zoo's, some big-some small, but never have we experienced staff that acts as if they hate the patrons who help support them.
As for the comments regarding the man who paid a family to watch thier chihuaua(sp?) while they were in the zoo since they found upon arriving that pets weren't allowed: what a GENIOUS idea! And, it amazes me how that is NO ONE'S business! I'm sure if that man was compelled enough to love his pet to bring along on a family trip to the zoo, he wouldn't have left it in danger. Strangers are allowed around the animals in the zoo daily. Get over it and mind your own business. Gas is expensive, and the kids would have been disappointed, and the dog was left with a family down the street from the zoo-AND? Get over yourselves. This zoo needs an immediate and thorough staff makeover.

0
★☆☆☆☆

This zoo has the rudest staff I've ever come in contact with. We've taken my family to several zoo's, some big-some small, but never have we experienced staff that acts as if they hate the patrons who help support them.
As for the comments regarding the man who paid a family to watch thier chihuaua(sp?) while they were in the zoo since they found upon arriving that pets weren't allowed: what a GENIOUS idea! And, it amazes me how that is NO ONE'S business! I'm sure if that man was compelled enough to love his pet to bring along on a family trip to the zoo, he wouldn't have left it in danger. Strangers are allowed around the animals in the zoo daily. Get over it and mind your own business. Gas is expensive, and the kids would have been disappointed, and the dog was left with a family down the street from the zoo-AND? Get over yourselves. This zoo needs an immediate and thorough staff makeover.

Pros: Animals are there and alive

Cons: Staff in incredibly RUDE

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Terrible customer service. The director was rude to my children and I. Very condescending. Made rude comments as she walked away from me. Rolled her eyes. She made rude comments about my parenting. This place is a joke and run by people who have no customer service skills. Does not deserve your money or donations. If they do not care enough about the people who support them, then they do not deserve their money."

1
★☆☆☆☆

Terrible customer service. The director was rude to my children and I. Very condescending. Made rude comments as she walked away from me. Rolled her eyes. She made rude comments about my parenting. This place is a joke and run by people who have no customer service skills. Does not deserve your money or donations. If they do not care enough about the people who support them, then they do not deserve their money."

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I keep reading negative reviews for this zoo that typically involve a bad train ride and bad stroller terrain. I have no kids and thus strollers are no issue of mine, but for the people complaining about the train, be aware that the train ride is not actually affiliated with the zoo; it's separately owned, and the profits do not go to the animals. I love this place. They do great work for animal rehabilitation and still keep the place looking nice and, yes, while the San Antonio Zoo is larger and more elaborate, bear in mind that the Austin Zoo is essentially running a charity for abused animals. I found the staff friendly, the country setting pleasing, and the entire trip a fantastic one. A flock of free-roaming peacocks helping themselves into the bear's den was especially amusing.

2
★★★★★

I keep reading negative reviews for this zoo that typically involve a bad train ride and bad stroller terrain. I have no kids and thus strollers are no issue of mine, but for the people complaining about the train, be aware that the train ride is not actually affiliated with the zoo; it's separately owned, and the profits do not go to the animals. I love this place. They do great work for animal rehabilitation and still keep the place looking nice and, yes, while the San Antonio Zoo is larger and more elaborate, bear in mind that the Austin Zoo is essentially running a charity for abused animals. I found the staff friendly, the country setting pleasing, and the entire trip a fantastic one. A flock of free-roaming peacocks helping themselves into the bear's den was especially amusing.

Pros: Noble Cause, Great Setting

Cons: None

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What they do for the animals is wonderful. It's a great place for a birthday or picnic. However the staff was un friendly, didn't even look at us while they took our money. The train lasted about 10 minutes and showed not much of anything for a very high cost amount. I understand needing money for the zoo but come on 10 bucks almost for our small family to ride a short train, when we starting having fun it was over.
The food and feeding animals is great. Bring insect spray for your arms and children and only a jogging stroller, normals will be horrible to get around.

1
★★★☆☆

What they do for the animals is wonderful. It's a great place for a birthday or picnic. However the staff was un friendly, didn't even look at us while they took our money. The train lasted about 10 minutes and showed not much of anything for a very high cost amount. I understand needing money for the zoo but come on 10 bucks almost for our small family to ride a short train, when we starting having fun it was over.
The food and feeding animals is great. Bring insect spray for your arms and children and only a jogging stroller, normals will be horrible to get around.

