Longhorn Glass

★★★★☆
  • 13216 Pond Springs Rd

    Austin, TX 78729

    Map & Directions
  • 512-443-9000

About Longhorn Glass

Categories
  • Mirrors
Details
  • Mirrors
Hours
Call For Appointment
Special Offer
Call Today
Emails
  • leo_3612@sbcglobal.net
Year Established
  • 1989
Keywords
  • Auto Glass
  • Glass
  • Heavy Machinery
  • Mirror
  • Storefront
Services
  • Auto Glass Service
  • Auto Glass Repairs
  • Glass Installation For Heavy Machinery
  • Storefront
  • Curtain Wall
  • Patio Door Glass
  • Bathroom Mirrors
  • Glass Shelving / Cabinet Door Glass

Home & Garden

Home & Garden
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The Glass Guru of Austin

9222 Burnet Rd 102 Austin, TX

4.125 8
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Own a 5th wheel trailer, one of the large windows broke. 2 RV dealers recommended 2 glass companies. I read reviews -chose Longhorn Glass. Was a liite aprihensive since one RVer didn't give a good review. So... I called: the

3
★★★★★

Own a 5th wheel trailer, one of the large windows broke. 2 RV dealers recommended 2 glass companies. I read reviews -chose Longhorn Glass. Was a liite aprihensive since one RVer didn't give a good review. So... I called: the

.

So I go to U.T. and yes my car was broken into. I had 6 classes set up that day and couldn't leave. I called Longhorn Glass to get a estimate on my door glass the price was fair and so I proceeded to explain my issue with class and trying to get this done. They really went out of there way to help we , with picking up my keys from my roommate and going to my car at a parking garage while i went to all my classes. I didn't miss a class and got my car fixed (and they vacuumed the broken glass out) so I didn't have to do that either. I would have to say they've done me good, I really didn't know what I was going to do that morning, and I'm glad that I called Longhorn Glass.
Thank again
A satisfied customer!!!!!

2
★★★★★

So I go to U.T. and yes my car was broken into. I had 6 classes set up that day and couldn't leave. I called Longhorn Glass to get a estimate on my door glass the price was fair and so I proceeded to explain my issue with class and trying to get this done. They really went out of there way to help we , with picking up my keys from my roommate and going to my car at a parking garage while i went to all my classes. I didn't miss a class and got my car fixed (and they vacuumed the broken glass out) so I didn't have to do that either. I would have to say they've done me good, I really didn't know what I was going to do that morning, and I'm glad that I called Longhorn Glass.
Thank again
A satisfied customer!!!!!

Pros: great customer service!!!!!

.

This company and their employees were awesome to work with. My daughter's car was vandalized and she being a full time student was unable to meet with them. They picked up the keys from her, repaired the car AND vacuumed the glass AND returned the keys all before I got back to the office from lunch. AMAZING SERVICE!

2
★★★★★

This company and their employees were awesome to work with. My daughter's car was vandalized and she being a full time student was unable to meet with them. They picked up the keys from her, repaired the car AND vacuumed the glass AND returned the keys all before I got back to the office from lunch. AMAZING SERVICE!

.

Title says it all. Their customer service is awful. If anything goes wrong and you have to deal with them, you are in for hell. They will not call you back or be respectful of your wasted time. You will have to call them to get things fixed and basically do their job for them. I had them do work on my car a few months ago, and it turned out the glass wasn't sealed right. Then when I called to complain, they didn't care. They will also leave you waiting for hours and not give you any time frame or apologize for all of your time they have wasted. They are the cheapest for a reason! Pay a little more somewhere else so you don't take the risk and get screwed!

0
★☆☆☆☆

Title says it all. Their customer service is awful. If anything goes wrong and you have to deal with them, you are in for hell. They will not call you back or be respectful of your wasted time. You will have to call them to get things fixed and basically do their job for them. I had them do work on my car a few months ago, and it turned out the glass wasn't sealed right. Then when I called to complain, they didn't care. They will also leave you waiting for hours and not give you any time frame or apologize for all of your time they have wasted. They are the cheapest for a reason! Pay a little more somewhere else so you don't take the risk and get screwed!

Pros: None

Cons: Terrible customer service

.

I needed a window in my home replaced, I called Longhorn Glass they sent a technician named Mike
to do a survey, he was very knowledgeable, I was impressed at how quickly they came out and had it
replaced, very professional Company. It all started with the girls that answered the phone to Mike taking
care of the window, everything went so smoothly , I totally will refer anyone that needs any glass for their
home or auto to them, Great job!

2
★★★★★

I needed a window in my home replaced, I called Longhorn Glass they sent a technician named Mike
to do a survey, he was very knowledgeable, I was impressed at how quickly they came out and had it
replaced, very professional Company. It all started with the girls that answered the phone to Mike taking
care of the window, everything went so smoothly , I totally will refer anyone that needs any glass for their
home or auto to them, Great job!

Pros: awesome customer service!

.

