Tidwell Auto Service

★★★★★
33.0406 -96.7541
Map and Directions to Tidwell Auto Svc

972-612-1963

3283 Independence Pkwy

Plano, TX

75075

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Automotive

Automotive
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Reviews 1 - 50 of 123. « Previous 1 3
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Excellent. Honest, friendly, knowledgeable. I took my car there a couple of years ago just because it was convenient, but I've been going back there ever since because they do it right. I've recommended them to friends, and those friends are now regular customers, too. Never had a single problem. Just this morning, I went there because I was blowing antifreeze from the engine compartment. They diagnosed the problem, gave me some options and a recommendation, and fixed it for free. Total time: 8 minutes.

5
★★★★★

Excellent. Honest, friendly, knowledgeable. I took my car there a couple of years ago just because it was convenient, but I've been going back there ever since because they do it right. I've recommended them to friends, and those friends are now regular customers, too. Never had a single problem. Just this morning, I went there because I was blowing antifreeze from the engine compartment. They diagnosed the problem, gave me some options and a recommendation, and fixed it for free. Total time: 8 minutes.

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I trust Tidwell Auto Service completely.

6
★★★★★

I trust Tidwell Auto Service completely.

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I trust Tidwell Auto Service completely.

6
★★★★★

I trust Tidwell Auto Service completely.

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These folks are simply the best. I've been to many Plano-area shops over the past 20 years and have not seen one that comes even close to their service and pricing.

6
★★★★★

These folks are simply the best. I've been to many Plano-area shops over the past 20 years and have not seen one that comes even close to their service and pricing.

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The service was handled in a very professional, courteous and timely manner.\r
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Highly recommended

6
★★★★★

The service was handled in a very professional, courteous and timely manner.\r
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Highly recommended

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nice job.

6
★★★★★

nice job.

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My experience was perfect - as always! I recommend Tidwells to everyone I know...

6
★★★★★

My experience was perfect - as always! I recommend Tidwells to everyone I know...

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Price is right, service is good;)

6
★★★★★

Price is right, service is good;)

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We've been taking our vehicles to Tidwell's for years. They always do good work and their prices are reasonable. I much prefer this type of owner operated business over the chain store approach.

6
★★★★★

We've been taking our vehicles to Tidwell's for years. They always do good work and their prices are reasonable. I much prefer this type of owner operated business over the chain store approach.

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awesome job again looking forward in getting more work done on my camry

6
★★★★★

awesome job again looking forward in getting more work done on my camry

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The front office manager is such a nice, caring person and she went the extra mile to\r
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check the warranty on the part I needed\r

6
★★★★★

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The front office manager is such a nice, caring person and she went the extra mile to\r
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check the warranty on the part I needed\r

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Fantastic as always. Friendly and professional. Tidwell Auto Service is where my vehicles go for service and repairs.

6
★★★★★

Fantastic as always. Friendly and professional. Tidwell Auto Service is where my vehicles go for service and repairs.

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Great service - as always!! I recommend Tidwell's to friends (and strangers) all the time - Troy and team are the best!

6
★★★★★

Great service - as always!! I recommend Tidwell's to friends (and strangers) all the time - Troy and team are the best!

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Thank you for getting my old car back to me fixed for less than $200. 00 when I thought I was faced with scrapping it

6
★★★★★

Thank you for getting my old car back to me fixed for less than $200. 00 when I thought I was faced with scrapping it

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Always great service at reasonable prices!! Thank you!

6
★★★★★

Always great service at reasonable prices!! Thank you!

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I find Tidwell to be not only professional in their repairs but they are also the most honest at doing what they do when compared to any car/truck repair compnay I have ever been in contact with.

6
★★★★★

I find Tidwell to be not only professional in their repairs but they are also the most honest at doing what they do when compared to any car/truck repair compnay I have ever been in contact with.

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As always excellent service!

6
★★★★★

As always excellent service!

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As always, I have confidence in the great work done on my car. I go nowhere else!

