Message from Austin Shoe Hospital
We Love Your Shoes as Much as You Do, "Since 1906"
- Shoe & Boot Repair
- Polishing & Dyeing
- Luggage, Purse, & Belt Repair
Since 1906, our craftsmen have been providing expert shoe repair. Stop by one of our convenient locations and we'll treat you and your shoes with genuine, old-world craftsmanship and service. From repair to polishing to dyeing, we'll keep your favorite footwear, purses and belts looking brand new.
Austin Shoe Hospital has all of the products you need for shoe care. And we repair so many other things including but not limited to luggage, handbags and briefcases. If it's made of leather, check with us. We'll repair it at a fraction of the cost to replace.
Please see our website for a full description of the services we provide. And if you can't get to a store, click on the Mail-In link on our website and you can get the same great service delivered to your front door.
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Austin Shoe Hospital
(512) 477-6515
3106 Windsor Rd
Austin, TX 78703
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Editorial Description by Citysearch
Since 1906, Texas shoe repair chain polishes, dyes and fixes boots and heels as well as luggage, handbags and belts.
Rated 8.8 out of 10 by Citysearch.
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Explore
Austin, TX
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Shoe Repair, Luggage
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5 Reviews
of Austin Shoe Hospital
in Austin
...Write yours here!
Week turnaround for shoe shine? 
Took a standard pair of black dress shoes here to be shined on a Wednesday afternoon, and the attendant told me to come back Friday after 5 to pick them up. I arrive Friday at 5:30 and he tells me there is a problem. He brings out two different black shoes, and asks which one is mine. He says it is not a big problem and he will definitely have this solved by the next morning, telling me he would call me to come and get them (Why couldn't he call me in the first place to tell me he had two different shoes for me instead of making me come in???). He also makes a lame excuse that there normal time to get the shoes back to me would be Saturday, to which I posed the question "Then why did you tell me to come in Friday" which he didn't know how to answer. It is now Monday morning, and I have yet to hear from this guy. Bad service, and I must have these shoes by Thursday. This post will be edited if I do get my shoes back soon, and a discount is awarded.
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Excellent work in a short amount of time 
I had a pair of shoes that were perfect, except for needing them strecthed and softened a little bit. The cost was very affordable, around $16 for the pair. I took them to the shoe hospital where they were ready in 2 days for me. The service was wonderful, the shoes were in excellent condition when I picked them up, and they have locations all over Austin.
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Need Shoes Repaired? 
I took my favorite pair of boots here to be resoled and to have one of the zippers fixed. They did an excellent job at the repairs and for a reasonable price. I paid a lot for my boots and when they had problems I had been scared that I would have to get rid of them. This was a great option!!!
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Great Place to Keep Old Shoes Looking New 
I had these indian sandals for over 3 years but ruined them one night in a night club. I always hear advertisesments of this so I gave it try. They did a great job with the sandals, and seem to put a new life on the sandals. Plus, they gave me whole alot of tips to keep them looking new and taking care of them. The service can be pricey but go in there and kind of know what you want to do, to keep it low.
PROS: Fast and Professional Service.
CONS: Seem to suggest unnecessary services
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barebones service 
I support the idea of shoe repair places. Unless your shoes are really cheap, getting them fixed will always be cheaper than buying new ones.
I do not have any experiences with the other affiliates of the Austin Shoe Hospital. I was somewhat dissatisfied with the service at the Windsor Rd. branch, though. They seem to care more about their profit than about their customers satisfaction (even though satisfied customers should mean more repeat business in the future).
PROS: convenience, turn-around
CONS: don't care about customer satisfaction
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fine for shoes I guess, but DO NOT take a handbag there
I took a moderately expensive bag to have its strap shortened. The original strap had a buckle, and I wanted the strap shortened and the buckle removed. This should've been simple, as one side of the strap was plenty long enough to create a strap without a seam. But when I went to pick it up, he'd shortened the strap by cutting into the longer side and leaving the buckle there, so that it was essentially 2 pieces joined in the middle by the buckle. I requested that he fix it, and he did, sort of. Now there is a Frankenstein's monster-like seam directly in the middle of the strap, right on top of my shoulder when I carry it. There are also bits of glue all over the place. Bad craftsmanship.
Pros: fine for basic shoe stuff such as sole protectors and heel caps
Cons: terrible job on basic handbag stuff like shortening a strap
Posted 03/30/07 at 3:52pm
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