After visiting what seemed like every high-end jewelry store in the city (Tiffany, Bulgari, Cartier, the new DeBeers store in the Galleria, Bailey, Banks, and Biddle, etc.) - and many more on-line - in search of a Christmas gift for my wife, I could not have been more pleased to find Past Era. The level of customer service I received from Marion and her associates was simply superlative. Everyone was warm, friendly, and, most important of all, extremely knowledgeable. These are not simply salespeople trying to earn a commission; Marion's knowledge of, and passion for, antique and estate jewelry is impressive and very evident. I had such an enjoyable experience picking out a necklace for my wife that I can't wait to come back and shop here again.
The selection is also quite impressive. They have a good number of pieces on display, but many more in stock. When I described what I was looking for (an understated necklace), Marion brought out three or four items that were ideal. She spoke knowledgeably about each piece, and there was never any kind of sales pressure at all.
I find a great deal of the jewelry at standard high-end jewelers to be a bit gaudy, hence my appreciation for antique and estate jewelry, which always seems to be tasteful and elegant.
In sum, do yourself a favor (and avoid the Galleria!) and visit Past Era. I will never visit another jewelry store.
Pros: Service, parking, selection, quality of merchandise