6
★★★★★

As always, I have confidence in the great work done on my car. I go nowhere else!

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Always friendly and dependable- convenient 24 hour drop off-competitive pricing.

6
★★★★★

Always friendly and dependable- convenient 24 hour drop off-competitive pricing.

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The problem with the automobile was corrected and completed in a timely manner. The cost for the repairs was a good value. I have always had excellent service at Tidwell's.

6
★★★★★

The problem with the automobile was corrected and completed in a timely manner. The cost for the repairs was a good value. I have always had excellent service at Tidwell's.

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Always great counter service and quality work at a fair price. Our family relies on Tidwell's and has never been disappointed.

6
★★★★★

Always great counter service and quality work at a fair price. Our family relies on Tidwell's and has never been disappointed.

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Very honest and Lauren is an asset to the company--I always receive good service and only what is needed.

6
★★★★★

Very honest and Lauren is an asset to the company--I always receive good service and only what is needed.

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So far, every job has been handled with care, attention to detail, and courtesy. Loyal customers receive a discount which is really appreciated.

6
★★★★★

So far, every job has been handled with care, attention to detail, and courtesy. Loyal customers receive a discount which is really appreciated.

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Tidwell's is always courteous and helpful and they don't make me, as a woman, feel like I don't know about my car. Good and fast service.

6
★★★★★

Tidwell's is always courteous and helpful and they don't make me, as a woman, feel like I don't know about my car. Good and fast service.

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It's the most reliable car service I've ever have.

6
★★★★★

It's the most reliable car service I've ever have.

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Organizated and on schedule as told. Good job by all

6
★★★★★

Organizated and on schedule as told. Good job by all

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Always honest and accomodating. This is truly one place I know of where old-fashioned honesty and integrity are what they live by...Tidwell is the best!!

6
★★★★★

Always honest and accomodating. This is truly one place I know of where old-fashioned honesty and integrity are what they live by...Tidwell is the best!!

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Always a pleasure at Tidwell. Good people. Fast service. Reasonable prices.

6
★★★★★

Always a pleasure at Tidwell. Good people. Fast service. Reasonable prices.

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Outstanding service ... fast, courteous, good value, fixed first time ... as always with Tidwell!

6
★★★★★

Outstanding service ... fast, courteous, good value, fixed first time ... as always with Tidwell!

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Staff was very courteous and accommodating .

6
★★★★★

Staff was very courteous and accommodating .

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Work was done properly

6
★★★★★

Work was done properly

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I have received great, dependable service from them for 20 years.

6
★★★★★

I have received great, dependable service from them for 20 years.

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I am extremely pleased by both the service and prices at Tidwell. I took my car in for an oil change. I was going to drive to Garland for great prices on tires, they were able to match the price and save me a long trip. After I planned on

6
★★★★★

I am extremely pleased by both the service and prices at Tidwell. I took my car in for an oil change. I was going to drive to Garland for great prices on tires, they were able to match the price and save me a long trip. After I planned on

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Reliable, honest service!

6
★★★★★

Reliable, honest service!

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Great job. Everyone at Tidwell is very knowledgeable an helpful. The tune up that was done on my car was a very good value. The work was finished ahead of schedule.

6
★★★★★

Great job. Everyone at Tidwell is very knowledgeable an helpful. The tune up that was done on my car was a very good value. The work was finished ahead of schedule.

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Great and fast service. Only problem is that they are not open on weekends but I was in and out on a Thursday afternoon. Super friendly too.

6
★★★★★

Great and fast service. Only problem is that they are not open on weekends but I was in and out on a Thursday afternoon. Super friendly too.

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Repair diagnosed correctly, it was fixed timely and works great.

6
★★★★★

Repair diagnosed correctly, it was fixed timely and works great.

