Insider Pages Reviews for Park Place Lexus

1 Stars: Park Place Lexus is easily avoidable (by Andrew H.)

Andrew H. — Fri, 04 Sep 2009 15:35:00 GMT

My wife and I have never had such a stressful and horrible experience when purchasing a new OR used car. To avoid going in to all the details, I'll just say that while we feel that we got a great deal (price), we will never purchase another vehicle from this dealership.

1 Stars: not good services (by Charles C.)

Charles C. — Mon, 20 Jul 2009 15:32:00 GMT

Don't go to their services. I had bad experience with them. They were dishonest with me. I like Lexus cars, but I was so surprised to know that Park Place Lexus in Plano didn't want to treat their customers right.

1 Stars: Terrible...Never Ever (by Von T.)

Von T. — Fri, 10 Jul 2009 20:20:00 GMT

The sales at Park Place Lexus are dishonest and they only care about making the sale. They withhold vital information from customers with regards to purchasing a certified used or none certified used vehicle. Ex. They will advertise that the vehicle is certified however, sale you the vehicle as a non certified vehicle. So you think you are negotiating the price and what you are really negotiating is whether or not the vehicle is certified or not. Talk about being swindled the sales representatives at Park Place Lexus in Plano Texas have master degrees with regards to deception. I will never ever purchase a vehicle from a dealership with the name Park Place Lexus. I would prefer to try my luck at SEWELL Lexus.

1 Stars: Terrible..Not a good one (by Sam S.)

Sam S. — Mon, 29 Jun 2009 05:46:00 GMT

I have bought car here and recommended it to my friends..now..all sort of BS like..no car wash if you have done your service some where else (that was out of station we did one time)..i did change my tires and alignment..No warranty for tires and no flat repaired for free though you buy tires from them(had to pay)... Also Do not ever try to talk and go through "SINA"..he is really a waste.There are so many other shops around PRESTON AREA for LEXUS service. Again Waste Waste Waste.. I would not even buy my next car though i love LEXUS

4 Stars: Great, luxurious dealer (by Bradley W.)

Bradley W. — Mon, 15 Jun 2009 23:43:00 GMT

I bought a car here two years ago and have been happy with the service and attention to customer satisfaction that they strive for. They've always done a good job with service and the free loan car that I get is a huge help. I'm not sure why some people have experienced difficulties getting a loan car but I've never had any issues.

On the down side, their parts department lacks knowledge and their prices are easily beat by Sewell.

5 Stars: Top notch Lexus car dealer (by Bill H.)

Bill H. — Mon, 25 Feb 2008 11:30:00 GMT

Three family members have purchased Lexus cars from Lexus Park Place and have found them to be competitive in price. They also provide friendly, quality service after purchase.

5 Stars: Lexus Car Dealership (by Jenny N.)

Jenny N. — Mon, 19 Sep 2005 12:22:00 GMT

If you are looking for a Lexus Car, this dealership has great service. We just brought a Lexus from them last year. As any dealership goes, you will have to negotiate to get the best price. If you purchase the car from them, you will get free car washes for the life of the car. Also, if you get your service done here, they will give you a free rental car. As always, there are plenty of drinks and coffee.

4 Stars: park place lexus (by candi l.)

candi l. — Mon, 11 Jul 2005 09:10:00 GMT

quality is definitely something you pay for and that is definitly what you get while I found that the care wad definitely out of my range i will definitly come back when i can afford this car as it was a delight to shop here