Pearl Dental Clinic

after making an appointment for my daughter for asap visit due to a molar growing through her palette they filled three teeth and said to give her something for pain and said she would be fine. i called back due to the fact my mother took her and asked what was to be done about her tooth. they told me she had nothing wrong but a couple of fills. i reminded them she went because of her tooth and they said she was fine.this dentist has been reported to the university of dentist and better business bureau. they will be closed down they are not working on the patients right.

The dentist is incompetent, lab tech broke my partial, that cost me
$950.00 for a new one that did not fit, Had to buy another one at
Affordable dentist. These people at Pearl are bad news. don't go there. Money hungry creeps.

After spending almost $6000 on partial dentures and having to have teeth pulled, I had my top partial break. It was 2 years old and fit wonderfully. I was taking a bite out of a sandwich (white bread, cold cuts, cheese) when the partial broke in half. When I called the office, they said the plate was made in the Garland office so I went there to get it fixed right away. After waiting 30 minutes in the waiting room, They took me back for the dentist to come in and say the plate needed to be repaired. Finance girl comes in and says it will cost $295.00. I said no, something is wrong with the partial if it breaks for no reason after such a short time. She said if it had been loose I should have had an adjustment. It wasn't loose so no adjustment needed, why should I pay for repair? Something like that should not break in 2 years if you never had problems with it. No manager available to talk to. They will have her call me when she decides who should pay! Guy that makes them said they could last one day, month, year, who knows! Don't use them!

While the dentist here is competent after 4 visits and being kept waiting in the lobby for at least 30 minutes, usually closer to an hour and then when finally taken back to a room having to wait there for another half an hour I finally asked for my records and changed dentists. If they don't realize that a patient's time is valuable as well as their own and not overbooking even after receiving complaints about then they just don't need my business that bad.