Pros: Animals not found in other zoos, feeding and touching animals, good picnic areas

Cons: bad parking, costly train ride, bad for normal strollers, un friendly staff

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I was there for that! I witness the whole thing! That man DID leave his dog with some random people up the street, he is insane. I would never leave a part of my family dependant on me with complete strangers and I would NEVER settle on leaving them in the car on a hot day either. The director, who was the person who previously replied is being nice about the whole thing in her response. It was a very hot day and the man was a total moron. I cant believe he would bash all staff because he got caught doing something stupid, and low. I have a great time at that zoo, its a wonderful place and the staff is very friendly. Those people spend their lives caring for animals who were discarded like mere wrappers. They have very kind hearts and dont make much money for what they do, considering the Austin Zoo is a non profit facility. I highly recommend visiting the zoo and supporting these people and animals!

2
★★★★★

I was there for that! I witness the whole thing! That man DID leave his dog with some random people up the street, he is insane. I would never leave a part of my family dependant on me with complete strangers and I would NEVER settle on leaving them in the car on a hot day either. The director, who was the person who previously replied is being nice about the whole thing in her response. It was a very hot day and the man was a total moron. I cant believe he would bash all staff because he got caught doing something stupid, and low. I have a great time at that zoo, its a wonderful place and the staff is very friendly. Those people spend their lives caring for animals who were discarded like mere wrappers. They have very kind hearts and dont make much money for what they do, considering the Austin Zoo is a non profit facility. I highly recommend visiting the zoo and supporting these people and animals!

Pros: Everything about this place is wonderful!

Cons: It gets too many bad reviews from people who dont know what theyre talking about.

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Yes, this family came out with their chihuahua - passing 2 signs that stated clearly pets not allowed on zoo premises. They stood blocking the entrance while they decided what to do - which prompted me to remind them they had to leave with the dog. The man said he would just leave her in the car (it was a warm day and leaving animals unattended in vehicles is unacceptable and still against the rules of having a pet on the premises). I again stated no, you had to take the dog home. They decided the man would go home and the lady and kids would go to the zoo. In less time than it would take to take the dog home the man is sitting at a table having lunch with lady and the kids. I suspected that the man had decided to leave the dog in the car but asked him where "Cheesecake" was. He said, there were some people up the street having a garage sale and he left her with them. Stunned, I asked did you know these people? He said, no but I gave them $5 to watch her. At which point I said, you left her with strangers? You are crazy. And walked off. They then decided to pick a fight with me. I still think it is totally crazy to leave a small dog or any pet for that matter with total strangers. The dog could have become frightened and bit someone or run away or even sold. Yes, they should be humiliated at the way they treat their pet. What kind of message is that to teach the 5 kids? That when your pet is inconvienent - you can dump them somewhere without guilt, shame or worry? Yep, still consider their behavior crazy.

1
★★★☆☆

Yes, this family came out with their chihuahua - passing 2 signs that stated clearly pets not allowed on zoo premises. They stood blocking the entrance while they decided what to do - which prompted me to remind them they had to leave with the dog. The man said he would just leave her in the car (it was a warm day and leaving animals unattended in vehicles is unacceptable and still against the rules of having a pet on the premises). I again stated no, you had to take the dog home. They decided the man would go home and the lady and kids would go to the zoo. In less time than it would take to take the dog home the man is sitting at a table having lunch with lady and the kids. I suspected that the man had decided to leave the dog in the car but asked him where "Cheesecake" was. He said, there were some people up the street having a garage sale and he left her with them. Stunned, I asked did you know these people? He said, no but I gave them $5 to watch her. At which point I said, you left her with strangers? You are crazy. And walked off. They then decided to pick a fight with me. I still think it is totally crazy to leave a small dog or any pet for that matter with total strangers. The dog could have become frightened and bit someone or run away or even sold. Yes, they should be humiliated at the way they treat their pet. What kind of message is that to teach the 5 kids? That when your pet is inconvienent - you can dump them somewhere without guilt, shame or worry? Yep, still consider their behavior crazy.

