Audio Depot

★★★★☆
32.6754 -97.1152
Map and Directions to Audio Depot

817-466-2441

4312 Matlock Rd

Arlington, TX

76018

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About Audio Depot

Hours
Monday: 09:00 AM - 07:00 AM
Tuesday: 09:00 AM - 07:00 AM
Wednesday: 09:00 AM - 07:00 AM
Thursday: 09:00 AM - 07:00 AM
Friday: 09:00 AM - 07:00 AM
Saturday: 09:00 AM - 07:00 AM
Sunday: Closed

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Reviews 1 - 13 of 13.
.

Awesome customer service! I have been coming here for a long time, and they always treat me well. I'm not really a big spender, but they make me feel just as important as someone who is! I would highly recommend this store to anyone who values customer service as much as they value product quality.

5
★★★★★

Awesome customer service! I have been coming here for a long time, and they always treat me well. I'm not really a big spender, but they make me feel just as important as someone who is! I would highly recommend this store to anyone who values customer service as much as they value product quality.

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.

Jon and his Audio Depot Family are the BEST at Customer Service far better than BEST BUY and WALMART and CAR TOYS put together

Jon and his family will go the extra mile to help you with all your audio needs He and his CREW will do anything to help you just ask him

Jon will not be UNDERSOLD He will meet or beat any AUDIO PRICING and STAND BEHIND Their work where other shops will NOT WARRENTY anything and blame you for any issues
NOT

AUDIO DEPOT!

ASK FOR JON!!!!!!!!!!!!!!!!!!!

AUDIO DEPOT will stand behind ANY AND ALL WORK without any issues IT'S GAURENTTEED!!!!!!!!!!!!!!!

5
★★★★★

Jon and his Audio Depot Family are the BEST at Customer Service far better than BEST BUY and WALMART and CAR TOYS put together

Jon and his family will go the extra mile to help you with all your audio needs He and his CREW will do anything to help you just ask him

Jon will not be UNDERSOLD He will meet or beat any AUDIO PRICING and STAND BEHIND Their work where other shops will NOT WARRENTY anything and blame you for any issues
NOT

AUDIO DEPOT!

ASK FOR JON!!!!!!!!!!!!!!!!!!!

AUDIO DEPOT will stand behind ANY AND ALL WORK without any issues IT'S GAURENTTEED!!!!!!!!!!!!!!!

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.

They have all the high end stuff at a reasonable price, don't get me wrong they have the moderate end equipment too. I however prefer only the best. They have it. Very happy with my Arc amps!

5
★★★★★

They have all the high end stuff at a reasonable price, don't get me wrong they have the moderate end equipment too. I however prefer only the best. They have it. Very happy with my Arc amps!

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.

Horrible and expensive loss... I originally went to audio depot, because their cost for install was cheaper. I told them specifically that i want them to install the front 5x7's and to disconnect the rear 5x7's and to mount my 6x9's instead using the previous wiring, and they said that there wouldn't be a problem with that...They installed my speakers but did a very bad job, for instance (they didn't screw my 6x9's down and they used duck tape to insulate the speakers from the metal chassis). After driving for 10 minutes my head unit turned off... so after going back, they said that there was something wrong with mercury head units that i needed to buy another head unit, and then i found out that they still had the 5x7 speakers still hooked up plus the rear 6x9's on the same speaker line. I complained and told them that it was their fault that they blew my head unit by overloading it. They said they messed up and wanted to make it right with me. So they supposedly gave me a deal with a jensen head unit for $350 dollars and they didn't charge me for the install. Well after another day of having the head unit I decided that I wanted to exchange my head unit out and get my money back because it was out dated, had problems, and was more expensive than suggested retail. When I returned to audio depot the owners were real jerks and were very argumentative. They wouldn't give me my money back and said that they would only offer store credit and that all deals were final. So then i used the store credit for an alpine speaker amp.,and it turned out to be a bad one, and had an overheating problem ever since I've had it.
I was so fed up with their lack of respect and crummy business practices that I refused to go back and exchange the amp for another one. My only hope is that no one else will make the mistake that I have by going to audio depot and wasting money and letting them destroy my car.

