Message from Ben White Automotive - North

Locally Owned and Operated by Master Certified L-1 Rated Technician
  • 12 Month 12,000 Mile Warranty
  • Professional Service
  • Reasonable Prices

Hi, I'm Tomas Dalin owner of Ben White Automotive Service Centers. I have been repairing cars since 1978, moved to Austin in 1985 and went to work at Sunbeck Automotive on south Congress. Sunbeck's was one of Austin's oldest and most reputable shops, it was at that time that I became a Master Technician. In 1993 I opened Ben White Automotive on Ben White Blvd. With the increase in complexity of fuel injection and computer controlled emissions I quickly certified as an L-1 Advanced Level Technician. After several years of building a great customer base in south Austin I decided in 2001 to open a second location in north Austin. In January of 2002 Ben White Automotive North opened its doors. All of the employees of Ben White Automotive are friendly, highly experienced professionals who can properly repair and service your car, no gimmicks, no run-around, I guarantee it.

MarkerBen White Automotive

(512) 506-8008

12538 Research Blvd
Austin, TX 78759

Editorial Description by Citysearch
Automobile repairs and service performed by ASE certified technicians using the best parts at reasonable prices.
Rated 9.7 out of 10 by Citysearch.
5 Reviews by Citysearch: (read all 71 reviews on Citysearch)

professional and courteous 4 Star Rating - Very good

The management was courteous and professional. Gave me a reasonable estimate on a reasonable list of recommended repairs. No high pressure sales tactics. The repairs effectively corrected the problems.

Pros: no surprises
Cons: time to complete work slightly longer than expected
Posted 07/02/08 at 6:38pm

Quality Mechanics 5 Star Rating - World class

Did a very good job on the brakes of this van. Mechanics are very detail oriented and are concerned for customer safety. Will be going back to this shop.

Posted 07/02/08 at 3:04pm

? 1 Star Rating - Unsatisfactory

I'm still pretty new to the area (less than 1.5 years) so I'm not sure where to take my cars. The one star by no means represents what kind work they do because I didn't get past the calls (two.) I read all of the reviews and was very impressed so I called to ask for an estimate for replacing an AC compressor on a 1995 Olds Cutlass. The person who answered the call was more than courteous he just didn't return my call after he said he would (20 to 30 minutes.) So I called back and once again he was very polite and said he forgot and apologized. I said I understood that they are probably busy so it wasn't a big deal. He told me he'd call me back in 20 to 30 minutes (once again), but I never got the call.

So that is why I can only give the one Star. I can't recommend a place (even if they are fantastic) if I can't get in the door.

Posted 06/16/08 at 2:56pm

Auto repairs 5 Star Rating - World class

Excellent service, good price and close to my job! This was my first time to use Ben White Automotive and I am pleased with their work and their professionalism.

Posted 06/04/08 at 2:55pm

Great help! 4 Star Rating - Very good

I called the south location and the guy that answered was horribly rude, he seemed like he was reluctant to hear me describe my problem. Didn't get his name or i would include for the owner, I called the north location and spoke the the mgr. (mike) and he was very polite and helpful. I just wanted to get his opinion and hear wut he thot the problem might be. He was able to to tell me what the problem most likley was and gave me an estimate. He was very helpful and I will probably be going to the NORTH location to get my vehicle serviced. Stay away from the south one.

Posted 06/03/08 at 1:38pm