The Spa @ Folawn's

★★★☆☆
The Premier Aveda Lifestyle Salon & Spa in San Antonio. Non Gratuity Salon and Open Late! Call 210.571.1132 to book your Appointment Today!
29.573 -98.5156
Map and Directions to Folawn's Day Spa

210-408-0101

14353 Blanco Rd

San Antonio, TX

78216

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Reviews 1 - 22 of 22.
.

Susan gave me the acne facial... I bought the products to see if it was better than proactive. My face is getting better!

4
★★★★☆

Susan gave me the acne facial... I bought the products to see if it was better than proactive. My face is getting better!

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.

I was referred here by my sister in law. She said the price was affordable and it was a no tipping salon. She was right, although i did read the reviews before i went and was a bit put off by them. I didn't experience any of the bad things in previous reviews. The staff called me and told me rebecca was running late, then when i got there i was greeted nicely by the gal that checks people in. Rebecca was awesome, she listened to what i wanted, did my color and haircut with efficiency. The total was 170, which is very reasonable, and they do not accept tips.

5
★★★★★

I was referred here by my sister in law. She said the price was affordable and it was a no tipping salon. She was right, although i did read the reviews before i went and was a bit put off by them. I didn't experience any of the bad things in previous reviews. The staff called me and told me rebecca was running late, then when i got there i was greeted nicely by the gal that checks people in. Rebecca was awesome, she listened to what i wanted, did my color and haircut with efficiency. The total was 170, which is very reasonable, and they do not accept tips.

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1 out of 1 people found this review helpful.

.

I don't know what day spa some of you went to, but it couldn't have been Folawns. I had been given a gift certificate 31/2 yrs. ago and they still honored it! I called to finally book an appointment, and got in right away. It was heaven!!!! I can't wait to go back and try some of their other services. Luv,luv!

5
★★★★★

I don't know what day spa some of you went to, but it couldn't have been Folawns. I had been given a gift certificate 31/2 yrs. ago and they still honored it! I called to finally book an appointment, and got in right away. It was heaven!!!! I can't wait to go back and try some of their other services. Luv,luv!

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.

I was referred to Folawn's from a friend, since I needed a new facialist while my usual was on maternity leave. As soon as I walked in the door I was warmly welcomed and was offered a beverage. I had just sat down and was greeted by my facialist, Heather, who was such a sweetie pie!

I was BLOWN away by her facial! It was the best facial that I have had in years, and I have had very many in my life. I've been having some skin issues and Heather was very informative and gave me useful advice. I will definitely be returning for more facials!

5
★★★★★

I was referred to Folawn's from a friend, since I needed a new facialist while my usual was on maternity leave. As soon as I walked in the door I was warmly welcomed and was offered a beverage. I had just sat down and was greeted by my facialist, Heather, who was such a sweetie pie!

I was BLOWN away by her facial! It was the best facial that I have had in years, and I have had very many in my life. I've been having some skin issues and Heather was very informative and gave me useful advice. I will definitely be returning for more facials!

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.

This has got to be the best present I have ever received and the best money spent. My husband has worked in this property strip and so he heard about them in that way. Every year now going on 5-6 years I have gotten the ultimate experience at the spa. It is an all day event including lunch. I have been to several spas with family and friends which can't compare to this salon/spa but love to bring everyone to Folawn's. They have great customer service, always willing to help in any way and I will soon be booking my next experience and will take another new customer in to enjoy their service.

5
★★★★★

This has got to be the best present I have ever received and the best money spent. My husband has worked in this property strip and so he heard about them in that way. Every year now going on 5-6 years I have gotten the ultimate experience at the spa. It is an all day event including lunch. I have been to several spas with family and friends which can't compare to this salon/spa but love to bring everyone to Folawn's. They have great customer service, always willing to help in any way and I will soon be booking my next experience and will take another new customer in to enjoy their service.

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.

The most amazing facial and haircut I have had in a very long time. Adrianna did my facial. OMG- I was practically asleep by the time it was over. Lynda cut and colored my hair. She was super professional and really listened to what i wanted. I will defintely be back soon for more pampering!! I would highly recommend this salon.

5
★★★★★

The most amazing facial and haircut I have had in a very long time. Adrianna did my facial. OMG- I was practically asleep by the time it was over. Lynda cut and colored my hair. She was super professional and really listened to what i wanted. I will defintely be back soon for more pampering!! I would highly recommend this salon.

