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I had a good customer service experience, the shop is nice. The prices are pretty high though and I really expected more than what they delivered. It was overpriced compared to the competition.
Posted 11/23/08 | Report Abuse
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I ordered an arrangement of simple calla lilies in a clear glass vase to be delivered for my friend's memorial service. I paid to upgrade to the premium size and was told this would entail a few extra stems and a larger vase. What I got instead of the elegant arrangement I ordered was a short, ornate black vase with no extra flowers but, a shrubbery of fern leaves. When I called to express my disapointment to the florist, they told me that what I had ordered was not appropriate for a funeral so they felt free to change it and they could not understand why I was upset.
Posted 04/19/08 | Report Abuse
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Park Cities Flower Market is a nice store and fun to browse. They have some lovely and unique arrangements. Their prices are a bit high, but they are located in a pretty upscale part of town. They are easy to work with and were great at offering suggestions to personalize the arrangement I ordered. They are convenient to my office and very customer oriented.
Posted 05/29/06 | Report Abuse
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This florist is a great place to go They have alot of really nice arrangements at very good prices The people there are nice and always do a good job on the arrangements The place is so pretty inside and the customer service is wonderful i would definately recomend this place to anyone looking to buy flowers or just a small gift
Posted 10/17/05 | Report Abuse
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"The staff was very knowledgeable and helpful with making my anniversary memorable!!! ..."