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I went to pick up my car from Tidwell Automotive in Plano, TX and was verbally attacked by the mechanic/owner. I asked a simple question about a coupon and I told him that he did not have to be so rude. I almost called the Plano Police Department today. I will never do business with Tidwell again nor step foot on their property. Lunatics and raving maniacs work there. They are rude and unprofessional. Existing and potential clients need to know before leaving their autos with them that they, too, might have a similar experience. Posted in their entryway are the Ten Commandments and Christian messages on their coupons. I usually don??t like to pass criticism on to others, but in this case this establishment does not need to be in business. I have to say it was the WORST client experience I have every encountered. Quality of work?I am not sure they can be trusted. I will file a report to the Better Business Bureau. My message to all, please choose another automotive place to take care of your needs. Of course, I did pay for their service, but never again.

2
★★☆☆☆

I went to pick up my car from Tidwell Automotive in Plano, TX and was verbally attacked by the mechanic/owner. I asked a simple question about a coupon and I told him that he did not have to be so rude. I almost called the Plano Police Department today. I will never do business with Tidwell again nor step foot on their property. Lunatics and raving maniacs work there. They are rude and unprofessional. Existing and potential clients need to know before leaving their autos with them that they, too, might have a similar experience. Posted in their entryway are the Ten Commandments and Christian messages on their coupons. I usually don??t like to pass criticism on to others, but in this case this establishment does not need to be in business. I have to say it was the WORST client experience I have every encountered. Quality of work?I am not sure they can be trusted. I will file a report to the Better Business Bureau. My message to all, please choose another automotive place to take care of your needs. Of course, I did pay for their service, but never again.

.

I swear this shop isn't what it used to be. My family and i have several vehicles that we ALWAYS take into TAS. For years we've been loyal and haven't taken any of our vehicles elsewhere. However, over time, they've gotten worse and worse. #1, the young lady at the front is usually very prompt in calling customers back. My last experience, she NEVER called me back. I had to harass her just for the simple fact I couldn't get them to call me back. Came back that I had a pretty extensive repair, which was expected. So, I gave them the # to my warranty company to go ahead and file a warranty claim. Didn't get a call back so I called my warranty company to check on the claim 2 days later. The company said they haven't heard anything from any repair shop. I called back to Tidwell and she says, "Oh I was just about to call them!" 2 DAYS LATER. At this point they've had my car for a WEEK. Finally, the ball started rolling and I was given the repair estimate...3 WEEKS LATER. Now, again I completely understand repairs take a while, but them having my car for 5 weeks is ridiculous. I feel taken advantage of especially since we've done so much business with them and have given them THOUSANDS AND THOUSANDS of dollars. They just aren't what they used to be and i will never do business with Tidwell Auto Svc again....period

1
★☆☆☆☆

I swear this shop isn't what it used to be. My family and i have several vehicles that we ALWAYS take into TAS. For years we've been loyal and haven't taken any of our vehicles elsewhere. However, over time, they've gotten worse and worse. #1, the young lady at the front is usually very prompt in calling customers back. My last experience, she NEVER called me back. I had to harass her just for the simple fact I couldn't get them to call me back. Came back that I had a pretty extensive repair, which was expected. So, I gave them the # to my warranty company to go ahead and file a warranty claim. Didn't get a call back so I called my warranty company to check on the claim 2 days later. The company said they haven't heard anything from any repair shop. I called back to Tidwell and she says, "Oh I was just about to call them!" 2 DAYS LATER. At this point they've had my car for a WEEK. Finally, the ball started rolling and I was given the repair estimate...3 WEEKS LATER. Now, again I completely understand repairs take a while, but them having my car for 5 weeks is ridiculous. I feel taken advantage of especially since we've done so much business with them and have given them THOUSANDS AND THOUSANDS of dollars. They just aren't what they used to be and i will never do business with Tidwell Auto Svc again....period

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The young lady at the front desk is friendly, professional and actually knows information about my car! Everyone I've dealt with at your center exemplifies great customer service and I recommend yall to everyone I know.

5
★★★★★

The young lady at the front desk is friendly, professional and actually knows information about my car! Everyone I've dealt with at your center exemplifies great customer service and I recommend yall to everyone I know.

