We have used this company for the last three years, per recommendation of our neighbor, who has been using them for 35 years. We asked them to evaluate our AC, which they said they would estimate at no cost. We just got a bill for $100. Will be happy to revise this review if they waive this bill, but has already left a bad taste in my mouth. If they sucker us in with a "free estimate" then they should respect their words. To make matters worst, they misdiagnosed the problem anyways. The AC started back up with no need to replace the motor fan.
Additionally, the same neighbor who recommended them to us stated that she had them come out for her AC as well and they tried to sell her a complete new unit when three others told her that it was unnecessary.
Really disappointed with the current service. Seems they are trying to gouge faithful customers in a bad economy.
I would not recommend this company to anyone, and did more damage then they fixed. We had to call another company out to fix what This Services damaged. I have spoken to several managers from This Services, and they informed me that a refund in the amount of $499.00 would be applied back to my credit card. 30 Days later we are still waiting on credit, and they refused to call me back. I have filed a lawsuit against this company.
I took my '02 Cavalier to a shady place on the north side of fort worth...paid $150 for them to blow a bunch of my fuses. McCain's charges a flat rate of $75 to diagnose the problem. They learned it was a faulty wire interfering with the power switch and they looked for the wire until they found it, and then they replaced it. I think I paid around $250 total. I had gone 2 Texas summers already with no ac because I was so afraid to be taken advantage of. I felt confident that McCain's would do me right and they did. I'm so grateful.