One Hour Air Conditioning & Heating

These people are always on time which I like because I do not like to sit at home and wait. They also spend a great deal of time checking everything.

Posted 11/27/08 | Report Abuse

Was this review helpful to you?

I got home Friday evening, mid June to an 87 degree house. I called the number at 8:00p.m. and spoke to Randy who was pleasant and stated he could have someone at my home between 8 and 11 the next morning and that he would call me back within the hour to give me a more exact time. I did not get a call back.At 7:45 a.m. Saturday I called and left a voicemail on the system that stated a manager would call back within 15 minutes. I began to get worried and started researching other companies. At 8:30 I called back and after a wait on hold spoke to someone who knew my last name after I stated my first and was very apologetic and stated they had some problems but someone had already been dispatched to my home. Casey arrived at my home by 8:45 and was apologetic for the confusion, courteous and professional. The work was done quickly, and at a price I felt was fair. They charge a set, pre-determined and explained price for the visit and the cost of work done was given to me in writing before starting and was per a written company wide schedule the technician had. He explained the warranty before he left and offered me information on a service contract but did not pressure me into buying it.

Posted 06/21/08 | Report Abuse

Was this review helpful to you?

I'd rather someone call and say they are running behind than just to show up any old time. One Hour Air Conditioning made up for it by doing excellent work, taking a LOT of extra time to explain all the facets of an old system, and stayed longer than I expected, and all of the work was done for the quoted flat rate of $99. The tech arrived within the window, which was late in the day, and was still there at 7:30pm. Well worth it; I highly recommend the service.

Posted 06/20/08 | Report Abuse

Was this review helpful to you?

No, you get what you pay for, GOOD SERVICE. They set appts within a few hours window but they are usually there closer to the begining time. If you become a Comfort Club member, like I am, you get alot of benefits. No extra charges for holidays, weekends, after hours - and they DO come out during those times... I pay $199 per year - and it also includes maintenance on my AC & Furnace, they gave me a discount booklet as well, so I get a discount at some places in the area. Oh and I also get 15% off of all repairs. I've had a much better experience with them than with any other HVAC company in the area!!

Posted 03/07/08 | Report Abuse

Was this review helpful to you?

I encountered a problem the other day, and ran across this One Hour Air Conditioning. I was impressed, within an hour my air conditioning was repaired!

Posted 08/09/05 | Report Abuse

Was this review helpful to you?