1
★☆☆☆☆

Horrible and expensive loss... I originally went to audio depot, because their cost for install was cheaper. I told them specifically that i want them to install the front 5x7's and to disconnect the rear 5x7's and to mount my 6x9's instead using the previous wiring, and they said that there wouldn't be a problem with that...They installed my speakers but did a very bad job, for instance (they didn't screw my 6x9's down and they used duck tape to insulate the speakers from the metal chassis). After driving for 10 minutes my head unit turned off... so after going back, they said that there was something wrong with mercury head units that i needed to buy another head unit, and then i found out that they still had the 5x7 speakers still hooked up plus the rear 6x9's on the same speaker line. I complained and told them that it was their fault that they blew my head unit by overloading it. They said they messed up and wanted to make it right with me. So they supposedly gave me a deal with a jensen head unit for $350 dollars and they didn't charge me for the install. Well after another day of having the head unit I decided that I wanted to exchange my head unit out and get my money back because it was out dated, had problems, and was more expensive than suggested retail. When I returned to audio depot the owners were real jerks and were very argumentative. They wouldn't give me my money back and said that they would only offer store credit and that all deals were final. So then i used the store credit for an alpine speaker amp.,and it turned out to be a bad one, and had an overheating problem ever since I've had it.
I was so fed up with their lack of respect and crummy business practices that I refused to go back and exchange the amp for another one. My only hope is that no one else will make the mistake that I have by going to audio depot and wasting money and letting them destroy my car.

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0 out of 3 people found this review helpful.

.

This place is TERRIBLE! They really do not know what they are doing. The owner and his wife are very rude. We came back with a problem within 24 hours and they said their job was done. We took our vehicle to a different stereo shop and was told that Audio Depot's install was laughable and we had to pay to have it fixed! Please trust me on this one...they do give a guarantee, but they have to back it up in order for it to mean anything. They give every excuse in the world why it is NOT their fault! Bad business practices and never the same installer twice! Head to North Richland Hills, it is worth the drive!

1
★☆☆☆☆

This place is TERRIBLE! They really do not know what they are doing. The owner and his wife are very rude. We came back with a problem within 24 hours and they said their job was done. We took our vehicle to a different stereo shop and was told that Audio Depot's install was laughable and we had to pay to have it fixed! Please trust me on this one...they do give a guarantee, but they have to back it up in order for it to mean anything. They give every excuse in the world why it is NOT their fault! Bad business practices and never the same installer twice! Head to North Richland Hills, it is worth the drive!

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0 out of 1 people found this review helpful.

.

I went to have my car windows tinted at Tint Depot and was VERY impressed! There were a couple of mishaps where some "trash" got between the film and the window and the owner graciously retinted them not once, but twice! He acknowledged the problem without me even pressing the issue and provided "service with a smile!" Whether your needs are auto or home entertainment, tinting, or wheels, I would HIGHLY recommend allowing Tint Depot to meet your needs! Best customer service in the Metroplex! Not sure why other posters complain of bad service, especially if the problem got rectified....maybe depends on attitude of customer.

5
★★★★★

I went to have my car windows tinted at Tint Depot and was VERY impressed! There were a couple of mishaps where some "trash" got between the film and the window and the owner graciously retinted them not once, but twice! He acknowledged the problem without me even pressing the issue and provided "service with a smile!" Whether your needs are auto or home entertainment, tinting, or wheels, I would HIGHLY recommend allowing Tint Depot to meet your needs! Best customer service in the Metroplex! Not sure why other posters complain of bad service, especially if the problem got rectified....maybe depends on attitude of customer.

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.

My son had a stereo system put into his truck and he was pleased with the service that he received from Audio Depot. About a month later, when he was receiving service on the vehicle at the dealership, it was discovered that the jack that is needed to repair flats was missing. They advised that the cost to replace the item would be around $125.00. My son decided to go back to Audio Depot to see if they knew where they had put the jack when they were working on the truck. They did not have an extra jack and they explained the procedures they follow when installing systems in vehicles. After I explained the situation to John, the owner, he willingly went out of his way to help us locate what we needed. I was pleasantly surprised and I am very pleased with the outcome.

Sharon Y. Collins

5
★★★★★

My son had a stereo system put into his truck and he was pleased with the service that he received from Audio Depot. About a month later, when he was receiving service on the vehicle at the dealership, it was discovered that the jack that is needed to repair flats was missing. They advised that the cost to replace the item would be around $125.00. My son decided to go back to Audio Depot to see if they knew where they had put the jack when they were working on the truck. They did not have an extra jack and they explained the procedures they follow when installing systems in vehicles. After I explained the situation to John, the owner, he willingly went out of his way to help us locate what we needed. I was pleasantly surprised and I am very pleased with the outcome.

