Hilton Furniture & Leather

★★★★★
29.6215 -95.2241
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713-910-5977

12100 Gulf Fwy

Houston, TX

77034

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About Hilton Furniture & Leather

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Monday-Saturday 10:00am - 9:00pm Sunday 10:00am - 8:00pm
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4.7215 79
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My husband and i went into hilton looking for a living room set and dining room table. We picked out one and set it up for delivery. We had the sofa not quite a month and the back had a rip in it. I called the store and after a run around we were told to come in and pick out another set. Hilton is not close to where we live so we went picked out another (had to pay another 300.00 and set up delivery. On the day of delivery they were a no show. I called and it seemed noone knew who we were. Finally we set up delivery again on sat 12-4. 6 came around and no hilton. I called the store and told them we had plans and i could not wait any longer. The delivery came at 9pm that night. 3 weeks later...the sofa cushion is ripped almost in half. We have no children and its just my husband and i so a rip is crazy. I called the store and told them i wanted to be done with them and to please pick up their furniture. Hilton never once talked to us personally even when we were at the store. The sales people kept apologizing and tellin us theu did not know why he wouldnt talk to us. They offered to replace the cushion. I told them to keep their cushion and pick ip theyre deffective furn. They refused to stand by their shotty product. I contacted the finance compantly and stopped anything coming out of our account. DO NOT BUY A THING FROM THIS PLACE! THEYRE PRODUCT IS VERY CHEAPLY MADE AND CUSTOMER SERVICE SUCKS. It seems hilton is too busy making commercials and brown nosing that he fails to realize if it wasent for the customer he wouldnt hace a business. They tried to make us feel like we were the one with the problem when in fact their product is poorly made and over priced and their management team lack any customer service skills.

1
★☆☆☆☆

My husband and i went into hilton looking for a living room set and dining room table. We picked out one and set it up for delivery. We had the sofa not quite a month and the back had a rip in it. I called the store and after a run around we were told to come in and pick out another set. Hilton is not close to where we live so we went picked out another (had to pay another 300.00 and set up delivery. On the day of delivery they were a no show. I called and it seemed noone knew who we were. Finally we set up delivery again on sat 12-4. 6 came around and no hilton. I called the store and told them we had plans and i could not wait any longer. The delivery came at 9pm that night. 3 weeks later...the sofa cushion is ripped almost in half. We have no children and its just my husband and i so a rip is crazy. I called the store and told them i wanted to be done with them and to please pick up their furniture. Hilton never once talked to us personally even when we were at the store. The sales people kept apologizing and tellin us theu did not know why he wouldnt talk to us. They offered to replace the cushion. I told them to keep their cushion and pick ip theyre deffective furn. They refused to stand by their shotty product. I contacted the finance compantly and stopped anything coming out of our account. DO NOT BUY A THING FROM THIS PLACE! THEYRE PRODUCT IS VERY CHEAPLY MADE AND CUSTOMER SERVICE SUCKS. It seems hilton is too busy making commercials and brown nosing that he fails to realize if it wasent for the customer he wouldnt hace a business. They tried to make us feel like we were the one with the problem when in fact their product is poorly made and over priced and their management team lack any customer service skills.

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I have been a long time customer of Hilton. Every year its the first place we go to to buy furniture for our apt. Last year we bought a dining room set no problems. This year we needed a living room set,the one we had we also bought from here 5yrs. ago. This year we financed our furniture, no problems there either. The only problem we had was the living room set we had financed was sold to someone else. The salesman forgot to put our name on it saying it was sold. By this time I'm so pissed off that I just wanted to leave. My husband said let's see what else we can find. We ended up with a set of recliners that we love. Thank you for fixing our issue Mr.Hilton. We are still going to be faithful customers, you treated us like family and you can't find that anywhere.

5
★★★★★

I have been a long time customer of Hilton. Every year its the first place we go to to buy furniture for our apt. Last year we bought a dining room set no problems. This year we needed a living room set,the one we had we also bought from here 5yrs. ago. This year we financed our furniture, no problems there either. The only problem we had was the living room set we had financed was sold to someone else. The salesman forgot to put our name on it saying it was sold. By this time I'm so pissed off that I just wanted to leave. My husband said let's see what else we can find. We ended up with a set of recliners that we love. Thank you for fixing our issue Mr.Hilton. We are still going to be faithful customers, you treated us like family and you can't find that anywhere.

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Latest reviews from Citysearch.

