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Auto Parts & Accessories, Automotive Repair
BMW, Dodge, Ford, Honda, Infiniti, Lexus, Mercedes-Benz, Nissan, Toyota, Muffler Repair, Transmission Repair, Clutch Repair, Radiator Repair, Brake Repair, Oil Changes, Auto Diagnostics, Tune Ups
Austin Auto Repair Specialists - Pampered Auto Care seeks to satisfy every customer with the services of our staff of master technicians recruited from Europe who are certified to expertly pamper your vehicle & ensure it runs at its best. We serve the Greater Austin area, including Round Rock, Pflugerville, Cedar Park, Bastrop & Oak Hill. Our 3000 sq ft facility in Austin and our 5000 sq ft facility in Cedar Park is expertly equipped to handle every major & minor repair & maintenance. From complex services such as engine rebuilds and transmission repair to simple services such as tune-ups and oil changes, we can accommodate your every need in one location. All work & parts are guaranteed for 12 months. We also stay open late to accommodate your work schedule & you can even arrange a service appointment via e-mail!
The best auto mechanic shop ever! Saved me $850 on my BMW!!!!!!!!!!! Yes, that is 850 dollars less what dealership quoted me!
Way to go Pampered, I'll be back!
Posted 09/30/09 | Report Abuse
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Of all garages I visited in all these years this is the only one to be highly recommended from me . They are fast, honest and fixed what other garage MST up without additional charge.
Posted 05/01/07 | Report Abuse
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We are very leery of any car repair shop, but this one surprised us. They don't overcharge and won't give you a laundry list of items that MUST be fixed. they appear to be very honest! We have no fear taking our vehicles here for any repair work.
Posted 07/26/05 | Report Abuse
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I took my C-320 in for a B service and Mark was great. They did everything the dealership would do and more for about $160.00 less! I will take my Mercedes back for anything I need done.
Pros: Great service
Posted 11/30/09
I have been using Pampered Auto Care for couple years now and have been very happy with the service and with the staff at the shop. It is rare these days when you can say that you trust a service provider to do the right thing. You can trust that Pampered will do the right thing. They are honest and knowledgable and won't rope you into unnecessary repairs.
Pros: Honest, Knowledgable
Cons: none
Posted 05/29/09
I think it's important for every car owner to have a reliable, trustworthy mechanic that will not only fix your car correctly, but be fair about cost. Look no further than Pampered Auto Care for good, honest customer service. I first went there two years ago to replace my brakes and I have gone back for every car repair since.
There is a standard of respect for the customer at Pampered, and even a concern for the customer's well-being. They will always explain to you what's wrong with your car. They will charge you fairly. If you don't really need the repair, they'll tell you so instead of just taking your money. I've also seen them tell a customer when a different mechanic had messed up their car, in case they wanted to try and take it up with them first, before paying Pampered to fix the other mechanic's mistake.
The last time I went in, I was alerted by a check engine light and I thought there was something wrong with my transmission. Even though they were totally booked that day, they took ten minutes to read the code, show me what was wrong with the engine and explain my options. It was kind of them to take the time to deal with me, and smart too, because I made an appointment for the following weekend to have it repaired.
I have never met a better mechanic in my life. They know at Pampered Auto Care that if you care about your customers, that they will come back to you.
Pros: Trustworthy, Reliable, Fair
Cons: None
Posted 05/11/09
I have to admit that for a long time I didn?t have such a good experience in automotive business. Guys were awesome, helped me promptly, even gave me a ride home so that I can leave my BMW in the shop and not wait on it.
Besides, there are two other things that I liked:
1. Price ? I was 40% less quoted than on the dealership, and 20% less than the another shop I checked in the Cedar Park for the exact same work!
2. Detailed explanation ? Pampered tech explained to me in the depth why problem happened, what could be done to avoid it in the future, and how he fixed.
Definitely I do recommend Pampered Auto Care, and I will be back to this shop!
Pros: Price, service, ride home
Cons: None
Posted 04/29/09
I would highly recommend Pampered Auto Repair without hesitation.Professional service and charges are reasonable.
Pros: all
Cons: none
Posted 03/21/09
Today was my lucky day!!!!!! Friend of my recommended to me Pampered Auto Care, and I?m so happy that I listened! I have Mercedes Benz 2005, and it is in great shape, but I keep hearing some noise and decided to go to check with mechanics. I first went to the Mercedes Benz Georgetown and they start quoting me with all kind of ?necessary? repairs. I didn?t understand not even a word what they were stating, I?m not into cars, but I didn?t need to understand that mechanical terminology, what I understood was a repair estimate - $1400 ? yes, you are reading right one thousand four hundred dollars! That sounded too much to me, so I went home to think about it ? I?m so glad that I did! I took my friend?s advice, and went to see Pampered mechanic. They looked at my car, told me what was wrong, ordered part, fixed, and everything was done in 40 minutes!!!!!!!!!!!!!! And the most important part ? the invoice stated $385!!!!!!!!!!!!! You do the math to see how much I saved! Not even mentioning that my car is driving smooth and quiet. Thank you Pampered Auto Care you got another customer!
Pros: Reliable, fast, friendly, CHEAP!
Cons: NONE
Posted 03/20/09
We brought in our daughter's car for an overview of repairs needed and we were very impressed with the honest assessment we received. Very thorough and came through with promised return time. We plan to use this place for all our automotive needs. Thumbs up!
Pros: Quick repairs, overnight key drop off, they will give you the honest scoop on what you do and don't need to fix
Posted 03/12/09
I went today to fix my 2006 BMW; I had some strange noise on the left side. The guy that took care of my car was absolutely amazing. He told me specifically what was wrong and fixed for less than 40 minutes. What I was so amazing about was to hear that some other part should be replaced soon, but not yet, in three to four month. This is a first time that one repair shop doesn?t want to rip me off, rather tell me what should be done in some future. I feel so confident to give them my car again! Thank you Pampered Auto Care!
Posted 03/07/09
These guys are honest and smart. After they fixed the AC on my BMW (pulling the dash and reconnecting wires) I picked it up. A few miles down the road it stopped working. I took it back and they had to get another part. They didn't charge me labor for the extra work. It's hard to find a way to get around the dealerships, which rob you blind. These guys are the best alternative I've found.
Posted 02/02/09
"I've been to CBA in Cedar Park twice, and both times have ..."
"I won't use another mechanic. I am very pleased with the work ..."