Sharon Y. Collins

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.

I had my windows tinted and they did a terrible job. When I took the car back to have it redone under their "guarantee", the owner came up with several excuses why it wasn't their fault that some of the windows had not been properly cleaned before tinting, resulting in spots and fingerprints, and why some of the tint had been cut incorrectly, blaming it on my (new)car. He also argued that having some pieces of dirt and grass under the tint was normal. When I disagreed with him about these things, he flew into a rage (literally!, the guy threw a temper tantrum). Ultimately they did re-tint a couple of windows that had large pieces of dirt under them however they did not completely honor their guarantee and even on the windows that were redone I would rate their work as sub-par. Bottom line - worthless guarantee, terrible customer service, poor workmanship = stay away.

1
★☆☆☆☆

I had my windows tinted and they did a terrible job. When I took the car back to have it redone under their "guarantee", the owner came up with several excuses why it wasn't their fault that some of the windows had not been properly cleaned before tinting, resulting in spots and fingerprints, and why some of the tint had been cut incorrectly, blaming it on my (new)car. He also argued that having some pieces of dirt and grass under the tint was normal. When I disagreed with him about these things, he flew into a rage (literally!, the guy threw a temper tantrum). Ultimately they did re-tint a couple of windows that had large pieces of dirt under them however they did not completely honor their guarantee and even on the windows that were redone I would rate their work as sub-par. Bottom line - worthless guarantee, terrible customer service, poor workmanship = stay away.

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0 out of 1 people found this review helpful.

.

These people provide excellent customer service as well as competitive prices. i like having the personal touch, you know a place where you can talk to the tech and he will answer questions intelligently. A place where they will go above and beyond to meet your needs and they actually care about what they are doing for me. The techs continue to go the extra mile to be sure my job was done right and to their HIGH standards. I know I will keep going back

2
★★☆☆☆

These people provide excellent customer service as well as competitive prices. i like having the personal touch, you know a place where you can talk to the tech and he will answer questions intelligently. A place where they will go above and beyond to meet your needs and they actually care about what they are doing for me. The techs continue to go the extra mile to be sure my job was done right and to their HIGH standards. I know I will keep going back

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.

They have some of the best deals around. I bought a stereo system here for my son and they offered us the best price and great service. I would recommend calling them because we got a better deal than most large stores offer, and we did not have to wait to have it installed.

5
★★★★★

They have some of the best deals around. I bought a stereo system here for my son and they offered us the best price and great service. I would recommend calling them because we got a better deal than most large stores offer, and we did not have to wait to have it installed.

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.

This store offers great deals. Sometimes even better than the larger chain stores. They install quick, and do a great job. The work is guaranteed, and they are real easy to deal with. I think they are top notch. I would visit them before making any purchases. They carry all the name brands, and have great installers.This store offers great deals. Sometimes even better than the larger chain stores. They install quick, and do a great job. The work is guaranteed, and they are real easy to deal with. I think they are top notch. I would visit them before making any purchases. They carry all the name brands, and have great installers.

5
★★★★★

This store offers great deals. Sometimes even better than the larger chain stores. They install quick, and do a great job. The work is guaranteed, and they are real easy to deal with. I think they are top notch. I would visit them before making any purchases. They carry all the name brands, and have great installers.This store offers great deals. Sometimes even better than the larger chain stores. They install quick, and do a great job. The work is guaranteed, and they are real easy to deal with. I think they are top notch. I would visit them before making any purchases. They carry all the name brands, and have great installers.

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.

This store offers great deals. I think they are sometimes even better than the larger chain stores. They install quick, and do a great job. The work is guaranteed, and they are real easy to deal with. I think they are top notch. I would visit them before making any purchases. They carry all the name brands, and have great installers.

4
★★★★☆

This store offers great deals. I think they are sometimes even better than the larger chain stores. They install quick, and do a great job. The work is guaranteed, and they are real easy to deal with. I think they are top notch. I would visit them before making any purchases. They carry all the name brands, and have great installers.

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.

This store has great service and great prices on name brand equipment. You don't have to be a huge store to have great deals. They were great at installation and everything has been great. I was very satified with service, warranty and installation. I will return for my car audio needs in the future.

5
★★★★★

This store has great service and great prices on name brand equipment. You don't have to be a huge store to have great deals. They were great at installation and everything has been great. I was very satified with service, warranty and installation. I will return for my car audio needs in the future.

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