Proctor James Dvm - Universal City Animal Hospital

Wow, I am impressed! The docs truly seem to CARE! They go out of their way to help our beloved pets. I had to have a cat put down and Dr. Butler was just so sweet, considerate, and compassionate.

I also prefer the small, cozy location...they're not overpriced to pay for a huge new office like my last vet.

Posted 05/11/09 | Report Abuse

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Nicest Staff Ever, Very Good Care, and they even have Kennels. My dogs have been kennelled there many times and joyfully go with the staff when dropped off. They were very caring when my cat was put to sleep and give tremendous care and tried very hard to care for her (the cat) in the weeks before she died. I've been everywhere else and they are the best! Period!

Posted 01/06/09 | Report Abuse

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We just moved here and picked it truly from a phonebook. We were very happy with how nice they are and how they seem to care for the pets. I was really impressed with how quickly the checked so many animals in. Very smooth and professional. Would recommend.

Posted 09/22/08 | Report Abuse

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i have plenty of pets to keep these docs in business. i have 2 cats, 2 snakes, 2 ferrets, a lizard, a hedgehog, and a dog. i completely love that they are able to take care of everyone one of them. all of the staff and docs are so personable and kind. not to mention, they have given every single one of my 'mammals' shots without a single one of them howling, meowing, or even flinching. way to go guys!!!! thanks for keeping my 'rugrats' healthy!!

Posted 06/30/08 | Report Abuse

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We have had to take our sweet mama bird there when she caught her foot in the cage and they were quick to receive her and fix her up. We take our dogs there for check ups. The doc was there for me to ease my mind and refer me when they were closed for the weekend when my bulldog went into labor unexpectedly. They supply my dogs with Frontline and heartworm meds. The costs for services are reasonable and they have the most helpful and friendly staff in that office. I highly recommend them for you animals!

Posted 02/29/08 | Report Abuse

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ok let me tell you what, these people are so sweet and they are so reasonable. My dog HEMI has had
1- A SKUNK BITE
2- PORCIPINE QUILLS (150) TOTAL
3- PARVO
4- PET DESTIMPER

lets just say they know him really well :)

they have always gone out of there way to help and have always takin hemi when he needed to rush in.
i love them
JENNIFER

Posted 01/15/08 | Report Abuse

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These people are the best! We took our sick 13 year old dog in to have her put to sleep and the doctor was so compassionate. Because their prices were so reasonable we were able to have her cremated and put in an urn. We also had a puppy who had a hip disease and they did surgery on her, four months later she is doing so awesome! She was only about eight months old at the time and we were worried about her quality of life, but they did such a great job that you would never know by looking at her walk that she ever had a problem. Again, their prices are very reasonable. My pets are my babies, and I wouldn't trust anyone else with them.

Posted 12/05/07 | Report Abuse

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I arrived in a panic about an hour before they opened and they kindly saw my puppy right away. The doctor called me personally to let me know she was fine. They took very good care of my little pound puppy.

Posted 07/09/07 | Report Abuse

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Always had good experiences with this clinic. The doctor is very compassionate and caring when it comes to your pet. Prices are reasonable and they are easy to work with if you are unable to afford a certain procedure. Staff are knowledgeable and kind. Carry special needs items that my animals require daily. Not my regular clinic, but one that I do like to use when necessary. Would recommend this veterinarian if you live in the area. Very good experiences here.

PROS: Great staff
CONS: Older office, but decent location.

Posted 11/15/05 | Report Abuse

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