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Ticket#26025. I went to Hilton looking for a new queen bedroom set and was ready to go elsewhere because they wouldn't work with me on what I was wanting. Mr. Hilton ran out to my car as I was leaving the parking lot to try to change my

6
★★★★★

Ticket#26025. I went to Hilton looking for a new queen bedroom set and was ready to go elsewhere because they wouldn't work with me on what I was wanting. Mr. Hilton ran out to my car as I was leaving the parking lot to try to change my

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hey I walked in this store expecting some bs service after \r
leaving exclusive furniture but I was wrong, the salesman\r
james and mrs row helped me out alot and wasnt trying to\r
see what they can get out of you and showed me what they

6
★★★★★

hey I walked in this store expecting some bs service after \r
leaving exclusive furniture but I was wrong, the salesman\r
james and mrs row helped me out alot and wasnt trying to\r
see what they can get out of you and showed me what they

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Ticket 23963\r
I went to Hilton Furniture to buy a table. We went all over Houston trying to find a good deal on an all wood dining table. After many weeks of looking, I decided to try out Hilton furniture and I am glad I did! Not only

6
★★★★★

Ticket 23963\r
I went to Hilton Furniture to buy a table. We went all over Houston trying to find a good deal on an all wood dining table. After many weeks of looking, I decided to try out Hilton furniture and I am glad I did! Not only

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#Ticket23200 I had an awesome experience at Hilton Furniture...as soon as I walked in Mike an sales associate greeted me with a smile. I was surprised at this point, most of the time when I walk in big stores no one has time to greet

6
★★★★★

#Ticket23200 I had an awesome experience at Hilton Furniture...as soon as I walked in Mike an sales associate greeted me with a smile. I was surprised at this point, most of the time when I walk in big stores no one has time to greet

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Great Customer Service! Love the furniture and great prices! Ticket # 23150

6
★★★★★

Great Customer Service! Love the furniture and great prices! Ticket # 23150

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Ticket #22338\r
Michael helped me out so much with my furniture selection and my budget. The staff are all very nice and helpful. I am glad I went here. Make this your first stop for furniture; you will not be disappointed.

6
★★★★★

Ticket #22338\r
Michael helped me out so much with my furniture selection and my budget. The staff are all very nice and helpful. I am glad I went here. Make this your first stop for furniture; you will not be disappointed.

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Ticket #21212\r
I went into Hilton looking for a couch. Within 5 minutes I found exactly what I wanted and a kitchen table to top it off. They have a great selection and so many styles that it was hard not to want everything. Doug assisted

6
★★★★★

Ticket #21212\r
I went into Hilton looking for a couch. Within 5 minutes I found exactly what I wanted and a kitchen table to top it off. They have a great selection and so many styles that it was hard not to want everything. Doug assisted

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Ticket # 035455 I have purchased furniture from Hilton furniture, and it has been one one of the worst experiences of my life. They have taken all the FUN out of furniture.We also purchased the insurance regarding cleaning and stain

6
★★★★★

Ticket # 035455 I have purchased furniture from Hilton furniture, and it has been one one of the worst experiences of my life. They have taken all the FUN out of furniture.We also purchased the insurance regarding cleaning and stain

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Ticket #067921 Our Experience with Hilton Furniture on Sunday Feb 10th, 2013: \r
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My husband and I visited your store on Sunday, February 10th, 2013. We were looking for a sectional for our home. Our salesmen, Samuel and Doug were very

6
★★★★★

Ticket #067921 Our Experience with Hilton Furniture on Sunday Feb 10th, 2013: \r
\r
My husband and I visited your store on Sunday, February 10th, 2013. We were looking for a sectional for our home. Our salesmen, Samuel and Doug were very

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Ticket:067649 I visit the store in a Sunday in February 3 to find a twin mattress.I walked around the store for 10 minutes,But nobody helped.I had to go to the desk that was in the entrance and a women called Flor,even do she was occupied,

6
★★★★★

Ticket:067649 I visit the store in a Sunday in February 3 to find a twin mattress.I walked around the store for 10 minutes,But nobody helped.I had to go to the desk that was in the entrance and a women called Flor,even do she was occupied,

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Invoice #067026\r
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I have been looking for a new living room set for 2 years, I have been to just about EVERY furniture store from 45 and main to 2920 and 45. Noone had anything like I wanted even Mattress Mac! My husband and I were out

6
★★★★★

Invoice #067026\r
\r
I have been looking for a new living room set for 2 years, I have been to just about EVERY furniture store from 45 and main to 2920 and 45. Noone had anything like I wanted even Mattress Mac! My husband and I were out

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Ticket # 066670 I love HIlton!!!! My family and I just purchased our third room from there!! The salesmen are fantastic and work hard to get you some really great deals!!!! The financing is a piece of cake!!! I recommend Hilton Furniture