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The most HORRIBLE STAFF, including the Director she is the worst, she yelled and called me and my boyfriend crazy in front of 5 children that we decided to take to the zoo. I always take my dog cheesecake out with us when we go out, and we decided to go to the zoo, and we took cheesecake with us, a sunday afternoon (no garage sales on sunday) and it was about 65% out children had to wear sweaters...as soon as we got there the director came out and with a rude tone told us to leave that we were not to be in her premises with our pet, I asked my boyfriend to take out pet to a near by friend that lives by and sit the dog for us so he did, I went inside and paid for me and the five kids we brought with us, when my boyfriend came back he went inside the zoo, and we sat in one of the picnic tables to have lunch, a few minutes the director asked my boyfriend what he had done with our pet, so we told her that we took her to a neighbors house (our neighbors house) she then started insulting us and calling us crazy for leaving my dog cheesecake with a stranger, the children got scared some of the children started crying, so we told her that we did not appreciate her attitude toward us, and she then yelled that she did not care, that this was her zoo and that she could call anyone names if she wanted to, we asked for our money back because we left right away, and she denied the refund...DO NOT GO THERE ....WORST SERVICE IN MY WHOLE LIFE?I was humiliated in front of our kids.
YOU KNOW ITS SAD THAT THE DIRECTOR HAS TO LIE ABOUT THE COMMENTS THAT A CUSTOMER HAS ABOUT HER ZOO..AT NO POINT DID WE OFFER ANYONE FIVE DOLLARS TO WATCH OUR DOG, BUT WHO BLAIMS HER SHE NEEDS TO DEFEND HER NAME, EAVEN THOUGH WE ARE NOT THE ONLY ONES WHO HAD A BAD EXPERIENCE WITH HER AT HER ZOO. AND ANOTHER THING NO ONE HAS GARAGE SALES AT 5PM ON A SUNDAY AFTERNOON.

0
★☆☆☆☆

The most HORRIBLE STAFF, including the Director she is the worst, she yelled and called me and my boyfriend crazy in front of 5 children that we decided to take to the zoo. I always take my dog cheesecake out with us when we go out, and we decided to go to the zoo, and we took cheesecake with us, a sunday afternoon (no garage sales on sunday) and it was about 65% out children had to wear sweaters...as soon as we got there the director came out and with a rude tone told us to leave that we were not to be in her premises with our pet, I asked my boyfriend to take out pet to a near by friend that lives by and sit the dog for us so he did, I went inside and paid for me and the five kids we brought with us, when my boyfriend came back he went inside the zoo, and we sat in one of the picnic tables to have lunch, a few minutes the director asked my boyfriend what he had done with our pet, so we told her that we took her to a neighbors house (our neighbors house) she then started insulting us and calling us crazy for leaving my dog cheesecake with a stranger, the children got scared some of the children started crying, so we told her that we did not appreciate her attitude toward us, and she then yelled that she did not care, that this was her zoo and that she could call anyone names if she wanted to, we asked for our money back because we left right away, and she denied the refund...DO NOT GO THERE ....WORST SERVICE IN MY WHOLE LIFE?I was humiliated in front of our kids.
YOU KNOW ITS SAD THAT THE DIRECTOR HAS TO LIE ABOUT THE COMMENTS THAT A CUSTOMER HAS ABOUT HER ZOO..AT NO POINT DID WE OFFER ANYONE FIVE DOLLARS TO WATCH OUR DOG, BUT WHO BLAIMS HER SHE NEEDS TO DEFEND HER NAME, EAVEN THOUGH WE ARE NOT THE ONLY ONES WHO HAD A BAD EXPERIENCE WITH HER AT HER ZOO. AND ANOTHER THING NO ONE HAS GARAGE SALES AT 5PM ON A SUNDAY AFTERNOON.

Pros: NO PROS

Cons: RUDE STAFF

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We went to the zoo in October and did not have a good experience with the staff. It is a good cause and there work with the rescue animals is important. It would be a better experience if the staff worked better with their customers.

2
★★☆☆☆

We went to the zoo in October and did not have a good experience with the staff. It is a good cause and there work with the rescue animals is important. It would be a better experience if the staff worked better with their customers.

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We went to the zoo this past weekend. The staff in the office and on the grounds were very rude to the children and adults. I truly can not believe they are still in business and get this - the director of this facility is the worst of all the staff and she is on the Austin animal advisory committee. I feel bad for the animals. If you are this horrible to people, how can you really take care of animals. Don't go to this depressing, run down, unprofessional zoo. Go to the San Antonio Zoo. I promise you will have a much better time.