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I love you guys and thanks for all your honest dependable service over the years. I pray you have a very good year!! I will get my timing belt replaced as soon as I get a job. Thank you so much for your work on my car recently.

5
★★★★★

I love you guys and thanks for all your honest dependable service over the years. I pray you have a very good year!! I will get my timing belt replaced as soon as I get a job. Thank you so much for your work on my car recently.

.

I just wanted to let you know how great it is having your team always help me with my auto repairs. Chris is excellent and is willing to give me great advice regarding my Jeep Wrangler. When my other vehicles run out of warranty, they will be in your shop when problems arise. Thanks for being there in our neighborhood.

5
★★★★★

I just wanted to let you know how great it is having your team always help me with my auto repairs. Chris is excellent and is willing to give me great advice regarding my Jeep Wrangler. When my other vehicles run out of warranty, they will be in your shop when problems arise. Thanks for being there in our neighborhood.

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The young lady up front was very courteous and not only notified me of what repairs were needed, but also just what those repairs entailed. As a woman who has always decided where to repair our vehicles, I am very impressed with this young lady's knowledge. Please keep up the good work, as it is very refreshing to have women up front who are knowledgeable about car repair and can relay proper information and answer questions.I was also given a 20% discount on repairs which was greatly appreciated!

5
★★★★★

The young lady up front was very courteous and not only notified me of what repairs were needed, but also just what those repairs entailed. As a woman who has always decided where to repair our vehicles, I am very impressed with this young lady's knowledge. Please keep up the good work, as it is very refreshing to have women up front who are knowledgeable about car repair and can relay proper information and answer questions.I was also given a 20% discount on repairs which was greatly appreciated!

.

always friendly, treat me like family and not just a customer

5
★★★★★

always friendly, treat me like family and not just a customer

.

I have entrusted my auto health to Tidwell's Auto Service for about 10 years and receive the same results each time. I was contacted before service was performed and explained what was needed and approximate cost of the full repair. Without fail, the bill was within reasonable cost to what was mentioned and results have always been acceptable.

5
★★★★★

I have entrusted my auto health to Tidwell's Auto Service for about 10 years and receive the same results each time. I was contacted before service was performed and explained what was needed and approximate cost of the full repair. Without fail, the bill was within reasonable cost to what was mentioned and results have always been acceptable.

.

My repair was handled timely and professional.

5
★★★★★

My repair was handled timely and professional.

.

I'm been a customer since about 1999, but ex-son-in-law recommended you. I'm still a happy customer! I appreciate the good service and I really appreciate having a place to good where I trust the advice I get - because I know nothing about cars!!

5
★★★★★

I'm been a customer since about 1999, but ex-son-in-law recommended you. I'm still a happy customer! I appreciate the good service and I really appreciate having a place to good where I trust the advice I get - because I know nothing about cars!!

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I love you guys and thanks for all your honest dependable service over the years. I pray you have a very good year!! Thank you so much for your work on my car recently.

5
★★★★★

I love you guys and thanks for all your honest dependable service over the years. I pray you have a very good year!! Thank you so much for your work on my car recently.

.

always friendly, treat me like family and not just a customer

5
★★★★★

always friendly, treat me like family and not just a customer

.

Once again I am pleased with the service I received and the speed of the repairs. The young lady up front was very courteous and not only notified me of what repairs were needed, but also just what those repairs entailed. As a woman who has always decided where to repair our vehicles, I am very impressed with this young lady's knowledge. Please keep up the good work, as it is very refreshing to have women up front who are knowledgeable about car repair and can relay proper information and answer questions. I was also given a 20% discount on repairs which was greatly appreciated!

5
★★★★★

Once again I am pleased with the service I received and the speed of the repairs. The young lady up front was very courteous and not only notified me of what repairs were needed, but also just what those repairs entailed. As a woman who has always decided where to repair our vehicles, I am very impressed with this young lady's knowledge. Please keep up the good work, as it is very refreshing to have women up front who are knowledgeable about car repair and can relay proper information and answer questions. I was also given a 20% discount on repairs which was greatly appreciated!