VCA Mission Animal Hospital

★★★★☆
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29.3505 -98.5024
Map and Directions to VCA Mission Animal Hospital

210-692-4988

2822 Pleasanton Rd

San Antonio, TX

78221

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About VCA Mission Animal Hospital

Hours
M: 07:30am - 07:00pm, T: 07:30am - 07:00pm, W: 07:30am - 07:00pm, TH: 07:30am - 07:00pm, F: 07:30am - 07:00pm, Sat: 08:30am - 01:00pm, Sun: Closed

Pets & Animals

Pets & Animals
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3.5 4
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Reviews 1 - 4 of 4.
.

I called this business to get information on "The Puppy" packadge. I was on hold for about 10 min waiting for Cathy to tell me what the packadge included. However, this packadge is a great deal. I called around and this is the best deal I found!

3
★★★☆☆

I called this business to get information on "The Puppy" packadge. I was on hold for about 10 min waiting for Cathy to tell me what the packadge included. However, this packadge is a great deal. I called around and this is the best deal I found!

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Latest reviews from Citysearch.

.

Took my cat in as she was passing away, the Vet looked in her mouth and said ""oh yeah, she is dying"" gave no reason how or why. He and the front desk were more concerned about getting their 12 dollars left on the balance than explaining or being compassionate with my cat that was laying there dead. Once they received the remaining balance of 12 dollars they told me I could go retrieve my dead cat out of the bag in the back. I have never expeirienced such poor customer service and inhumane group of people. I only went there out of emergency. I am on the small better business board and can assure you that I will spread this around all sides of town. I am not sure on how people can sleep at night when they claim to love animals and yet they just care about the money. Stay away!!!!! and spread the word, as I will!!

1
★☆☆☆☆

Took my cat in as she was passing away, the Vet looked in her mouth and said ""oh yeah, she is dying"" gave no reason how or why. He and the front desk were more concerned about getting their 12 dollars left on the balance than explaining or being compassionate with my cat that was laying there dead. Once they received the remaining balance of 12 dollars they told me I could go retrieve my dead cat out of the bag in the back. I have never expeirienced such poor customer service and inhumane group of people. I only went there out of emergency. I am on the small better business board and can assure you that I will spread this around all sides of town. I am not sure on how people can sleep at night when they claim to love animals and yet they just care about the money. Stay away!!!!! and spread the word, as I will!!

Cons: no service or compassion

.

There was one rep that made all the difference! Her name is Cathy and she was fast, friendly, and knowledgeable. Her professionalism is the sole reason I will go back to give this place another shot. The vet tech was not all that friendly, but began to ""warm up"" to me at the end of my dogs visit. Cathy really listened to what I was saying. I truly felt like she cared, and that is rare at vet clinics, and/or hospitals. She gets a ***** Rating!!! Hope the techs and vets can catch up to her great customer service skills soon!!!!!!

5
★★★★★

There was one rep that made all the difference! Her name is Cathy and she was fast, friendly, and knowledgeable. Her professionalism is the sole reason I will go back to give this place another shot. The vet tech was not all that friendly, but began to ""warm up"" to me at the end of my dogs visit. Cathy really listened to what I was saying. I truly felt like she cared, and that is rare at vet clinics, and/or hospitals. She gets a ***** Rating!!! Hope the techs and vets can catch up to her great customer service skills soon!!!!!!

.

the rep was real nice she really cared for my dog haven she paid alot of attention to her then the vet saw her and he was real nice and gentle and it should that he cared for her i give this place a thumbs up. the price was very reasonable and the service was great!

5
★★★★★

the rep was real nice she really cared for my dog haven she paid alot of attention to her then the vet saw her and he was real nice and gentle and it should that he cared for her i give this place a thumbs up. the price was very reasonable and the service was great!

Message from VCA Mission Animal Hospital

We're more than an animal hospital! We're the place where pet parents know they can bring their pets for superb veterinary care that sets new standards for quality and kindness. For pets and pet parents alike, a trip to our clinic is an opportunity to see how our neighborly, welcoming staff cares for your pet as if it were their own, and treats you with the friendliness and respect you'd expect from an industry leader. Additional Services/Information: Appointments available: Mon-Fri Convenient hours Friendly professional staff Hard to manage pets welcome New clients always welcome New Kitten package New puppy package Spanish spoken Walk-ins welcome

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