0
★☆☆☆☆

We went to the zoo this past weekend. The staff in the office and on the grounds were very rude to the children and adults. I truly can not believe they are still in business and get this - the director of this facility is the worst of all the staff and she is on the Austin animal advisory committee. I feel bad for the animals. If you are this horrible to people, how can you really take care of animals. Don't go to this depressing, run down, unprofessional zoo. Go to the San Antonio Zoo. I promise you will have a much better time.

Pros: none

Cons: rude staff, run down facilities, vending machines not working for drinks

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We took our children today for their first visit to the zoo. The grounds were in sad condition and the enclosures for the animals were tiny. We sympathized with the fact that this is a non profit rescue organization and thought they were probably doing the best they could. However, our encounter with the director and associate director have left us unwilling to ever return. After our visit, we entered the gift shop to buy our kids souvenirs. We were showing them the sounds that the stuffed toys make when the director rudely informed us we were ruining the toys by using up all the sounds. When we tried to explain that we were showing them to our toddlers to see which interested them so we could buy their favorites she threw a sarcastic comment over her shoulder as she walked away. When I informed the associate director we would not be returning and would tell our friends about the treatment we received she told us that if we caused the facility to lose money by negative word of mouth, the deaths of the animals would be on our shoulders and she hoped we could sleep at night. The memories of our first trip to the zoo with our kids is forever tarnished. I think this is a noble cause, but I don't see how they could be successful after seeing how they treat their patrons. Judging from how we were treated, I wonder if the animals wouldn't be better off at another facility.

PROS: It's a worthy cause that I would like to support
CONS: The management is rude and unprofessional

1
★☆☆☆☆

We took our children today for their first visit to the zoo. The grounds were in sad condition and the enclosures for the animals were tiny. We sympathized with the fact that this is a non profit rescue organization and thought they were probably doing the best they could. However, our encounter with the director and associate director have left us unwilling to ever return. After our visit, we entered the gift shop to buy our kids souvenirs. We were showing them the sounds that the stuffed toys make when the director rudely informed us we were ruining the toys by using up all the sounds. When we tried to explain that we were showing them to our toddlers to see which interested them so we could buy their favorites she threw a sarcastic comment over her shoulder as she walked away. When I informed the associate director we would not be returning and would tell our friends about the treatment we received she told us that if we caused the facility to lose money by negative word of mouth, the deaths of the animals would be on our shoulders and she hoped we could sleep at night. The memories of our first trip to the zoo with our kids is forever tarnished. I think this is a noble cause, but I don't see how they could be successful after seeing how they treat their patrons. Judging from how we were treated, I wonder if the animals wouldn't be better off at another facility.

PROS: It's a worthy cause that I would like to support
CONS: The management is rude and unprofessional

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0 out of 1 people found this review helpful.

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This is great place to take the family for a day of fresh air and sunshine. The entry fee is very reasonable. They have lots of animals that the kids(and you) can pet and feed. You can bring a picnic and make a nice day of it.

4
★★★★☆

This is great place to take the family for a day of fresh air and sunshine. The entry fee is very reasonable. They have lots of animals that the kids(and you) can pet and feed. You can bring a picnic and make a nice day of it.

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This is not your ordinary zoo. It does not have all the fancy displays and pricy exhibits. It is a rehabilitation zoo. This means they take in abused and neglected animals and give them a safe place to live and the good care they diserve. It is a great place to take the kids to teach them about the animals and the rehabilitation process. Be sure and ride the train when you visit. This zoo is located in the beautiful austin hill country.

4
★★★★☆

This is not your ordinary zoo. It does not have all the fancy displays and pricy exhibits. It is a rehabilitation zoo. This means they take in abused and neglected animals and give them a safe place to live and the good care they diserve. It is a great place to take the kids to teach them about the animals and the rehabilitation process. Be sure and ride the train when you visit. This zoo is located in the beautiful austin hill country.

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My family had got a flyer with AUSTIN ZOO on it so we had decided we would go on a weekend. While they do have lots of rescued animals we found the place to be very fun and intresting. My kids enjoyed looking at the monkeys and giraffes. The prices were very resonable and the lines were small. They are located a little on the ouskirts of Austin. I would recommend packing a snack or lunch for kids. And don't forget drinking water. I would recommend this zoo as we didi have a very informative and fun time.