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.

Folawn's is a great dayspa. I am not sure where people come up with such negative feedback, and I am almost wondering if these are jealous competitors trying to post fake evaluations. Regardless, I've been going to the salon for 3 years now, and have introduced several friends and my mother-in-law to this dayspa. Everyone I know has had a positive experience there. I've worked with Jackie Rodriguez and Erika (who is unfortunately no longer with the salon), and they were both terrific. I have long highlighted hair, and it looks terrific.

5
★★★★★

Folawn's is a great dayspa. I am not sure where people come up with such negative feedback, and I am almost wondering if these are jealous competitors trying to post fake evaluations. Regardless, I've been going to the salon for 3 years now, and have introduced several friends and my mother-in-law to this dayspa. Everyone I know has had a positive experience there. I've worked with Jackie Rodriguez and Erika (who is unfortunately no longer with the salon), and they were both terrific. I have long highlighted hair, and it looks terrific.

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.

let me just start by saying I cant believe how many people make comments about the front desk staff there.Give us all a break .Most spas and salon have the same help.Its always young girls and who are doing this while going to collage.and There gift certificates don't expire in 6months they drop in value.(read the back of your card lady. )And if there busy .Isn't that a good sign.If your going to slam a small business in today's economy why don't you call the owners or the manager and tell them your concerns .instead of this public chickens why out.Trying to destroy the reputation of a business that is obviously doing something right .They have been in business for 15 years and employee over 40 people.(I did my correct research) They have a Website with all the correct information. The bottom line is . I want real advice not stupid slander.

5
★★★★★

let me just start by saying I cant believe how many people make comments about the front desk staff there.Give us all a break .Most spas and salon have the same help.Its always young girls and who are doing this while going to collage.and There gift certificates don't expire in 6months they drop in value.(read the back of your card lady. )And if there busy .Isn't that a good sign.If your going to slam a small business in today's economy why don't you call the owners or the manager and tell them your concerns .instead of this public chickens why out.Trying to destroy the reputation of a business that is obviously doing something right .They have been in business for 15 years and employee over 40 people.(I did my correct research) They have a Website with all the correct information. The bottom line is . I want real advice not stupid slander.

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2 out of 2 people found this review helpful.

.

I would love to tell you what I think of Folawns, but after my husband gave me a $150 gift card, I tried 8-9 times to make an appt...they were always booked. Now my card is expired (6 mo. and your money is their's) and I never could get in for services. How convenient! The people answering the phone were always short and bad-tempered and I was on hold every time for no less than 4-5 minutes. I wouldn't give it any stars if that option were available.

1
★☆☆☆☆

I would love to tell you what I think of Folawns, but after my husband gave me a $150 gift card, I tried 8-9 times to make an appt...they were always booked. Now my card is expired (6 mo. and your money is their's) and I never could get in for services. How convenient! The people answering the phone were always short and bad-tempered and I was on hold every time for no less than 4-5 minutes. I wouldn't give it any stars if that option were available.

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0 out of 2 people found this review helpful.

.

Relaxing....This was my first time to this Spa and have been to some well known Salons in town, my best friend is a board member and had a spa day scheduled so I made appointments to go in with her! It was AMAZING! The staff at the front was very attentive and offered me a beverage and the technicians took the time to really care about my needs. I am proud to say that I have joined my friend in becoming an Board Member at Folawn's and would highly recommend this salon to all my friends.

5
★★★★★

Relaxing....This was my first time to this Spa and have been to some well known Salons in town, my best friend is a board member and had a spa day scheduled so I made appointments to go in with her! It was AMAZING! The staff at the front was very attentive and offered me a beverage and the technicians took the time to really care about my needs. I am proud to say that I have joined my friend in becoming an Board Member at Folawn's and would highly recommend this salon to all my friends.

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1 out of 1 people found this review helpful.

.

I went to have my hair colored and cut. The ladies at the front desk were very stuck-up. The stylist did my hair but rushed through the end. She didn't even cut my hair. My next appointment was a touch up color and highlights. The stylist doubled book and my hair got fried! She cut my hair shorter than we had discussed. I think she knew what she did. Then the cost was $220. Not worth it! My hair looks and feels damaged. I tried to call to speak to a manager. The receptionist must have known and only took a message. I never received a phone call. I would never go there or recommend that place. They do not have good customer service.