6
★★★★★

Ticket # 066670 I love HIlton!!!! My family and I just purchased our third room from there!! The salesmen are fantastic and work hard to get you some really great deals!!!! The financing is a piece of cake!!! I recommend Hilton Furniture

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Hello would like to write a few thing about my experience with Hilton furniture about a year ago I ordered a dinnette set when it arrived one of the chairs was damanage and they say it would be three wks before a replacement would be

6
★★★★★

Hello would like to write a few thing about my experience with Hilton furniture about a year ago I ordered a dinnette set when it arrived one of the chairs was damanage and they say it would be three wks before a replacement would be

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Ticket #064131,Ticket #064145. We hadnt even planned looking for furniture at this time but my friend and I decided to take a look and see what Hilton had to offer and were we ever surprised. We saw immediately what we wanted and were

6
★★★★★

Ticket #064131,Ticket #064145. We hadnt even planned looking for furniture at this time but my friend and I decided to take a look and see what Hilton had to offer and were we ever surprised. We saw immediately what we wanted and were

.

Ticket #064060\r
I shopped around for months looking for the right sofa Vince Price stayed with me the whole time until we found the perfect one I recommend Hilton Furniture 100%

6
★★★★★

Ticket #064060\r
I shopped around for months looking for the right sofa Vince Price stayed with me the whole time until we found the perfect one I recommend Hilton Furniture 100%

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Ticket # 062636\r
Great deal on a new Sofa set. Thanks guys for helping us with our furniture needs.

6
★★★★★

Ticket # 062636\r
Great deal on a new Sofa set. Thanks guys for helping us with our furniture needs.

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Ticket#59816, Over all it was a great experience for me, they were kind and patient and willing to work with the price. Would defanetly be a repeat.

6
★★★★★

Ticket#59816, Over all it was a great experience for me, they were kind and patient and willing to work with the price. Would defanetly be a repeat.

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If you are in Houston or not this is the place to get your furniture. My husband and I have been dealing with Hilton since he first opened (when he was cutting things with chain saws) and I must say that his customer service has not

6
★★★★★

If you are in Houston or not this is the place to get your furniture. My husband and I have been dealing with Hilton since he first opened (when he was cutting things with chain saws) and I must say that his customer service has not

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What great prices and customer service. Thank you for a great experience

6
★★★★★

What great prices and customer service. Thank you for a great experience

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ticket# 058243\r
\r
I bought mattress - and I was very happy with the purchase. Mrs. Flor was great to me. She answered my crazy questions to the mattress I fell in love with. She showed me a varity of selections - did not feel some one

6
★★★★★

ticket# 058243\r
\r
I bought mattress - and I was very happy with the purchase. Mrs. Flor was great to me. She answered my crazy questions to the mattress I fell in love with. She showed me a varity of selections - did not feel some one

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I did not make a purchase from Hilton, unfortunately they did not have the bedroom set that I had my heart set on. But if they had I definitely would have. I was referred there by an old employee which says a lot about Hilton if an old

6
★★★★★

I did not make a purchase from Hilton, unfortunately they did not have the bedroom set that I had my heart set on. But if they had I definitely would have. I was referred there by an old employee which says a lot about Hilton if an old

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Ticket # 058528\r
The delivery time of our furniture exceeding my expectation. We ordered 3 pieces with various delivery times, to possible extend to 2 weeks. We received all pieces within 3 days of our selection. The delivery guys were

6
★★★★★

Ticket # 058528\r
The delivery time of our furniture exceeding my expectation. We ordered 3 pieces with various delivery times, to possible extend to 2 weeks. We received all pieces within 3 days of our selection. The delivery guys were

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Ticket# 058093\r
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I went to Hilton Furniture after having a bad experience at another furniture store (six weeks after purchase the other furniture store still could not guarantee a delivery date for my couch). After I explained the type

6
★★★★★

Ticket# 058093\r
\r
I went to Hilton Furniture after having a bad experience at another furniture store (six weeks after purchase the other furniture store still could not guarantee a delivery date for my couch). After I explained the type

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Ticket#058031-Great customer service. We were surprised at how fast they could deliver. Financing was easy. We highly recommend.

6
★★★★★

Ticket#058031-Great customer service. We were surprised at how fast they could deliver. Financing was easy. We highly recommend.

