I went to Toni & Guy for years, and like the "feel" of being at a real beauty salon w/beauty school prices.
I was lucky to work w/thesame student for the first year. She was attentive to my likes and dislikes and the service was NEVER supervised. The only time the instructor came around was for a question or to approve the final result.
The instructors were crass at times talking about customers once they left w/complete disregard that there were customers being serviced. Also, constructive criticism was easily misinterpreted to be complaints, and they would just say "there is nothing more that we can do for you here".
I sat through many haircut disasters, and most of the customers that I observed were pleased w/their haircut after a lot of "tweaking".
Bypass this one. Trust me.
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