2
★★☆☆☆

I went to have my hair colored and cut. The ladies at the front desk were very stuck-up. The stylist did my hair but rushed through the end. She didn't even cut my hair. My next appointment was a touch up color and highlights. The stylist doubled book and my hair got fried! She cut my hair shorter than we had discussed. I think she knew what she did. Then the cost was $220. Not worth it! My hair looks and feels damaged. I tried to call to speak to a manager. The receptionist must have known and only took a message. I never received a phone call. I would never go there or recommend that place. They do not have good customer service.

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0 out of 2 people found this review helpful.

.

I'll keep this short. The front desk Girls were rude and didn??t even take the time to acknowledge me there was this tall blonde one who just rolled her eyes when I was checking in. My hair is fried, it??s like those girls have never even done a highlight before. The stylist was an older lady running around like she didn??t know what was going on. I went in for a root touch up and came out with my hair falling out. I will never ever go back. And I??m too embarrassed to call back because of how the front desk girls treated me. NEVER GO HERE

1
★☆☆☆☆

I'll keep this short. The front desk Girls were rude and didn??t even take the time to acknowledge me there was this tall blonde one who just rolled her eyes when I was checking in. My hair is fried, it??s like those girls have never even done a highlight before. The stylist was an older lady running around like she didn??t know what was going on. I went in for a root touch up and came out with my hair falling out. I will never ever go back. And I??m too embarrassed to call back because of how the front desk girls treated me. NEVER GO HERE

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0 out of 2 people found this review helpful.

.

I went to Folawns to get a color and cut. The front desk was very curt and treated me like I wasn't even a customer--i inconvenienced them with my presence. I asked my stylist to dye my hair a chestnut brown. He took 6 hours to finally finish my color, and when it came out it was completely jet black! The snobby girls and stylists next to me were all giggling and smirking at my extremely dark hair. I'm white as snow so of course it looked ridiculous--like i was in the Adams family or something. It was an embarrassing experience that I hope never to have endure again. The stylist was even laughing at his own screw up. And I still had to pay full price! I never want to go back to that place.

1
★☆☆☆☆

I went to Folawns to get a color and cut. The front desk was very curt and treated me like I wasn't even a customer--i inconvenienced them with my presence. I asked my stylist to dye my hair a chestnut brown. He took 6 hours to finally finish my color, and when it came out it was completely jet black! The snobby girls and stylists next to me were all giggling and smirking at my extremely dark hair. I'm white as snow so of course it looked ridiculous--like i was in the Adams family or something. It was an embarrassing experience that I hope never to have endure again. The stylist was even laughing at his own screw up. And I still had to pay full price! I never want to go back to that place.

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0 out of 2 people found this review helpful.

.

From the moment I walked through the door everyone was so attentive!!! The front desk was on top of everything! I sat for a minute for my appointment and watched that is wasn't just me, they took time out to greet everyone and offer us something to drink while we waited. Once I got to the back, my impression of this spa just kept getting better and better. I had a facial with Adrianna and my hair cut with Rebekah, they were both great and professional. I even had my make up touched up by Anna before I left. This Spa goes above and beyond my expectations!

5
★★★★★

From the moment I walked through the door everyone was so attentive!!! The front desk was on top of everything! I sat for a minute for my appointment and watched that is wasn't just me, they took time out to greet everyone and offer us something to drink while we waited. Once I got to the back, my impression of this spa just kept getting better and better. I had a facial with Adrianna and my hair cut with Rebekah, they were both great and professional. I even had my make up touched up by Anna before I left. This Spa goes above and beyond my expectations!

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1 out of 1 people found this review helpful.

.

Not only is Folawns an Aveda salon it is one of the most relaxing spas I have ever been to. My spa day went off with out a hitch; from the pedicure, massage, facial, and style. They even touched up my make up at no charge. Also this is a non tipping salon. So I did not feel pressured to tip every person I had a service with. That was my second experience. My first experience was a cut, my stylist Carol was very professional, gave me exactly what I asked for and made sure I knew how to style it when I got home. Not to mention the relaxing hand and arm massage you got during my shampoo. Also, the Aveda products I bought for my hair have done wonders they are all natural. I will never use anything else. I am telling everyone I know what a wonderful experience I had.