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Invoice # 057849...On 3-24-12 My wife, our 2 little girls and I went to Hilton looking for a sectional.....At the door, we met the " Governor " and introduced ourselves. We asked for a few minutes to browse to find what we wanted.....In

6
★★★★★

Invoice # 057849...On 3-24-12 My wife, our 2 little girls and I went to Hilton looking for a sectional.....At the door, we met the " Governor " and introduced ourselves. We asked for a few minutes to browse to find what we wanted.....In

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Ticket #057963 I had the pleasure of being assited by Vincent and Jason. They were very helpful and knowledgeable. The manager was also awsome, they're a great group of guys and I'm looking forward to enjoying my new bedroom set!!!

6
★★★★★

Ticket #057963 I had the pleasure of being assited by Vincent and Jason. They were very helpful and knowledgeable. The manager was also awsome, they're a great group of guys and I'm looking forward to enjoying my new bedroom set!!!

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Ticket # 057937-Needed a new couch, bed and mattress for our new home. Dale was very helpful and made the experience quick and easy. Looking forward to getting everything set up in our new home!

6
★★★★★

Ticket # 057937-Needed a new couch, bed and mattress for our new home. Dale was very helpful and made the experience quick and easy. Looking forward to getting everything set up in our new home!

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Ticket # 057310

Ordered a custom sectional from Hilton furniture. Everyone I dealt with from sales person, manager, finance, etc were super friendly and helpful! Can't wait to have my new sectional in my living room!

6
★★★★★

Ticket # 057310

Ordered a custom sectional from Hilton furniture. Everyone I dealt with from sales person, manager, finance, etc were super friendly and helpful! Can't wait to have my new sectional in my living room!

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Ticket # 056114\r
I recently purchased furniture for a second time from Hilton. Tony was my salesperson and he is awesome. I will return very soon. Great service!

6
★★★★★

Ticket # 056114\r
I recently purchased furniture for a second time from Hilton. Tony was my salesperson and he is awesome. I will return very soon. Great service!

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TICKET #055779. My husband and I were just driving around to look at furniture for my kids and we saw a guy holding an advertisement at an intersection so we decided to stop by Hilton. We found the bed set for my daughter that we just

6
★★★★★

TICKET #055779. My husband and I were just driving around to look at furniture for my kids and we saw a guy holding an advertisement at an intersection so we decided to stop by Hilton. We found the bed set for my daughter that we just

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Ticket#055595.Very very humble service, the employees here really make u feel welcome and not regret spending your hard earned money with them. Bee was an excellent sales rep! One of the best furniture buying experiences I've had

6
★★★★★

Ticket#055595.Very very humble service, the employees here really make u feel welcome and not regret spending your hard earned money with them. Bee was an excellent sales rep! One of the best furniture buying experiences I've had

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I was almost ready to give up my search when I remembered that I had purchased furniture from Hilton in the past so I figured why not try again BOOM I met salesman Dale bought some furniture and got it delivered when I wanted it at my new

6
★★★★★

I was almost ready to give up my search when I remembered that I had purchased furniture from Hilton in the past so I figured why not try again BOOM I met salesman Dale bought some furniture and got it delivered when I wanted it at my new

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Tienen buenos muebles\r
\r
053747

6
★★★★★

Tienen buenos muebles\r
\r
053747

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#054373 We had looked at several place over a couple of weekends and this was our last stop....wish it had been our first. Although our salesperson left a little to be desired he did make us a great deal and everyone else that we dealt

6
★★★★★

#054373 We had looked at several place over a couple of weekends and this was our last stop....wish it had been our first. Although our salesperson left a little to be desired he did make us a great deal and everyone else that we dealt

.

Low key salesmen, very helpful without hovering! Took mattress home that day and slept great that night! Ticket #054098

6
★★★★★

Low key salesmen, very helpful without hovering! Took mattress home that day and slept great that night! Ticket #054098

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Ticket# 053600 My fianc and I had an amazing time at Hilton Furniture. It was our first time buying furniture for our new home. We were nervous and did not know what to expect. Then we met Mike he helped make the experience of buying

6
★★★★★

Ticket# 053600 My fianc and I had an amazing time at Hilton Furniture. It was our first time buying furniture for our new home. We were nervous and did not know what to expect. Then we met Mike he helped make the experience of buying

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ticket number 042481. The first time we purchase furniture with Hilton Furniture was last year.We walk in,great customer service with Doug.Found what we were looking for with a great price.This year we have purchase several times with Doug

6
★★★★★

ticket number 042481. The first time we purchase furniture with Hilton Furniture was last year.We walk in,great customer service with Doug.Found what we were looking for with a great price.This year we have purchase several times with Doug

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ticket number 053427\r
We was just passing trhough from galveston and decided to stop by and see what they had the salesman was great showroom was great had alot of great furniture there was no beating around the bush on price and the

6
★★★★★

ticket number 053427\r
We was just passing trhough from galveston and decided to stop by and see what they had the salesman was great showroom was great had alot of great furniture there was no beating around the bush on price and the

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Order#052887 recently purchased a pillow top memory foam mattress. GREAT customer service, as a first time customer I was expecting some kind of hassle but nope the service was fast and easy. keep up the good work guys!

