South University Pet Hospital

806-745-2623

7801 University Ave Lubbock, TX 79423

tenderpetcare.com

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Insider Pages Reviews for South University Pet Hospital

Ratings_icons Great Vet Clinic

Courtney R.

I have been going to this Vet clinic for roughly 7 years. I convinced my parents to start taking their pets there as well. The last year and half there has been a change in ownership and I can not rave enough about Dr. Crouch. I have to admit the change of hands caused a huge turnover in staff and that was very unnerving at first. But now I am very fond of the staff. I just had to put down one of my beloved great danes. It was just horrible, but Dr. Crouch and her staff were very loving and patient not to mention very professional. The prices since the change of ownership have also become better. Needless to say I won't be taking my pets to any other Vet clinic. They have renovated and it looks very nice and it is extremely clean. If you are looking for a very compassionate and extremely competent vet clinic please look no further.

Posted 05/14/09 | Report Abuse

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Anonymous

This clinic has recently changed owership, the staff is friendly and the Vet is well trained and friendly too. They really seem to care a lot about the quality of care that is being delivered. I was impressed with the level of knowledge the Dr. displayed. My pet was given a through examination, and as a result some problems that I was not aware of and my previous Vet had not noticed were picked up on and treated before they became a big (and expensive) problem. They are also in the process of renovation, the new look should be very nice.

Posted 07/09/08 | Report Abuse

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Ratings_icons I'd give it no stars, but that is not an option

Anonymous

I had been going to this two-vet clinic for three years. My vet apparently was the non-owner of the clinic.

One of my dogs has developed significant health problems. He has been having diagnostic tests for almost two weeks. I talked to my vet on Wednesday about running more tests before doing exploratory surgery.

I dropped my dog off for the testing on Thursday, and when we picked the dog up Thursday evening, a new vet was there. Apparently the practice was sold. The vet who had been treating my dog was gone.

I have no opinion about the qualifications of the vet who purchased the practice. However, the owner of the clinic should have given the clients some notice that this was happening.

I cannot imaging this scenario occurring in other professions. Think about it. What would your reaction be to going into your lawyer's office or doctor's office and finding out that the practice had been sold overnight. The new owner is there, acting like you would just continue the relationship because he or she bought the practice.

I am now trying to track the vet who treated my dog. I don't blame this vet. I have learned from others that the employee vets are often given no notice of the sale before it is a done deal. I think this is a completely unprofessional way to run an allegedly professional business.

Posted 04/20/08 | Report Abuse

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