5
★★★★★

Not only is Folawns an Aveda salon it is one of the most relaxing spas I have ever been to. My spa day went off with out a hitch; from the pedicure, massage, facial, and style. They even touched up my make up at no charge. Also this is a non tipping salon. So I did not feel pressured to tip every person I had a service with. That was my second experience. My first experience was a cut, my stylist Carol was very professional, gave me exactly what I asked for and made sure I knew how to style it when I got home. Not to mention the relaxing hand and arm massage you got during my shampoo. Also, the Aveda products I bought for my hair have done wonders they are all natural. I will never use anything else. I am telling everyone I know what a wonderful experience I had.

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2 out of 2 people found this review helpful.

.

Okay, so here it is. The spa isn't the nicest I've ever been to, but on a scale from 1-5 stars, this place is a 4. The receptionists are exactly what the other reviews stated, basically unwelcoming. They make you feel unimportant and stupid for showing up for your appointment. I think it's there body language. As for the service I went there for, it was absolutely the best highlight job I've ever had. Jakie Rodriguez, the girl that did my hair explained to me that Folawn's is a non-tipping salon and that they only ask that you refer others to them. So I'm telling you to have her do your hair, you'll be happy you did! She even cut mine and styled it, something I've been too afraid to let anyone else do in a few years. I normally just get a trim. I will go back to her from now on. She foiled my hair to perfection in half the time it's taken others to do my hair.
While I waited under the dryer, I had tons of magazines to choose from and enjoyed a blueberry flavored cappuccino! The lights are dim and relaxing and I even received a 20% discount for making a last minute appointment. All you have to do is sign up to be on their e-mailing list through their web site. It was great! I'll tell everyone!

5
★★★★★

Okay, so here it is. The spa isn't the nicest I've ever been to, but on a scale from 1-5 stars, this place is a 4. The receptionists are exactly what the other reviews stated, basically unwelcoming. They make you feel unimportant and stupid for showing up for your appointment. I think it's there body language. As for the service I went there for, it was absolutely the best highlight job I've ever had. Jakie Rodriguez, the girl that did my hair explained to me that Folawn's is a non-tipping salon and that they only ask that you refer others to them. So I'm telling you to have her do your hair, you'll be happy you did! She even cut mine and styled it, something I've been too afraid to let anyone else do in a few years. I normally just get a trim. I will go back to her from now on. She foiled my hair to perfection in half the time it's taken others to do my hair.
While I waited under the dryer, I had tons of magazines to choose from and enjoyed a blueberry flavored cappuccino! The lights are dim and relaxing and I even received a 20% discount for making a last minute appointment. All you have to do is sign up to be on their e-mailing list through their web site. It was great! I'll tell everyone!

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2 out of 2 people found this review helpful.

.

Wow this place was just awful. You walk in and the girls at the front desk ignore your presence. In fact, they make you feel like its such an incovenience you just walked into their salon and disturbed them. I decided to just take a seat and wait for the massage therapist to come find me. My appointment was scheduled under the wrong name and after advising them I had a gift package they upgraded my massage (without my consent) and told me if I want to get the rest of the services that were supposed to be covered on the card I would have to pay a difference. In fact, the girl at the front suggested I down-grade my services so I could pay less of a difference for their "screw-up" in appointment setting. One receptionist was completely clueless and the other one was plain out rude. I never want to step foot in that place again. I'd rather give the remaining amount on the card back to the person who gave me the gift. What an awful experience.

1
★☆☆☆☆

Wow this place was just awful. You walk in and the girls at the front desk ignore your presence. In fact, they make you feel like its such an incovenience you just walked into their salon and disturbed them. I decided to just take a seat and wait for the massage therapist to come find me. My appointment was scheduled under the wrong name and after advising them I had a gift package they upgraded my massage (without my consent) and told me if I want to get the rest of the services that were supposed to be covered on the card I would have to pay a difference. In fact, the girl at the front suggested I down-grade my services so I could pay less of a difference for their "screw-up" in appointment setting. One receptionist was completely clueless and the other one was plain out rude. I never want to step foot in that place again. I'd rather give the remaining amount on the card back to the person who gave me the gift. What an awful experience.

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0 out of 2 people found this review helpful.

.

