Fort Worth Grass & Stone

★★★☆☆
32.9266 -97.3185
Map and Directions to Fort Worth Grass & Stone

817-232-0002

10379 North Fwy

Fort Worth, TX

76177

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About Fort Worth Grass & Stone

Home & Garden

Home & Garden
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Reviews 1 - 22 of 22.
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I paid for grass and installation. Installation is extremely expensive. The grass arrived a day LATE and YELLOW. I asked installer if this was OK. He said it would turn green in 2 days. Two weeks later it was still yellow even tho I kept it well watered. I called the office, then they said it would be 2 months for it turn green. I called the CC Co. to cancel the payment for the grass.

This got their attention.

The owner came to the house to check and verbally assaulted my wife. Very nasty person. Saying WE were at fault for planting in July! Yet they had no problem accepting the order. It took about 2 yrs to green up.

Don't trust this place and don't get burned or abused by them.

1
★☆☆☆☆

I paid for grass and installation. Installation is extremely expensive. The grass arrived a day LATE and YELLOW. I asked installer if this was OK. He said it would turn green in 2 days. Two weeks later it was still yellow even tho I kept it well watered. I called the office, then they said it would be 2 months for it turn green. I called the CC Co. to cancel the payment for the grass.

This got their attention.

The owner came to the house to check and verbally assaulted my wife. Very nasty person. Saying WE were at fault for planting in July! Yet they had no problem accepting the order. It took about 2 yrs to green up.

Don't trust this place and don't get burned or abused by them.

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.

For everyone doing yard improvement this summer, a word of caution. I recently bought a pallet of grass from Fort Worth Grass & Stone. It arrived covered in snow mold (a fungus) and promptly turned brown and dried up withing 24 hours of putting it on the ground. I called to get it replaced or my money refunded. Phone calls weren't returned until I threatened to file on my card to dispute the transaction. The owner finally called back, told me that I was stupid, should get a clue, that he had too many problems to deal with one measly pallet of grass but would not pick up the faulty grass and would not refund my money. Do not ever use them for your yard. It was one of the worst customer service experiences I've ever had.

1
★☆☆☆☆

For everyone doing yard improvement this summer, a word of caution. I recently bought a pallet of grass from Fort Worth Grass & Stone. It arrived covered in snow mold (a fungus) and promptly turned brown and dried up withing 24 hours of putting it on the ground. I called to get it replaced or my money refunded. Phone calls weren't returned until I threatened to file on my card to dispute the transaction. The owner finally called back, told me that I was stupid, should get a clue, that he had too many problems to deal with one measly pallet of grass but would not pick up the faulty grass and would not refund my money. Do not ever use them for your yard. It was one of the worst customer service experiences I've ever had.

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Recently needed alot of advice on the care and upkeep of my yard. Jeff, the owner was very helpful and knew alot about his product and how to maintain my grass. Great Customer Service, I have no problem reccommending this company for all your landscape needs. My grass was delivered on time, and I am very happy with it.

5
★★★★★

Recently needed alot of advice on the care and upkeep of my yard. Jeff, the owner was very helpful and knew alot about his product and how to maintain my grass. Great Customer Service, I have no problem reccommending this company for all your landscape needs. My grass was delivered on time, and I am very happy with it.

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No one is pickier than me on customer service. I want to be treated like I am super important, and this place is fine. I called first because I live in Mansfield. No one has grass here this weekend. They were very professional on the phone. When we got there, they were very nice. It's a nice place too. The prices were reasonable. All of their grass looked great. I feel bad when I have a bad experience somewhere and I do not get validation, but the reviews here are off the charts, and someone using the word d--k to describe the owner, and worst customer service ever, I did not see any of this. They actually have a B- on the BBB website, someone said a C or something. It makes me wonder if there is a disgruntled ex-employee and a few friends slamming them. My husband was happy as well.

4
★★★★☆

No one is pickier than me on customer service. I want to be treated like I am super important, and this place is fine. I called first because I live in Mansfield. No one has grass here this weekend. They were very professional on the phone. When we got there, they were very nice. It's a nice place too. The prices were reasonable. All of their grass looked great. I feel bad when I have a bad experience somewhere and I do not get validation, but the reviews here are off the charts, and someone using the word d--k to describe the owner, and worst customer service ever, I did not see any of this. They actually have a B- on the BBB website, someone said a C or something. It makes me wonder if there is a disgruntled ex-employee and a few friends slamming them. My husband was happy as well.

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Bought 5 yards of sand for a pool from Ross on Friday, needed for Monday morning. Ross said he would try to "squeeze" in delivery on Saturday. The driver was there at 9:00am Saturday with the sand. Ross did an outstanding job, and was very humerous as well! Thanks for a wonderful experience.

