Pak Mail Anderson Mill
Austin company provides packing, crating and package shipping across the country, specializing in the transportation of art and furniture.
Message from Pak Mail Anderson Mill
We are your one-stop packing and shipping resource in the Austin area. We specialize in making sure your items, no matter how fragile or valuable, arrive at their destination safely. We ship anything anywhere. We also offer declared value coverage up to $50,000. As part of a large chain, we have national contracts with all major carriers; from small parcels to tractor-trailer loads & ocean freight. We ship domestically & internationally. Having multiple resources allows us to not only ensure your shipment arrives safely, but that it goes with the carrier best suited to your unique needs, from overnight documents to birthday presents for grandma, original artwork and anything in between. We also offer business services such as copies, notary, mailbox rental, business cards and printing, rubber stamps, greeting cards, packaging supplies, boxes, envelopes and courier service.
Editorial by Citysearch
Austin company provides packing, crating and package shipping across the country, specializing in the transportation of art and furniture.Key Points
- We ship anything anywhere
- No size or weight limits
- We pack for your peace of mind
The Inside Scoop
- The Extras - Free pick-up is available.
Latest reviews from Citysearch.
Dependable, Trustworthy, Dedicated
by GratefulinAustin
Just a few words to sum up the experience I have each time I visit Pak Mail on Anderson Mill. They handle all of my shipping and packing needs with a genuine smile. They are fast, efficient, and reliable. Thanks Joel for all that you and your team do!
Pros: Customer Service and Friendly Staff
Cons: Zero!
Posted 01/17/09
Successful Cake Shipment
by userbell
Pak Mail is the place to go for shipping expertise. My daughter got married a year ago in Austin and moved to Georgia. She forgot to take the top of her wedding cake with her. So I had to find a way to get the cake to her in one piece so she and her husband could celebrate their one year anniversary. Driving to Georgia was not an option! I went to a FedEx/Kinko location and they refused to cooperate saying it could not be done. Then I went to Pak Mail. Joel is the best! He created the perfect shipping solution and made it work. My daughter received the cake in perfect condition! It wasn't cheap but it was worth the joy in my daughter's voice when she called to say she had the cake. Thank you Joel for making a couple's first anniversary a perfect one.
Pros: Customer Service
Posted 12/22/08
Fantastic Customer Service!
by jenny9189200
The owner, Joel, called me the day a important Birthday package I had sent to my sister had been delivered, and with the exact time as well. I could rest assured that her gift made it to her hands on time. I was pleasantly suprised that the package arrived as soon as it did. I will definitely use Pak-Mail for all my shipments; Christmas, Birthdays, Graduations or anything that is important. I can trust that they know what they are doing and know the best way to get your package where it needs to go.
Posted 08/26/08
Pak Mail plus smiles
by RickvS
The owner Joel puts the Pops feel back into Mom/Pop style businesses, and Veronica is a delight.
Our whole family uses and loves this store for all of our shipping and stamp needs (and funny cards, and photocopies, and christmas candy -OMG!).
Two thumbs way up!
- R & K & Z
Posted 04/06/08
Shoddy Service
by joeshmoe1
I went here a couple days ago to ship off a letter next day delivery. The upcharge was outrageous. I guess I wouldn't have minded paying it as much if I didn't have to wait in the store for almost 10 minutes without so much as a hello. When I finally payed the cashier the $35 and change they short changed me when I compained the cashier was very rude and blamed me before finally apologizing. I will take my business elsewhere from now on.
Pros: wont be in business long
Cons: service, price
Posted 01/17/08
The best in town--I only use Pak Mail for my shipping needs
by chris99345
The Signs you sent to Phoenix Partners got there in one piece and the client was very happy. Just wanted to thank you once again for your packing expertise... I will be back!
Pros: Customer Service, Expertise
Posted 10/01/07
I trust only the best
by wolfmeister
Today I learned that UPS did refund the transport costs. Thanks for helping with that.
I am indepted for all your help with the package that took the 'long
path'. You did a good job! I'll always keep in my mind that there is someone
at the other side of the ocean that really takes care for his customers!
Greetings from Vienna in Austria, with no kangaroos around! ;-)
Pros: service, friendly owner and staff
Posted 10/01/07
Packaged With Extreme Care
by kkahler
I had to ship my daughter a computer and all the equipment like speakers and a printer. I was nervous that something would be damaged in the process but the staff at Pak Mail Anderson Mill took extreme care when packing the computer and accompanying accessories. The packages arrived as scheduled and in perfect condition. Thanks for doing such a great job with the packing.
Pros: Packed the items like they were his own!
Posted 09/10/07
Successful Delivery to Spain!
by melinda_brooks
Wanted to let every one know how grateful I am for PakMail owner, Joel Altsman, here in Austin, Texas.
I recently used his PakMail office to ship a package to my 20 year old daughter who is studying abroad in Granada Spain this semester. The package arrived in Spain within three days, but then went through a series of customs and delivery snafus. Joel stayed on top of the situation, tracking the package and calling me every day to update me on the status. He provided me with phone numbers and guidance, etc, so that my daughter was able to communicate with customs to answer all their questions. The package was finally delivered today much to my relief.
Thanks guys!
Pros: Customer Service
Posted 09/03/07
Best customer service in Austin
by pressing_on
If you have an item to ship or mail Pak Mail Andersen Mill place to go! Great service. Greeted with friendly expertise meeting my specific needs. Difficult, large or small packages receive excellent care. No more post office lines for me.
Pros: Easy parking, expert service, friendly staff, no waiting
Posted 03/06/07
The Shipping Experts
by w_c_s
The team at Pak Mail Anderson Mill know their stuff! Personal and friendly service. Exceeded my expectations. No lines, great value and free advice to have my package arrive on-time half-way around the world.
Pros: Staff focused on me, no waiting, on-time delivery
Posted 03/06/07
Great customer service!
by mountain1954
These are people who really care about getting your packages where they're going. They even called to tell me my package had arrived. No one else does that!
They also packed a fragile item and it arrived in perfect shape. I'm very impressed!
I won't go anywhere else for my shipping needs!
Pros: Friendly people
Posted 02/11/07
I'll never go to the Post Office again!
by mntaggart
When I needed to ship fragile wedding gifts to New York, my first thought was to go to the post office. Boy was I wrong! I don't have a ton of shipping needs so I'm not familar with the process and the forms I needed to fill out to ship my packages. I tried to find someone to help me but the only people were behind the counter and I would have had to wait in a 20-minute line to simply ask a question! Needless to say, I got frustrated and left. As I was heading back to work I passed the Pak Mail off of Anderson Mill and decided to drop in. I wish I would have had this idea in the beginning. Joel was so helpful and made shipping my gifts a breeze. The personalized service is just what I needed. I'll never walk in to a post office again! Oh, and they have really cute greeting cards. I picked one up to mail with my gifts.
Pros: Great customer service, Speedy service, Knowledgeable staff
Cons: None
Posted 02/11/07