Texas Pizza Pasta & More

I'm big on customer service and they completely fail... I'm a sous chef at a local hotel and it was drilled in our heads the customer is always right. I spoke with the manager twice about sending the wrong order and over charging for items i did not request. First time i was hung up on.. then i called back and had to argue my funds my returned to my account. This place has no business being in business if this if how problems are resolved?!
I honestly feel bad for anyone who works with a man who treats people like this!
The food is good but they will always put you on hold and charge for Parmesan cheese when not even asked for!

Posted 02/11/09 | Report Abuse

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the pizza was soggy, the cheese is low quality, and the customer service is a bit lacking. When the delivery guy handed me the cardboard box it sagged so much in the middle you'd think they filled it with soup. I felt like I was misled about the pricing and then rushed through the credit card process before getting the total.

Posted 10/15/08 | Report Abuse

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I have tried ordering for delivery from this place on numerous occasions, but they don't answer the phone! I work at a hotel and they have their menus in our lobby for patrons, and they have the lowest minimum $$ for delivery, but what good is it if you can't place an order? Finally I just threw the menus away - I don't want my customers to be frustrated for nothing.

Posted 04/13/08 | Report Abuse

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I recently moved into the area so I used this site to try and find a good pizza place. Texas Pizza was the closest so i started there. ordered a meatball sandwich and a cheese pie. went to pick it up. the place is not a resaurant, just a counter with a kitchen in the back. (i guess because you can't see any of it) The sandwich was a 9in meatball and was bad. it tasted like one of those microwave sandwiches you buy at costco or sam's club. would have been better if it had no taste but it tasted bad. and the pizza was on par for the course. just as terrible just as mass produced microwave tasting. honestly you are better off at a national chain than this place and i don't like the chains. if i could give minus stars i would.

Posted 04/02/08 | Report Abuse

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Whether I am ordering 30 pizzas for work or spaghetti and salad for myself every bite is wonderful. We use them to cater our events whenever possible (which means anything from Greek and Italian to deli sandwiches or pizza).

I've never had a bad bite of food and have only ever heard one complaint from a group of about 80 people.

I would stake someone's (not mine) life on their food always being 195% awesome. :)

Posted 02/14/08 | Report Abuse

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i got an add stuck to my apt. door one day... get jillions of 'em. but one night i was hungry and noticed they had a lot on their menu -- not just pizza. i have to admit i have never tried their pizza (but i ordered one just now so i may update this!), but i have ordered their sandwiches, fries, and salads and they are really good. this place seems to be totally unknown but it's good and their delivery service time is usually 1/2 of what they tell you so that rocks!

Posted 01/04/08 | Report Abuse

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If your feeling lazy, maybe the weathers bad or maybe your at home not feeling well....you gotta eat! right! this place is defenitly for you. The choice and price on the menu are incredible and you can have it delivered to your front door if your in the area. Chicken, bbq, wings sandwiches, salads, deserts and the obvious, pizza and pasta. Ive tried the shrimp alfredo which is absolutle fabulous and the sandwiches are outstanding as well. Try the mexican pizza or Gyros..............choices are unbelievable!!!!!

PROS: Delivery min. $8.00
CONS:

Posted 03/29/06 | Report Abuse

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