5
★★★★★

Bought 5 yards of sand for a pool from Ross on Friday, needed for Monday morning. Ross said he would try to "squeeze" in delivery on Saturday. The driver was there at 9:00am Saturday with the sand. Ross did an outstanding job, and was very humerous as well! Thanks for a wonderful experience.

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1 out of 1 people found this review helpful.

.

Recently had landscapers lay sod in our backyard. Went here to get a few additional pieces.. HUGE MISTAKE. The sod was laid right next to what was just laid.. but there was a huge difference. The bottom was very thin and didn't have much dirt.. it never took, never turned green. When I called, the owner was belligerent, said I didn't water it enough and it was just dormant.
When I brought it back the attitude was worse in front of my wife and son.. raising his voice and being very condescending, saying it was my fault. Constantly ranting, smoking, not evening trying to have a rational discussion. The reviews here are right in line with what I saw. Worst customer service ever!!!!

1
★☆☆☆☆

Recently had landscapers lay sod in our backyard. Went here to get a few additional pieces.. HUGE MISTAKE. The sod was laid right next to what was just laid.. but there was a huge difference. The bottom was very thin and didn't have much dirt.. it never took, never turned green. When I called, the owner was belligerent, said I didn't water it enough and it was just dormant.
When I brought it back the attitude was worse in front of my wife and son.. raising his voice and being very condescending, saying it was my fault. Constantly ranting, smoking, not evening trying to have a rational discussion. The reviews here are right in line with what I saw. Worst customer service ever!!!!

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.

The guys Fort Worth Grass and Stone were awesome !!!!
I needed some grass installed around a new swimming pool, this was Dec. 22, they installed it Dec 24th Christmas eve. I still cant believe they got it done so fast. Great company, good guys. I will be using them agian.

5
★★★★★

The guys Fort Worth Grass and Stone were awesome !!!!
I needed some grass installed around a new swimming pool, this was Dec. 22, they installed it Dec 24th Christmas eve. I still cant believe they got it done so fast. Great company, good guys. I will be using them agian.

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1 out of 1 people found this review helpful.

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I cannot believe, that a person who is running his own business thinks that he can talk to his customers the way he does. Rude isn't even close to describing this maladjusted individual without any sort of business sense. Jeff, have you heard of "repeat business", "referrals" or "what goes around comes around"? Your foul mouth and poor attitude is your own way of shooting yourself in the foot. By the way, I really loved your C+ rating on the Better Business Bureau.

Avoid this company, shop elsewhere where your money is welcome.

1
★☆☆☆☆

I cannot believe, that a person who is running his own business thinks that he can talk to his customers the way he does. Rude isn't even close to describing this maladjusted individual without any sort of business sense. Jeff, have you heard of "repeat business", "referrals" or "what goes around comes around"? Your foul mouth and poor attitude is your own way of shooting yourself in the foot. By the way, I really loved your C+ rating on the Better Business Bureau.

Avoid this company, shop elsewhere where your money is welcome.

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Their product is so-so. Nothing special. However, the customer service is as poor as you can imagine. Don't believe me? Call them and inquire if they have any sod.A typical conversation will go something like this:Good morning. Do you have any sod?No.Okay. Do you know when you will get some?No.Unreal---I can't believe they are still in business. As MANY others have mentioned on here----simply go somewhere else. You will regret dealing with these people.

1
★☆☆☆☆

Their product is so-so. Nothing special. However, the customer service is as poor as you can imagine. Don't believe me? Call them and inquire if they have any sod.A typical conversation will go something like this:Good morning. Do you have any sod?No.Okay. Do you know when you will get some?No.Unreal---I can't believe they are still in business. As MANY others have mentioned on here----simply go somewhere else. You will regret dealing with these people.

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We purchased sod from this company last year. It was so bad this year we are tilling the areas where we laid the sod and laying new sod from someone else. The owner knows it all and is very rude. Customers are treated like idiots even those with a horticultural degree.

Do NOT use this company.

1
★☆☆☆☆

We purchased sod from this company last year. It was so bad this year we are tilling the areas where we laid the sod and laying new sod from someone else. The owner knows it all and is very rude. Customers are treated like idiots even those with a horticultural degree.

Do NOT use this company.

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This last weekend before going to pick out stone to landscape my yard I read reviews. I was hesitant to try Fort Worth Grass as the reviews looked mixed but having been in business for myself for years, I realize that you can't please everyone and some folks are just plain hard to deal with, so I decided to give it a try and boy am I glad I did. Jeff, the owner, was very helpful. I have never taken on such a project and had a million questions, but he answered them all and thanks to all his input and guidance I now have a wonderful pathway and flower bed border!

