I have shopped at Arne's for 20 years and until the past year it has been terrific. It is obvious that Arnes has some new buyers. It doesn't look like they took a very close look at what customers buy. They still have a good selection of party supplies in paper and plastic. But they don't have nearly the supplies in vases, barware (glasses, pitchers, etc). This year at Christmas (I always bought my Christmas decorations there until this year) the selection was awful. IN the past they have had things from very simple to very ornate - something for every taste. This year the selection was very limited. I have never walked out of Arnes without spending at least $100. 00. The last three times I have been there (2 in Dec 06, 1 in Jan 07) I haven't spent a dime. I hope Mr. Grossman reads these comments and gets his old buyers back!
This is the place to go if you're having any kind of party! Forget about those other chains that claim to have your party supplies - Arne's has anything and everything you'll need for a party of ANY size, and at a much better price than you'll find elsewhere!
The other advantage is that the folks who work here are great at providing ideas for things to improve your party. So take advantage of their selection, prices, and knowledge, and take a trip to Arne's!
We went to Arne's to get supplies for my wedding shower, wedding reception, and baby shower, and have never had to make a second trip to any other store. They had absolutely everything we could imagine - at a much better deal!
Arne's is a great place to shop for party supplies. They have a comprehensive selection of all kinds of themes for any kind of party or holiday you can imagine. Their prices are very good. When their cake supply section is well stocked, you can't beat the prices. However, the warehouse only has stairs and is not very basket- or stroller-friendly. Also, there is absolutely no returns on anything sold at this store. If you're looking at buying something that is boxed, you better get it out and look at it thoroughly, because once you're through the check-out, you own it no matter what. I guess these inconveniences are what help to keep the prices low, but buyer beware! I highly recommend that anyone who is throwing a party check here for supplies first. They also have Christmas decorations available year round, which is neat.
Like everyone else has mentioned, if you are throwing a party or need holiday decor, you will be able to find just what you are looking for here. Excellent prices, too. I find that the service isn't the greatest and you better like what you buy-you can't return it. The parking could be better, but it's worth it when you're in a hurry and know you can find what you're looking for at Arne's.
Whenever there is an special event coming up, I make sure to head down to Arnes Warehous Store. When I graduated from college, I went there for all of my decorations and guest gifts. They have the cutest things and they sell for a great price. When I have friends come in from out of town, I take them there.
Arnes has everyhting you could could possibly need for any occassion. BIrthdays, New Years, weddings, showers and every other holiday I don't have to mention. The selection is enormous and they have everything from Nemo to Elmo. I can always find what I'm looking for no matter the occasion and the prices and services are just as great.
Any type of party they have what ypu need here. They have from the smalles item like for a baby shower to a big event for weddings. They have helium rentals and Pinata's. And everything is very reasonable.
PROS: they have such a variety
CONS: parking isn't the greatest
To be dead honest I like this place a lot, but you shouldn't expect to much from a warehouse because everything is laid out for you and you should just figure it out yourself. The way I see it, it reminds me of a indoor flea market. Even though the people at flea market are a little bit more helpful and knowlegable about there products, there stuff is just a cheap with great varieties. If your a picky person and want everything to be easy for you then you should just shop at Party City...this place is for people with open minds and open pockets. lol =)
Pros: great variety of party supplies
Cons: Staff are horrible, it's hot
This warehouse is bit hidden and off the beaten path but it has a great selection and the prices are better than internet speicals. The only downside is there is 2nd floor and the only way to get there is to take the stairs. Also you can't bring your kid's stroller in the store which makes it a super pain to bring a baby along. Otherwise, leave the baby at home, be prepared to walk, and you will be in good shape. The prices make it worthwhile.
Pros: huge selection, low prices
Cons: no returns, no strollers, not kid friendly, no elevator
Got balloons filled with helium and the next day all of them are on the floor. Called customer service and told that balloons are only good for 3-5 hours, tell that to my child who has had home filled balloons last days. Worst customer service ever...............................
Pros: No pros
Cons: People there are useless
Yes, the prices are good. Yes, the selection is incredible. But don't expect boutique service at warehouse prices. The times I've asked for help, they were helpful, but not over-the-top. If you're looking for one place to get everything at a reasonable price, Arne's is great. If you have to go upstairs (where all the cups, plates, napkins, etc are), then you have to use the stairs, and they send the stuff down on a conveyor, which is inconvenient. I will continue to shop there, but not at 5:00 when it's crowded.
Pros: good prices, wide selection
Cons: parking, lines, stairs only access to 2nd floor
I shop Arne's for all our party supplies - for work parties and personal parties. They have supplies for all the holidays; Halloween, Christmas, etc. We really missed them when they were closed for nearly a year because of the damage from the storm. Very glad they are back!
Pros: THE Best Prices in town
Do not do business with these folks. If you make a mistake in purchase, TOO BAD. They do not take ANYTHING BACK. No refunds/no exchange. DOES NOT MATTER IF YOU JUST BOUGHT IT THE DAY BEFORE. They are jerks!! Stick with other places and I love Oriental Trading online. If there is a problem, they want to make it right.... stick with reputable companies who understand customer service. ALSO... a real biggie... no access to upstairs for physically disabled persons. Bad knees? TOO BAD Wheelchair? TOO BAD Walker or cane assisted? TOO BAD!
The reason they are bad on customer service is because they feel that they have such a thriving business they do not have to be considerate to their customers. Show them they are wrong... bad customer service will result in no business. I will NEVER go back!