4
★★★★☆

My family had got a flyer with AUSTIN ZOO on it so we had decided we would go on a weekend. While they do have lots of rescued animals we found the place to be very fun and intresting. My kids enjoyed looking at the monkeys and giraffes. The prices were very resonable and the lines were small. They are located a little on the ouskirts of Austin. I would recommend packing a snack or lunch for kids. And don't forget drinking water. I would recommend this zoo as we didi have a very informative and fun time.

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The Austin Zoo is located on the outskirts of Oak Hill before Dripping Springs. The animals are all rescued from local houses and people who could not care for them. There are some very cool animals in this small zoo, such as different varieties of monkeys, bears, and tigers. There are tons of picnic tables and plenty of shade to bring a lunch and eat under the trees. You can take a ride in their train, but call first to make sure it is running. The train is also an extra fee. The price is a bit steep, but it goes back into helping the animals!

3
★★★☆☆

The Austin Zoo is located on the outskirts of Oak Hill before Dripping Springs. The animals are all rescued from local houses and people who could not care for them. There are some very cool animals in this small zoo, such as different varieties of monkeys, bears, and tigers. There are tons of picnic tables and plenty of shade to bring a lunch and eat under the trees. You can take a ride in their train, but call first to make sure it is running. The train is also an extra fee. The price is a bit steep, but it goes back into helping the animals!

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I think this is a very sad little zoo. First it is very small. They do not have very many animals, and the animals do not look too happy. There is a train to ride on, and it does have a nice view of the greenery around, but it does not go through the zoo itself. They recently raised their prices and I think they are pretty overpriced for what you get to see.

2
★★☆☆☆

I think this is a very sad little zoo. First it is very small. They do not have very many animals, and the animals do not look too happy. There is a train to ride on, and it does have a nice view of the greenery around, but it does not go through the zoo itself. They recently raised their prices and I think they are pretty overpriced for what you get to see.

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The Austin Zoo is located in far south Austin, hidden in the hills. The zoo is not your usual large zoo filled with all species of animals. Instead, it is a small zoo that mostly hosts animals that have been rescued from various situations. The animals they have vary from time to time, but range from monkeys and birds, to lions and tigers and bears...oh my! They have a petting zoo and sell Austin Zoo cups filled with animal food. The place is small but quaint. They tend not to be too crowded so it is great for the little ones. They offer some snacks, a small gift shop, and there is a train that rides around the hilly area and offers a nice view. They have picnic tables if you with to bring you lunch. Peacocks and Roosters have free roam of the place and will delight you with their lack of shyness. A great way to spend the day relaxing and enjoying some fresh air. They offer special deals for hosting birthday parties.

3
★★★☆☆

The Austin Zoo is located in far south Austin, hidden in the hills. The zoo is not your usual large zoo filled with all species of animals. Instead, it is a small zoo that mostly hosts animals that have been rescued from various situations. The animals they have vary from time to time, but range from monkeys and birds, to lions and tigers and bears...oh my! They have a petting zoo and sell Austin Zoo cups filled with animal food. The place is small but quaint. They tend not to be too crowded so it is great for the little ones. They offer some snacks, a small gift shop, and there is a train that rides around the hilly area and offers a nice view. They have picnic tables if you with to bring you lunch. Peacocks and Roosters have free roam of the place and will delight you with their lack of shyness. A great way to spend the day relaxing and enjoying some fresh air. They offer special deals for hosting birthday parties.

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The Austin Zoo is located outside Austin, between Oak Hill and Dripping Springs. They are a smaller zoo, with only rescued animals. They have plenty of shade to eat a picnic lunch and a train that takes you into the Hill Country setting around the zoo. The price for admission is a little inflated, and the souvenir shop is almost non-existent. Buy animal feed at the office when you come in, so you don't have to trek back to the office to buy some for the petting zoo.

4
★★★★☆

The Austin Zoo is located outside Austin, between Oak Hill and Dripping Springs. They are a smaller zoo, with only rescued animals. They have plenty of shade to eat a picnic lunch and a train that takes you into the Hill Country setting around the zoo. The price for admission is a little inflated, and the souvenir shop is almost non-existent. Buy animal feed at the office when you come in, so you don't have to trek back to the office to buy some for the petting zoo.