I recently had my windshield replaced by Longhorn Glass. The situation was that I went in on a Saturday, prior to them closing and the owner had already sent home the guys who put in the glass. I was leaving to go out of town and didn't want to get pulled over because my windshield was badly broken. The owner, whose name is Fred was very polite, courteous and funny. He had the glass in stock and stood himself to do the job even after the store was closed. The price was great and he did a great job on my car. I haven't had any problems! Thank you Longhorn Glass and Fred for taking care of me. I told my parents and all of my friends about y'all!!! I highly reccomend this company to anyone who needs glass. They have been in business he said for almost 12years in Austin! HOOK 'EM HORNS!!!!!!!

2
★★★★★

I recently had my windshield replaced by Longhorn Glass. The situation was that I went in on a Saturday, prior to them closing and the owner had already sent home the guys who put in the glass. I was leaving to go out of town and didn't want to get pulled over because my windshield was badly broken. The owner, whose name is Fred was very polite, courteous and funny. He had the glass in stock and stood himself to do the job even after the store was closed. The price was great and he did a great job on my car. I haven't had any problems! Thank you Longhorn Glass and Fred for taking care of me. I told my parents and all of my friends about y'all!!! I highly reccomend this company to anyone who needs glass. They have been in business he said for almost 12years in Austin! HOOK 'EM HORNS!!!!!!!

Pros: Helped me out in a bind and did great work!

.

they replaced my windshield very fast and were very accomidating. installer #2 was the best. thank you longhorn

2
★★★★★

they replaced my windshield very fast and were very accomidating. installer #2 was the best. thank you longhorn

Pros: very quick

Cons: needs new truck

.

ok so they threw a window in my car but failed to clean out any of the broken glass inside the door panel..this caused the door locking mechanism to fail which would not allow me to unlock my car door. the OWNER came out to unlock the car door and he resulted in scratching ,gouging,and denting the area above the door panel and then tells my wife that he didnt do it ..it must have been the GUY WHO BROKE IN THE CAR blah blah blah....dude i found tool marks inside the car by the unlock button on the side that you said was not entered. ok yall for the worst part the PERVERT actually made a pass at my wife by asking her out to dinner....my god i wish i would have been home during all this. 1) YOU ARE A PATHETIC LIAR (2) YOU ARE A PREVERT (3) PROFFESSIONAL SERVICE WHAT A JOKE!!!!!!!! people what ever you do please be careful around this company ...mayby they will treat you better than us ....mayby worse. i can only hope the most horrible of things to happen to this man.!!!!!!!!!!!!!!!!!!!!!!! i have never written a review in my life prior to this incident....now i will read before i hire anyone ....as for long horn glass on ih 35 austin tx so long PERVERT.

0
★☆☆☆☆

ok so they threw a window in my car but failed to clean out any of the broken glass inside the door panel..this caused the door locking mechanism to fail which would not allow me to unlock my car door. the OWNER came out to unlock the car door and he resulted in scratching ,gouging,and denting the area above the door panel and then tells my wife that he didnt do it ..it must have been the GUY WHO BROKE IN THE CAR blah blah blah....dude i found tool marks inside the car by the unlock button on the side that you said was not entered. ok yall for the worst part the PERVERT actually made a pass at my wife by asking her out to dinner....my god i wish i would have been home during all this. 1) YOU ARE A PATHETIC LIAR (2) YOU ARE A PREVERT (3) PROFFESSIONAL SERVICE WHAT A JOKE!!!!!!!! people what ever you do please be careful around this company ...mayby they will treat you better than us ....mayby worse. i can only hope the most horrible of things to happen to this man.!!!!!!!!!!!!!!!!!!!!!!! i have never written a review in my life prior to this incident....now i will read before i hire anyone ....as for long horn glass on ih 35 austin tx so long PERVERT.

Pros: FAIRLY FAST IN SERVICE AND COST

Cons: OWNER IS A LIAR/PERVERT

Message from Longhorn Glass

With over 26 years of experience, we are your top choice for glass repair and installation for your home, business or car. From cracked windshields to broken mirrors, we handle all of your auto glass repairs. Our team of Certified Master Technicians can handle residential and commercial projects. Get quality service at an affordable price. All work is backed by a lifetime warranty. Broken auto glass can put you and your passengers at risk. Cracks and chips reduce visibility and can lead to dangerous driving conditions. Additionally, broken windshields and windows make your vehicle an easy target for theft. Our team provides quality and professional repairs on the spot to get restore your auto glass back to its original condition. You don't have to break the bank to get quality glass repairs for your car. Get a FREE $50 deductible and take advantage of our special offers. Additionally, you're covered with rock chip repair for up to 1 year after installation at no additional cost to you. Don't risk driving with broken glass on your car. We'll come to you at home or at work to handle the repairs without disrupting your schedule. Let us handle your insurance claim at no additional charge. We stand behind all of our work with a lifetime warranty. With more than 26 years of experience, our Certified Master Technicians can handle glass repairs and installation for all types of vehicles, equipment and machinery. Get replacement glass for virtually any type of machine. Additionally, with our FREE mobile service, we'll bring the glass to you. Don't worry about taking time out of your busy schedule to get the repairs and installation services that you need. We stand behind all of our services with a lifetime warranty. Whether you need a simple installation or extensive repairs, you can count on us to pay attention to detail and provide the quality that you deserve. You can also count on us for commercial and residential glass repair.

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