Pros: good selection
Cons: Customer service
I've been going to this place since I was a kid. I'm betw/ 35-45. Everytime I would try somewhere else the prices were higher. ex: Party City and Party Boy. My son is 11 and I've been shopping for his party supplies as well as other individual parties almost every year. Not only do they have party supplies, but they had baking supplies of all kinds, gifts for individuals, and everything under the sun for weddings, quinceaneras (sp?), bachelorette, etc.
I didn't realize they were closed until driving past & saw it completely demolished and something new being built in it's place. I really pray they will open up somewhere else. Just went on their website to see they closed since Hurricane Ike.
Pros: party supply options
I love this place.. can't wait til they re-open. They had everything I needed for my babyshower, and my baby's 1st b-day. Party Boy is so crappy, I love this place.. I shop here for every special occasion.
Well my childs birthday is coming up so I thought I would shop here for party supplies, First Parking is a drag, second the staff act like one is inconveniencing them by asking for help, third prices are not all that low so I don't see where I saved any money. I asked a woman for help finding the elmo stuff and she acted like a mad dog with foam in her mouth (trust me I am not exaggerating). I was pretty disappointed seeing as I asked her for help in a very polite way, so I called the supervisor which acted nonchalantly about it. Well turns out the mad dog turned out to be the manager???!!! I do not understand how they would put an angry sour woman to be the manager? Bottomline this store is a bummer, the staff is just very unfriendly and get bothered if one asks for help, Go at your own risk just wear armour because when you ask for help you will get bit and you don't want to get rabies lol.
Pros: They have party supplies
Cons: EMPLOYEES, parking and did I mention EMPLOYEES already?
After reading the previous reviews, I thought, "Surely it can't be that bad". Boy, I was wrong. First of all the associates are not helpful when it comes to locating things. They just kind of point and grunt. Second of all, the prices are not labeled correctly or they put a huge stock of something in the wrong place. So if you like surprises, you will get one when you are being rung up at the register. Even when they screw up, they are not willing to fix the situation. When there was a price difference of $3.00 between what was labeled on the box, and what it was rung up as, the cashier (full of hickies on her neck covered with 5 band aids, which is so classy), after we pointed out the difference, said, "What is another $3"? When I went back to check to confirm the price at the counter where we got the item, the associate there was texting people, and when I asked him to call up front to confirm the price labeled on the prodect, he just kind of blinked a lot, letting the hamster in his brain work overtime because I just interupted his texting technique. He then said that they placed the product in the wrong box, and that they were going to stand by the price that was rung up at the register.
So moral to this tale, is if you like being treated like your money is unappreciated, and want to meet people that makes you fear for the well being of our country, then shop here. I will never return to this place where partying was not the emotion I had after leaving this place. Definitely take heed to the negative commments made in the reviews on citysearch. I should have.
Pros: Great inspiration for an afterschool special.
Cons: Customer service, pricing, and the list could just go on and on.
The only thing I can say is, The Staff Stinks at helping out. The lines are long and the place is HOT!
I wonder if they pay min. wage? Maybe that is why the service staff is so rude. If I work in a hot dirty place like that I might not be nice to people either..............
if you call ahead to check on an item, expect a long hold time and inaccurate info. once there, items hard to find and employees are usually talking with each other vs. acknowledging a customer question... AC would be a plus but i can understand the lack of it due to the low prices... register lines are insanely slow. a bilingual cash register lane would be a real plus...
Cons: reliable inventory, info, reister lines, indifferent employees, receipt at door.
I heard about this store and decided to embark on a trip across to Houston to check it out. Huge store, um warm store (Houston/AC?) and the employees are just full of personality (not) - will turn to ebay or online before I make a trip there again. The employees there seem like you are bothing them when you ask them for help.....
Pros: Variety of items
Cons: Parking (ug) *LONG lines to pay*employee attitudes
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Unlike other reviewers, my experience at Arne's was just fine. I spoke to two different employees with questions. The first was helpful; not the most enthusiastic person I've ever spoken to, but certainly not rude either. The second was very helpful, polite and friendly. The selection was immense and amazing. The prices are excellent! I highly recommend this store. A great way to get the party goods you need at a great price!
Pros: Great prices, Great selection
Cons: Downtown, Over warm in store, Crowded
Great selection--especially ribbon and tins. There's no place like it in Houston. Staff VERY unhelpful--always act as if they're doing you a favor. EXTREMELY slow checkouts at all times of the day, but unbearable at lunchtime or 5 PM weekdays. Best time is at opening. If you have the time to spend you can save money, but be ready for the frustration of searching for items, searching for prices, and searching for a helpful employee.
Pros: selection, price
Cons: unfriendly staff, prices not marked, no logical order
Arne's has the best selection of party goods in Houston. Unfortunately the customer service is terrible, the majority of the employees seem to always be mad and are extremely rude to customers. Even if you know the routine (such as droping off your second floor merchandise at the conveyer belt and retrieving it on the first floor) and you follow all the rules exactly, they are still rude and appear to be mad at you all of the time. They will actually scream at you for what you feel is a simple question or they will just ignore you and not answer. It does not matter how nice you try to be or how much money you spend. It's an awful & humiliating shopping experience. It just isn't worth it to me anymore to continue to buy all of my personal, church or business party/meeting needs from them.
Pros: Excellent Selection, Reasonable Prices
Cons: Very Rude Staff, Slow Check Out, Show Receipt at door!
Any time I'm throwing a party I go to Arnie's first for all my decorating/party favor/tableware supplies. It's cheaper than anywhere else, and I've never had to go somewhere else to get what I want. Also, if you are looking for a theme, just browsing the aisles will solve that problem for you.