PS - To the person with the license issue, It is not uncommon to ask for a driver's license number from someone paying with a check, regardless of whether it is their personal check or a check for the company they work for or whatever. In fact, it has helped me collect on hot checks a number of times and is listed by the Tarrant County District Attorney as one of the things requested when you go to collect. See for yourself on the website http://www.tarrantda.com/hotchecks/requirements.htm

5
★★★★★

This last weekend before going to pick out stone to landscape my yard I read reviews. I was hesitant to try Fort Worth Grass as the reviews looked mixed but having been in business for myself for years, I realize that you can't please everyone and some folks are just plain hard to deal with, so I decided to give it a try and boy am I glad I did. Jeff, the owner, was very helpful. I have never taken on such a project and had a million questions, but he answered them all and thanks to all his input and guidance I now have a wonderful pathway and flower bed border!

PS - To the person with the license issue, It is not uncommon to ask for a driver's license number from someone paying with a check, regardless of whether it is their personal check or a check for the company they work for or whatever. In fact, it has helped me collect on hot checks a number of times and is listed by the Tarrant County District Attorney as one of the things requested when you go to collect. See for yourself on the website http://www.tarrantda.com/hotchecks/requirements.htm

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Customer service is very important in our line of work and that is one of the biggest things this place lacks!! First I have to say it comes down to the owner. You poor people that work for him...
bless your hearts!! After allowing our company to pickup grass with the agreement to bring in a check later that day we were very pleased with their trust in us. BUT...when trying to deliver payment I was personally harassed for identification when I'm not even on the checking account. I'm sorry but I don't give out my DL for someone to make a copy of it for their pleasure. Besides it wouldn't do him any good to have my info since I wasn't the person who ISSUED the check!! My boss is. Then I received a phone call from the owner wanting the payment with again MY drivers license info on it. After refusing he proceeded to curse at me and tell me how unprofessional I was and that this was a "shady deal" I was trying to pull over on him. What?? I tried to take the check to him!! He doesn't deserve a voice to speak with so it spares the next person he decides to take his anger and frustrations out on.

1
★☆☆☆☆

Customer service is very important in our line of work and that is one of the biggest things this place lacks!! First I have to say it comes down to the owner. You poor people that work for him...
bless your hearts!! After allowing our company to pickup grass with the agreement to bring in a check later that day we were very pleased with their trust in us. BUT...when trying to deliver payment I was personally harassed for identification when I'm not even on the checking account. I'm sorry but I don't give out my DL for someone to make a copy of it for their pleasure. Besides it wouldn't do him any good to have my info since I wasn't the person who ISSUED the check!! My boss is. Then I received a phone call from the owner wanting the payment with again MY drivers license info on it. After refusing he proceeded to curse at me and tell me how unprofessional I was and that this was a "shady deal" I was trying to pull over on him. What?? I tried to take the check to him!! He doesn't deserve a voice to speak with so it spares the next person he decides to take his anger and frustrations out on.

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First of all, there is a beautiful, smiling girl who works there, and no matter how early i come in, she is always smiling and pleased to give great customer service! i scheduled a delivery for my bremuda grass, and it arrived on time, we were very pleased with the phone in advice, jeff, the owner gave us. our grass is thriving! thanks jeff and sam keep up the good work we will orrer from you again!

5
★★★★★

First of all, there is a beautiful, smiling girl who works there, and no matter how early i come in, she is always smiling and pleased to give great customer service! i scheduled a delivery for my bremuda grass, and it arrived on time, we were very pleased with the phone in advice, jeff, the owner gave us. our grass is thriving! thanks jeff and sam keep up the good work we will orrer from you again!

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I have had years worth of problems attempting to keep it useable with full coverage sod. I own 2 very active dogs and have had drainage problems. Jeff took the time to review my problems with my back yard. He recommended I take the time to install a french drain, and he explained the process (even my follow up phone calls). The Zoysia he sold and delivered to my home is beautiful. Wonderful to the bare feet and the dogs love it too. I could not have asked for more help than I was given. I recommend Jeff and his business for anyone looking for sod or rock. SLB - Saginaw

3
★★★☆☆

I have had years worth of problems attempting to keep it useable with full coverage sod. I own 2 very active dogs and have had drainage problems. Jeff took the time to review my problems with my back yard. He recommended I take the time to install a french drain, and he explained the process (even my follow up phone calls). The Zoysia he sold and delivered to my home is beautiful. Wonderful to the bare feet and the dogs love it too. I could not have asked for more help than I was given. I recommend Jeff and his business for anyone looking for sod or rock. SLB - Saginaw