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This is a nice small zoo. They have a petting zoo that the kids always seem to enjoy. If you are looking for something on par with the Houston Zoo this isn't for you but it is great for a day out. Children will love getting up close and personal with the animals.

This would be a great precursor to attending a larger zoo like the San Antonio one.

4
★★★★☆

This is a nice small zoo. They have a petting zoo that the kids always seem to enjoy. If you are looking for something on par with the Houston Zoo this isn't for you but it is great for a day out. Children will love getting up close and personal with the animals.

This would be a great precursor to attending a larger zoo like the San Antonio one.

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Beware! Your credit card must match your id! I am a mother of two who had her husbands credit card and was $3.00 short in cash. I was told "NOPE"! My daughter turned 2 three days ago and would have been free. I was told by lady at the counter who acted like the owner?? it was my fault that I didn't call and plan better... then when I said she could have been more polite she told me I was mousey!!
Love the idea of rescued animals and was willing to sponsor an animal until my visit. I want my money to support those business that are kind to animals and Humans.

PROS:
CONS: Unprofessional and Rude

1
★☆☆☆☆

Beware! Your credit card must match your id! I am a mother of two who had her husbands credit card and was $3.00 short in cash. I was told "NOPE"! My daughter turned 2 three days ago and would have been free. I was told by lady at the counter who acted like the owner?? it was my fault that I didn't call and plan better... then when I said she could have been more polite she told me I was mousey!!
Love the idea of rescued animals and was willing to sponsor an animal until my visit. I want my money to support those business that are kind to animals and Humans.

PROS:
CONS: Unprofessional and Rude

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Beware lady behind the counter has attitude. Very unprofessional and even resorted to name calling. I was with my two children and didn't have enough $ 3.oo short and she wouldn't take my husbands credit card... sent me and my crying children packen' told me it was my fault that I didn't call for more details and that I was mousey

0
★☆☆☆☆

Beware lady behind the counter has attitude. Very unprofessional and even resorted to name calling. I was with my two children and didn't have enough $ 3.oo short and she wouldn't take my husbands credit card... sent me and my crying children packen' told me it was my fault that I didn't call for more details and that I was mousey

Cons: unprofessional, rude

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If you are looking for something for the kids to do, and don't want to drive far, this is the ideal place to go - assuming it's not 100 degrees or more outside. My son loved it; especially getting to pet and feed the animals. Another thing you don't have to worry about is fighting the crowds. Check it out!

PROS: Small, locally owned, no crowds
CONS: none

3
★★★☆☆

If you are looking for something for the kids to do, and don't want to drive far, this is the ideal place to go - assuming it's not 100 degrees or more outside. My son loved it; especially getting to pet and feed the animals. Another thing you don't have to worry about is fighting the crowds. Check it out!

PROS: Small, locally owned, no crowds
CONS: none

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The Austin Zoo is a rare type of zoo--they don't capture animals or get them from the wild, they only rescue animals that have already been in captivity and have no other place to go. Think of it as a Humane Society for wild animals. They're very inexpensive and clearly very good to the animals. Each animal has a name and history listed by its cage, and there's an adorable petting zoo.

5
★★★★★

The Austin Zoo is a rare type of zoo--they don't capture animals or get them from the wild, they only rescue animals that have already been in captivity and have no other place to go. Think of it as a Humane Society for wild animals. They're very inexpensive and clearly very good to the animals. Each animal has a name and history listed by its cage, and there's an adorable petting zoo.

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I like several things about this zoo. The first thing I like is that it's shaded with a lot of trees. My husband and I have taken my 11 month old daughter there twice, this last time it was close to a 100 degrees, but it was do-able because of the shade from the trees. They have a snocone place there where we got snocones which cooled us down as well. I get sad when I see the animals because they are very lethargic and their habitat is barren. Another downside is that the zoo is not very stroller friendly as it is a gravel path.

4
★★★★☆

I like several things about this zoo. The first thing I like is that it's shaded with a lot of trees. My husband and I have taken my 11 month old daughter there twice, this last time it was close to a 100 degrees, but it was do-able because of the shade from the trees. They have a snocone place there where we got snocones which cooled us down as well. I get sad when I see the animals because they are very lethargic and their habitat is barren. Another downside is that the zoo is not very stroller friendly as it is a gravel path.

