Molly Maid
| Recommended: | yes | 0 | no | 0 |
| Recommended: | yes | 0 | no | 0 |
Providing Quality Maid Service For Over a Quarter-Century Maid service customized to fit your needs. Employees bonded, insured, and thoroughly trained. We arrive fully equipped, in uniform, and in our signature Molly Maid car. Molly Maid professional maid service is the maid service you can trust every time. A regularly assigned two-member team, which is thoroughly and professionally trained, will clean your home. Here's what we'll do: Floors: Wash and/or vacuum throughout Kitchen: Clean countertops, dust and wipe appliances, spot-clean cupboard fronts and wash floors. Bathrooms: Spotlessly clean sinks, tubs, toilets and wipe counters. All rooms: Clean and dust baseboards, pictures, lampshades, knick-knacks, windowsills, furniture, basic light fixtures, and vacuum floors.
I'm not sure what happened with Ms. Wade, but I have been a weekly customer with Molly Maid since Aug 2005 and have always had great luck with the ladies who come to clean my home and those in the office. They always send two girls and never cancel any of my cleanings. The quality is pretty darn consistent also. Additionally, the rate I pay is lower than several cleaning companies here in Austin. I wouldn't trade my Molly Maids for anyone!
Posted 07/07/09
I requested a one-time cleaning service from this Company and was told the the hourly rate was $80/hr. They estimated it would take 2 1/2 hours to clean my house (2200 Sq Feet). When I came home, I noticed all of the ceiling fans, light fixtures and baseboards had NOT been cleaned. Not even lightly dusted. I called the company immediately (5:15 pm), but received a recorded message that they were only open from 8-5 pm so I decided to call back the next day rather than leave a meesage. I called the next day around 11:00 am and asked to speak to a Manager. I was told she wasn't available, but would return my call. This was on a Thursday. I went out of town Fri-Sun. On Monday, I called again since I didn't hear back from anyone and was told by Alex (Manager) that since I didn't report the problem within 24 hours, they would not guarantee the work. I explained that I did call within 24 hours and was told someone would return my call. She didn't care. So I ended up paying $283.91 for 3 1/2 hours for a 2200 Sq ft house that didn't include cleaning the baseboards, ceiling fans & light fixtures. My house wasn't overly messy so how could it take that long, I asked. Alex told me that had they cleaned the 3 items I mentioned, it would have taken even longer so therefore I wasn't charged for it. I've had my house cleaned by several different Maid Services throught the years and on average it took about 2 1/2 hours. I don't recommend this Company unless you enjoy wasting your money.
Cons: Several areas not cleaned & overcharged.
Posted 05/18/09
"We have used Steam Team for many years to clean tile grout. ..."