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The first time I bought from this man, Jeff, who owns this company, I bought four pallets of St Augustines sod. Everything was great until I went back to buy six more which I was told they were cut that day. I proceeded to put down manure then lay the grass, all of it looked extremely bad to begin with and half of one pallet was dead when I put it down. Being in sales myself and understanding that sometimes things happen I called and spoke with Jeff, aka Dick and asked for a replacement of the dead half pallet and explained to him that I would like to buy six more pallets but I would like to have a $15 dicount on each pallet making it $100/pallet instead of $115. He then replied that the sod was not dead and that he would not replace the half pallet and I could buy the six new pallets at a new price of $125/pallet. Moral of the story, definitly under no circumstance do business with this man or his company. He should retire and let someone run his business so that he might have an opoptunity of being sucessful.

Read on to other reviews, apparently Scott F was correct, Dick is the appropriate name for this man. 3 terrible reviews and 1 positive from a over two years ago. Again, definitly do NOT do business with this man or this company!!

1
★☆☆☆☆

The first time I bought from this man, Jeff, who owns this company, I bought four pallets of St Augustines sod. Everything was great until I went back to buy six more which I was told they were cut that day. I proceeded to put down manure then lay the grass, all of it looked extremely bad to begin with and half of one pallet was dead when I put it down. Being in sales myself and understanding that sometimes things happen I called and spoke with Jeff, aka Dick and asked for a replacement of the dead half pallet and explained to him that I would like to buy six more pallets but I would like to have a $15 dicount on each pallet making it $100/pallet instead of $115. He then replied that the sod was not dead and that he would not replace the half pallet and I could buy the six new pallets at a new price of $125/pallet. Moral of the story, definitly under no circumstance do business with this man or his company. He should retire and let someone run his business so that he might have an opoptunity of being sucessful.

Read on to other reviews, apparently Scott F was correct, Dick is the appropriate name for this man. 3 terrible reviews and 1 positive from a over two years ago. Again, definitly do NOT do business with this man or this company!!

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I was greeted by apparently the same GRUMPY sales person... Which while I was in mid-sentence of talking to him inside at his desk left the conversation and went outside to smoke. Nice customer service you dick!! Then my delivery of stone was 6 and half hours late with no phone call to let me know they were running behind. And then proceeded to hang up on me when I questioned him as to why I didn't get a phone call that my order was going to late. If you have any common sense, DON'T use this company! Did I mention he hung up on me a second time when I just to tried to explain the situation. The guy there is a big Dick!! Oh and the Dick's name is Jeff just so you know who you are working with..

1
★☆☆☆☆

I was greeted by apparently the same GRUMPY sales person... Which while I was in mid-sentence of talking to him inside at his desk left the conversation and went outside to smoke. Nice customer service you dick!! Then my delivery of stone was 6 and half hours late with no phone call to let me know they were running behind. And then proceeded to hang up on me when I questioned him as to why I didn't get a phone call that my order was going to late. If you have any common sense, DON'T use this company! Did I mention he hung up on me a second time when I just to tried to explain the situation. The guy there is a big Dick!! Oh and the Dick's name is Jeff just so you know who you are working with..

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The first time I entered the place I was greeted by a grumpy old sales person who could care less if he had my business or not. He had a look on his face "as to what am are you doing here". Awkward as all I had a question, "Do you sell any stones for front yard gardens?". He then mustard up a answer of disbelief and said " I don't have man made stone, but I don't care if you look out back defacing the the store front. The moral of this story is do not purchase anything from a disrespectful vendor, who is not fully educated on stones. Maybe they should stick to selling sod and this probably the reason the store is always empty when I drive by, and i drive by allot living off Heritage trace Parkway. I would not buy from him even if he was giving it aways free.

1
★☆☆☆☆

The first time I entered the place I was greeted by a grumpy old sales person who could care less if he had my business or not. He had a look on his face "as to what am are you doing here". Awkward as all I had a question, "Do you sell any stones for front yard gardens?". He then mustard up a answer of disbelief and said " I don't have man made stone, but I don't care if you look out back defacing the the store front. The moral of this story is do not purchase anything from a disrespectful vendor, who is not fully educated on stones. Maybe they should stick to selling sod and this probably the reason the store is always empty when I drive by, and i drive by allot living off Heritage trace Parkway. I would not buy from him even if he was giving it aways free.