I have been to may spas around the world and Folawns spa is by far the worst!!First you will be rudely "greeted" by some Tammy Fay Baker looking woman (prior to death, of course). Next you'll be waved to tiny couches to wait while staff whirls around you ignoring you and acting like they are better than you (Um, right - you are the one cutting hair for a living, in the Caste system of long ago you would not even be allowed to talk to the person whose hair you are cutting so these ladies needs to get a reality check- but I digress)While you are rotting away on couch land you will not even be checked on by the staff. I have even saw a lady just get up and walk out - I wish I would have followed her. I don't look like these plastic, heavy make up, snoot that they seem to cater to.Don't go to Folawns Day Spa nightmare unless you enjoy being ignored, unvalued and generally treated like crap - if you do like that than this is the Spa for you!

1
★☆☆☆☆

I have been to may spas around the world and Folawns spa is by far the worst!!First you will be rudely "greeted" by some Tammy Fay Baker looking woman (prior to death, of course). Next you'll be waved to tiny couches to wait while staff whirls around you ignoring you and acting like they are better than you (Um, right - you are the one cutting hair for a living, in the Caste system of long ago you would not even be allowed to talk to the person whose hair you are cutting so these ladies needs to get a reality check- but I digress)While you are rotting away on couch land you will not even be checked on by the staff. I have even saw a lady just get up and walk out - I wish I would have followed her. I don't look like these plastic, heavy make up, snoot that they seem to cater to.Don't go to Folawns Day Spa nightmare unless you enjoy being ignored, unvalued and generally treated like crap - if you do like that than this is the Spa for you!

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0 out of 3 people found this review helpful.

.

Though normally out of my price rage, I went to Folwans for a haircut and had the most relaxing experience. As a first time customer, I received a complimentary aromatherapy scalp massage prior to having my hair washed. The stylist took time to ask what I wanted, how much time I normally spend on my hair, and kept my expectations realistic. Then we headed to get my hair washed. As a normal service while getting your hair washed, you get a scalp massage. This is the most relaxing experience!
The staff members are all very friendly!

PROS: Great service and staff
CONS: A little too pricey for my budget.

5
★★★★★

Though normally out of my price rage, I went to Folwans for a haircut and had the most relaxing experience. As a first time customer, I received a complimentary aromatherapy scalp massage prior to having my hair washed. The stylist took time to ask what I wanted, how much time I normally spend on my hair, and kept my expectations realistic. Then we headed to get my hair washed. As a normal service while getting your hair washed, you get a scalp massage. This is the most relaxing experience!
The staff members are all very friendly!

PROS: Great service and staff
CONS: A little too pricey for my budget.

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2 out of 2 people found this review helpful.

.

I had my hair and make-up done here on my wedding day. I liked the way Laura, the make-up artist, took into concern how I wanted to look on my wedding day. She listened to me and made suggestions based upon the pictures I brought. Everything turned out great the day of my wedding. I would highly recommend them

PROS: Attentive, Neat atmosphere
CONS: Interior is too dark, We had to redo my make-up using the outside light

4
★★★★☆

I had my hair and make-up done here on my wedding day. I liked the way Laura, the make-up artist, took into concern how I wanted to look on my wedding day. She listened to me and made suggestions based upon the pictures I brought. Everything turned out great the day of my wedding. I would highly recommend them

PROS: Attentive, Neat atmosphere
CONS: Interior is too dark, We had to redo my make-up using the outside light

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2 out of 2 people found this review helpful.

Latest reviews from Citysearch.

.

Have been going for too many years, there is no better. Atmosphere, attitude, etc.

5
★★★★★

Have been going for too many years, there is no better. Atmosphere, attitude, etc.

.

Susan made me feel super relaxed and comfortable about getting my ""downstairs"" done. I've felt weird getting that done before.\n\nShe made me feel totally relaxed about it. Part of the reason I didn't like it before is because they would pick the edge of the wax before pulling it off. She doesn't do that (because that really hurts.)\n\nI loved the results and have told my friends.

5
★★★★★

Susan made me feel super relaxed and comfortable about getting my ""downstairs"" done. I've felt weird getting that done before.\n\nShe made me feel totally relaxed about it. Part of the reason I didn't like it before is because they would pick the edge of the wax before pulling it off. She doesn't do that (because that really hurts.)\n\nI loved the results and have told my friends.

More about The Spa @ Folawn's

Folawn's has been a leading Aveda Lifestyle Salon and Spa in San Antonio since 1994. Offering relaxing massage,facials,manicures and pedicures along with the latest in hair design. COME JOIN THE CLUB...

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