6
★★★★★

Order#052887 recently purchased a pillow top memory foam mattress. GREAT customer service, as a first time customer I was expecting some kind of hassle but nope the service was fast and easy. keep up the good work guys!

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Ticket # 053188 Fabulous Service! I recently purchased a mattress set from Hilton. He had us in and out of the store in less than 30 minutes after being VERY patient while I made my selection. He gave me a fabulous price and had

6
★★★★★

Ticket # 053188 Fabulous Service! I recently purchased a mattress set from Hilton. He had us in and out of the store in less than 30 minutes after being VERY patient while I made my selection. He gave me a fabulous price and had

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Ticket #052965. Recently purchased a bed and mattress with two nightstands. The sales person was knowledgeable and outstanding. The items were delievered at the end of the time period stated (between 5pm - 9pm) and all of the parts to

6
★★★★★

Ticket #052965. Recently purchased a bed and mattress with two nightstands. The sales person was knowledgeable and outstanding. The items were delievered at the end of the time period stated (between 5pm - 9pm) and all of the parts to

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Ticket # 52854 Recently purchased a bed and matress for my duaghter and it was exactly what we were looking for. Staff was very helpful and quick. I will definately return for future purchases.

6
★★★★★

Ticket # 52854 Recently purchased a bed and matress for my duaghter and it was exactly what we were looking for. Staff was very helpful and quick. I will definately return for future purchases.

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Ticket # 052712. My husband and I just recently bought a new matress which is so comfortable and a leather sofa and love seat with 4 recliners. We love the products and will be back again. Awesome prices!!!! Our sales guy, Dale, was very

6
★★★★★

Ticket # 052712. My husband and I just recently bought a new matress which is so comfortable and a leather sofa and love seat with 4 recliners. We love the products and will be back again. Awesome prices!!!! Our sales guy, Dale, was very

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Ticket #051861 - great place to buy furniture. I had decided to add a few items to an order recently placed, and was able to call the salesman who helped me and get it ordered over the phone. All I had to do was go in and sign the

6
★★★★★

Ticket #051861 - great place to buy furniture. I had decided to add a few items to an order recently placed, and was able to call the salesman who helped me and get it ordered over the phone. All I had to do was go in and sign the

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Ticket number 052576....We are repeat customers, have shopped there 4 times and each and every time it is easier and easier and the items are better and better.. I recommend them to all our friends and family. They have exceptional quality

6
★★★★★

Ticket number 052576....We are repeat customers, have shopped there 4 times and each and every time it is easier and easier and the items are better and better.. I recommend them to all our friends and family. They have exceptional quality

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#052380 I went to buy a bed and loved what I saw! After purchasing the bed and looking at the prices, I decided to return and purchase an additional bed for another one of my bedrooms!

6
★★★★★

#052380 I went to buy a bed and loved what I saw! After purchasing the bed and looking at the prices, I decided to return and purchase an additional bed for another one of my bedrooms!

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After going to 3 other Furniture stores I stopped by Hilton's and walked around a bit. When I walked in Mr. Hilton greeted us.....As we were leaving he asked if we had any further questions, we did. He helped us and in 20 minuites we were

6
★★★★★

After going to 3 other Furniture stores I stopped by Hilton's and walked around a bit. When I walked in Mr. Hilton greeted us.....As we were leaving he asked if we had any further questions, we did. He helped us and in 20 minuites we were

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I stopped by Hilton's tonight on the way home. I've been looking on Craiglist for a sleeper sofa for a few weeks, and just couldn't get any responses from any of the people I contacted. B. Dixon greeted me immediately, and helped me to

6
★★★★★

I stopped by Hilton's tonight on the way home. I've been looking on Craiglist for a sleeper sofa for a few weeks, and just couldn't get any responses from any of the people I contacted. B. Dixon greeted me immediately, and helped me to

Message from Hilton Furniture & Leather

For more than 15 years we have been helping Houston area furniture buyers realize their home furnishings dreams. We're a family owned and run business. We understand that you're not just making a furniture purchase; you're investing in your family's home.

The knowledgeable and courteous staff at Hilton Furniture specializes in matching furniture buyers with the right furniture and customer care. We're committed to providing the highest quality service available anywhere.

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