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We used this company when we landscaped our yard. We were very pleased with the bermuda sod that we purchased. It seemed to be of a good quality and was installed well. We were also very pleased with the workers and the job that they did. Having installed sod ourselves in the past, we vowed to pay someone in the future and their rates were very reasonable! We also purchased landscaping stones from them and they look great!! Very pleased!

4
★★★★☆

We used this company when we landscaped our yard. We were very pleased with the bermuda sod that we purchased. It seemed to be of a good quality and was installed well. We were also very pleased with the workers and the job that they did. Having installed sod ourselves in the past, we vowed to pay someone in the future and their rates were very reasonable! We also purchased landscaping stones from them and they look great!! Very pleased!

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Latest reviews from Citysearch.

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I bought 2 pallets of rock and was told they were both 3x6, note that the pallets were not beside each other. When they stone was delivered, it was obvious that one pallet was 3x6, while the other pallet is at least 4x6 (the stones range from 3.5 to 4.5" -- avg is 4") -- I called and Ross (he was very, very nice) said the owner would call me back. The owner was extremely hostile and condescending -- he asked me if he should fire Ross b/c Ross caused the problem -- I told him that Ross didn't cause the problem, he himself did b/c he was rude and not helpful...nothing like a 15 minute conversation with someone who can't take personal responsibility -- I will never do business with this company again. Jeff has himself to thank.

1
★☆☆☆☆

I bought 2 pallets of rock and was told they were both 3x6, note that the pallets were not beside each other. When they stone was delivered, it was obvious that one pallet was 3x6, while the other pallet is at least 4x6 (the stones range from 3.5 to 4.5" -- avg is 4") -- I called and Ross (he was very, very nice) said the owner would call me back. The owner was extremely hostile and condescending -- he asked me if he should fire Ross b/c Ross caused the problem -- I told him that Ross didn't cause the problem, he himself did b/c he was rude and not helpful...nothing like a 15 minute conversation with someone who can't take personal responsibility -- I will never do business with this company again. Jeff has himself to thank.

Pros: None

Cons: Rude, Condescending, Hostile,

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Owner, Jeff is very involved with getting things right. He reviewed my back yard problems of poor drainage and two active dogs. He recommending getting the drainage right with a French drain, and he even provided pointers to getting it right. He also recommended the Zoysia grass for my sod problems. The service was great. The yard looks wonderful. I love the Zoysia because it is so soft on my barefeet. The dogs love it too. It is like carpet and has been beautiful since day 1. Must remember what Jeff says when laying new sod, "Water, water, water".

5
★★★★★

Owner, Jeff is very involved with getting things right. He reviewed my back yard problems of poor drainage and two active dogs. He recommending getting the drainage right with a French drain, and he even provided pointers to getting it right. He also recommended the Zoysia grass for my sod problems. The service was great. The yard looks wonderful. I love the Zoysia because it is so soft on my barefeet. The dogs love it too. It is like carpet and has been beautiful since day 1. Must remember what Jeff says when laying new sod, "Water, water, water".

Pros: Great Service from very involved Owner - Jeff

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Fort Worth Grass and Stone has always served my needs with professional friendliness and courtesy. They have a great variety of stone and grass. I recommend this company very highly. You will be pleased with the products and service.

5
★★★★★

Fort Worth Grass and Stone has always served my needs with professional friendliness and courtesy. They have a great variety of stone and grass. I recommend this company very highly. You will be pleased with the products and service.

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The first time I entered the place I was greeted by a grumpy old sales person who could care less if he had my business or not. He had a look on his face "as to what am are you doing here". Awkward as all I had a question, "Do you sell any stones for front yard gardens?". He then mustard up a answer of disbelief and said " I don't have man made stone, but I don't care if you look out back defacing the the store front. The moral of this story is do not purchase anything from a disrespectful vendor, who is not fully educated on stones. Maybe they should stick to selling sod and this probably the reason the store is always empty when I drive by, and i drive by allot living off Heritage trace Parkway. I would not buy from him even if he was giving it aways free.

1
★☆☆☆☆

The first time I entered the place I was greeted by a grumpy old sales person who could care less if he had my business or not. He had a look on his face "as to what am are you doing here". Awkward as all I had a question, "Do you sell any stones for front yard gardens?". He then mustard up a answer of disbelief and said " I don't have man made stone, but I don't care if you look out back defacing the the store front. The moral of this story is do not purchase anything from a disrespectful vendor, who is not fully educated on stones. Maybe they should stick to selling sod and this probably the reason the store is always empty when I drive by, and i drive by allot living off Heritage trace Parkway. I would not buy from him even if he was giving it aways free.

Pros: Close to home

Cons: uneducated salepersons