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Having taken my 2 yr old to the Austin Zoo for the first time, I was amazed at how up close and personal you could get to the animals compared to other zoos. They are a rescue facility, so they have some pretty rare and neat animals to view. I would recommenf taking a picnic lunch, and calling ahead to check to train schedule.

4
★★★★☆

Having taken my 2 yr old to the Austin Zoo for the first time, I was amazed at how up close and personal you could get to the animals compared to other zoos. They are a rescue facility, so they have some pretty rare and neat animals to view. I would recommenf taking a picnic lunch, and calling ahead to check to train schedule.

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Be Prepared to answer questions from your older children about some of the animals at this zoo. There are monkeys that were rescued from research facilities and other animals that were either rescued or surrendered by their owners. I am an emotional person, and it does get to me when I think of what their lives used to be like.

This is a phenomenal zoo that deserves even more attention that it already receives. There are plenty of animals to see, but even more important is the knowledge we can all gain by reading the plagues on the cages telling the story of each animal.

It does get hot in the summer, so take precautions for yourself and your children. You will want to spend more time than you expect you will.

It is an amazing zoo filled with beautiful creatures. You should visit often -- very worth the drive.

5
★★★★★

Be Prepared to answer questions from your older children about some of the animals at this zoo. There are monkeys that were rescued from research facilities and other animals that were either rescued or surrendered by their owners. I am an emotional person, and it does get to me when I think of what their lives used to be like.

This is a phenomenal zoo that deserves even more attention that it already receives. There are plenty of animals to see, but even more important is the knowledge we can all gain by reading the plagues on the cages telling the story of each animal.

It does get hot in the summer, so take precautions for yourself and your children. You will want to spend more time than you expect you will.

It is an amazing zoo filled with beautiful creatures. You should visit often -- very worth the drive.

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Before you take your kids to the San Antonio Zoo, take them here for an intro in zoo behavior. There's plenty to see and it's not so overwhelming. I haven't been in a few years, but I hear they are greatly expanding and bringing in new wildlife. It's not too far out of town and a great way to entertain the kids, not to mention tire them out. The monkeys are a must see and they have a fabulous petting zoo. Watch out for the "agressive" goat around small children, if he's even there anymore. It's a lot of fun! Make sure to bring to bring plenty of water for those hot summer days, they are very few indoor areas to this zoo, which is as it should be.

4
★★★★☆

Before you take your kids to the San Antonio Zoo, take them here for an intro in zoo behavior. There's plenty to see and it's not so overwhelming. I haven't been in a few years, but I hear they are greatly expanding and bringing in new wildlife. It's not too far out of town and a great way to entertain the kids, not to mention tire them out. The monkeys are a must see and they have a fabulous petting zoo. Watch out for the "agressive" goat around small children, if he's even there anymore. It's a lot of fun! Make sure to bring to bring plenty of water for those hot summer days, they are very few indoor areas to this zoo, which is as it should be.

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All the animals are rescued and admission pays for their upkeep. great fun for the 'kids' as you can pick up some chow and feed the animals. A must if you're not into regular zoos where the animals pace their cages and you feel sorry for them. What's sad is that some people think that wild animals are pets - that's how they ended up here.

2
★★★★☆

All the animals are rescued and admission pays for their upkeep. great fun for the 'kids' as you can pick up some chow and feed the animals. A must if you're not into regular zoos where the animals pace their cages and you feel sorry for them. What's sad is that some people think that wild animals are pets - that's how they ended up here.

Message from Austin Zoo

The Austin Zoo & Animal Sanctuary is excited to announce that we are under NEW management! We know that there have been issues in the past, but we have worked hard to make changes. We hope you will come out and see the new and improved Austin Zoo & Animal Sanctuary for yourself!



Our staff works very hard for these animals and want you and your family/friends to be able to learn about, enjoy and support them. If you have visited in the past and had a poor experience, then please come out and give us another try. These animals are our priority and deserve your support!

More about Austin Zoo

With more than 300 animals across more than 100 different species, Austin Zoo and Animal Sanctuary is a private, non-profit zoo rescuing animals and serving the Austin community. Situated in the beautiful Hill Country just outside of town, Austin Zoo is visited by hundreds of thousands of individuals each year. The Austin Zoo and Animal Sanctuary is a pleasant Hill Country zoo experience where you can see the animals close-up, spend some time outdoors getting exercise, and have fun. It's a place where our Austin community can truly make the most of their time together. Come visit us!

 

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